Question 1

MRP results are based on information provided by:

Accepted Answer

A)  the firm's master budget.
B)  focus groups.
C)  sales forecasts.
D)  income statements and balance sheets.E) B) and D)
F) A) and C)

Question 2

___________ involves producing what the customer wants while reducing errors before and after delivery to the customer.

Accepted Answer

A)  Controlling
B)  Allocative efficiency
C)  CAD/CAM
D)  QualityE) A) and C)
F) B) and D)

Question 3

The production of a bridge,ship,or large airplane usually involves a variable-position facility layout.

Accepted Answer

A) True 
 B)False

Question 4

MegaMachines obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers.This process is an example of:

Accepted Answer

A)  an assembly process.
B)  process manufacturing.
C)  synthetic production.
D)  continuous production.E) None of the above
F) All of the above

Question 5

The selection of a proper site for a business facility is important in the production and operations management process.Identify and discuss three factors that often influence the selection of a site.

Accepted Answer

Students can select from the following: ...

Question 6

___________ is the arrangement of resources to produce goods and services effectively and efficiently.

Accepted Answer

A)  Industrial design
B)  Facility layout
C)  Process engineering
D)  Asset allocationE) C) and D)
F) None of the above

Question 7

__________ is the process of selecting a geographic location for a company's operations.

Accepted Answer

A)  Localistic analysis
B)  Facility location
C)  Economic geography
D)  Geographic appraisalE) None of the above
F) A) and B)

Question 8

Operations managers at Alumax Corporation have found that they can achieve efficient production only by producing very large quantities of aluminum without shutting down the production process.This indicates that Alumax should use a(n) ___________ production process.

Accepted Answer

A)  intermittent
B)  assembly
C)  continuous
D)  systematicE) A) and B)
F) A) and C)

Question 9

Under the six sigma quality control standard,there are only 3.4 defects per million units produced.

Accepted Answer

A) True 
 B)False

Question 10

____________ standards are concerned with the best practices for managing an organization's environmental impacts.

Accepted Answer

A)  EPA 2000
B)  ISO 14000
C)  ISO 9000
D)  Enviro 2001E) A) and D)
F) B) and C)

Question 11

In a just-in-time inventory system,suppliers:

Accepted Answer

A)  deliver materials and parts in large quantities only a few times a year.
B)  enjoy much lower delivery costs.
C)  have a great deal of flexibility in determining when to make deliveries.
D)  become more like a department in the producing firm rather than a separate business.E) A) and B)
F) B) and C)

Question 12

In today's quality control programs,emphasis is placed on:

Accepted Answer

A)  producing goods at the lowest possible cost.
B)  keeping labour costs as low as possible.
C)  achieving customer satisfaction.
D)  detecting errors at the end of the production process before the goods are shipped to customers.E) All of the above
F) B) and D)

Question 13

The ___________ is/are presented annually to private,public and not-for-profit organizations that have displayed outstanding performance in the areas of quality and a healthy workplace.

Accepted Answer

A)  Best Quality Producer Award
B)  Excellence in Production Award
C)  Juno Awards
D)  Canada Awards for ExcellenceE) None of the above
F) All of the above

Question 14

Ken is an outdoorsman whose love of hunting and fishing led him to start a mail order company specializing in hunting and fishing gear.He decided to locate his business near Whistler in Vancouver,partly because of low labour costs,but mainly because the area offered excellent fishing and hunting opportunities,a low crime rate,and a pleasant climate.Ken's location decision was strongly influenced by quality of life considerations.

Accepted Answer

A) True 
 B)False

Question 15

The __________ has transformed the purchasing function in recent years by helping firms find the best suppliers and the best prices.

Accepted Answer

A)  PERT
B)  Internet
C)  CAD/CAM
D)  QFDE) None of the above
F) C) and D)

Question 16

Which chart is a tool used for planning?

Accepted Answer

A)  PERT
B)  Flow
C)  Form
D)  GanttE) None of the above
F) B) and D)

Question 17

The Internet has enabled operations management to become an inter-firm process where companies work together to design,produce and ship products.

Accepted Answer

A) True 
 B)False

Question 18

Today,Canadian companies in the manufacturing sector:

Accepted Answer

A)  depend on government imposed tariffs on foreign goods to remain competitive.
B)  are growing much more rapidly than firms in the service sector.
C)  have altered their production and managerial styles in order to regain their competitive edge in many industries.
D)  have become increasingly reliant on mass production techniques as they put more emphasis on keeping costs as low as possible.E) A) and C)
F) All of the above

Question 19

A continuous production process is characterized by long production runs that turn out finished goods over time.

Accepted Answer

A) True 
 B)False

Question 20

In recent years,the manufacturing sector of the Canadian economy has:

Accepted Answer

A)  moved closer to the customer.
B)  become the low-wage sector of the Canadian economy.
C)  achieved extremely high productivity gains according to government reports.
D)  focused less on quality and more on reducing costs of production.E) C) and D)
F) A) and C)

Exam 10: Producing World-Class Goods and Services

___________ involves producing what the customer wants while reducing errors before and after delivery to the customer.

Correct Answer
verified

___________ is the arrangement of resources to produce goods and services effectively and efficiently.

Correct Answer
verified

Under the six sigma quality control standard,there are only 3.4 defects per million units produced.

Correct Answer
verified

The __________ has transformed the purchasing function in recent years by helping firms find the best suppliers and the best prices.

Correct Answer
verified

The ___________ is/are presented annually to private,public and not-for-profit organizations that have displayed outstanding performance in the areas of quality and a healthy workplace.

Correct Answer
verified

Which chart is a tool used for planning?

Correct Answer
verified

The selection of a proper site for a business facility is important in the production and operations management process.Identify and discuss three factors that often influence the selection of a site.

Correct Answer
verified
Students can select from the following: ...
View Answer

The production of a bridge,ship,or large airplane usually involves a variable-position facility layout.

Correct Answer
verified

In a just-in-time inventory system,suppliers:

Correct Answer
verified

MRP results are based on information provided by:

Correct Answer
verified

Correct Answer
verified

In recent years,the manufacturing sector of the Canadian economy has:

Correct Answer
verified

Today,Canadian companies in the manufacturing sector:

Correct Answer
verified

__________ is the process of selecting a geographic location for a company's operations.

Correct Answer
verified

____________ standards are concerned with the best practices for managing an organization's environmental impacts.

Correct Answer
verified

In today's quality control programs,emphasis is placed on:

Correct Answer
verified

MegaMachines obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers.This process is an example of:

Correct Answer
verified

A continuous production process is characterized by long production runs that turn out finished goods over time.

Correct Answer
verified

Operations managers at Alumax Corporation have found that they can achieve efficient production only by producing very large quantities of aluminum without shutting down the production process.This indicates that Alumax should use a(n) ___________ production process.

Correct Answer
verified

The Internet has enabled operations management to become an inter-firm process where companies work together to design,produce and ship products.

Correct Answer
verified

Exam 10: Producing World-Class Goods and Services

___________ involves producing what the customer wants while reducing errors before and after delivery to the customer.

Correct AnswerverifiedShow Answer

___________ is the arrangement of resources to produce goods and services effectively and efficiently.

Correct AnswerverifiedShow Answer

Under the six sigma quality control standard,there are only 3.4 defects per million units produced.

Correct AnswerverifiedShow Answer

The __________ has transformed the purchasing function in recent years by helping firms find the best suppliers and the best prices.

Correct AnswerverifiedShow Answer

The ___________ is/are presented annually to private,public and not-for-profit organizations that have displayed outstanding performance in the areas of quality and a healthy workplace.

Correct AnswerverifiedShow Answer

Which chart is a tool used for planning?

Correct AnswerverifiedShow Answer

The selection of a proper site for a business facility is important in the production and operations management process.Identify and discuss three factors that often influence the selection of a site.

Correct AnswerverifiedStudents can select from the following: ...View AnswerShow Answer

The production of a bridge,ship,or large airplane usually involves a variable-position facility layout.

Correct AnswerverifiedShow Answer

In a just-in-time inventory system,suppliers:

Correct AnswerverifiedShow Answer

MRP results are based on information provided by:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

In recent years,the manufacturing sector of the Canadian economy has:

Correct AnswerverifiedShow Answer

Today,Canadian companies in the manufacturing sector:

Correct AnswerverifiedShow Answer

__________ is the process of selecting a geographic location for a company's operations.

Correct AnswerverifiedShow Answer

____________ standards are concerned with the best practices for managing an organization's environmental impacts.

Correct AnswerverifiedShow Answer

In today's quality control programs,emphasis is placed on:

Correct AnswerverifiedShow Answer

MegaMachines obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers.This process is an example of:

Correct AnswerverifiedShow Answer

A continuous production process is characterized by long production runs that turn out finished goods over time.

Correct AnswerverifiedShow Answer

Operations managers at Alumax Corporation have found that they can achieve efficient production only by producing very large quantities of aluminum without shutting down the production process.This indicates that Alumax should use a(n) ___________ production process.

Correct AnswerverifiedShow Answer

The Internet has enabled operations management to become an inter-firm process where companies work together to design,produce and ship products.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified
Students can select from the following: ...
View Answer

Correct Answer
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Correct Answer
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