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Mohammed, a financial analyst, is not employed directly by any company. He works for several clients based on their requirements. Mohammed would be classified as a(n)


A) permanent employee.
B) independent contractor.
C) part-time employee.
D) contract company worker.
E) temporary worker.

F) A) and C)
G) A) and D)

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The practice of having another company provide services is known as


A) benchmarking.
B) downsizing.
C) codetermining.
D) outsourcing.
E) reengineering.

F) C) and E)
G) C) and D)

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Provide one example of how artificial intelligence can improve decision making or smooth processes in human resource management.

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Any one of the following:
• Job analysis...

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How has the use of employee empowerment affected the recruitment process in the United States.?


A) It has enhanced the need for people with working knowledge of operating different kinds of machinery.
B) It has substantially increased employment opportunities for workers with less education.
C) It has shifted the focus away from technical skills to general cognitive and interpersonal skills.
D) It has significantly reduced recruitment costs by using low-cost strategies, though it hinders innovation.
E) It has made the recruitment process less time-consuming.

F) A) and C)
G) A) and D)

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A downsizing strategy at City Corp. has resulted in negative stock returns and lower profitability following the layoffs. Which statement best explains the reason for these negative results at City Corp.?


A) Downsizing tends to eliminate good performers instead of poor performers first.
B) Downsizing demands the HR department have a third-party vendor provide services, which results in lower revenues.
C) Downsizing conducts a complete review of the organization's critical work processes, which results in heavy expenditures.
D) The HRM of a firm must provide downsized employees with multiple stock options.
E) When labor costs fall after a downsizing, sales per employee also tend to fall.

F) None of the above
G) C) and D)

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What is the difference between the internal labor force and the external labor market?

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The internal labor force consists of the...

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When an organization undertakes a complete review of its critical work processes to make them more efficient in an effort to deliver higher quality, it is engaging in


A) outsourcing.
B) offshoring.
C) reengineering.
D) greenfield venturing.
E) codetermining.

F) All of the above
G) B) and C)

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Parkers Appliances wants to improve the quality of and lower the costs in its service department. A strategy being considered involves directing technicians on exactly how to complete service calls, which should improve customer service in addition to lowering labor costs. In addition, the technicians will work under a contract so the company doesn't have to pay the employer's share of Social Security for those workers. Is this a possible strategy for Parkers Appliances to employ?

A) True
B) False

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Identify the correct statement regarding the composition of the U.S. labor force during the projected 2016-2026 period.


A) The labor force is expected to grow at a greater rate than at any other time in U.S. history.
B) The largest proportion of the labor force is expected to be in the 16- to 25-year age group.
C) The segment of the workforce nearing retirement age will hold steady.
D) Despite a small increase in the number of young workers, the overall workforce will be aging.
E) The total workforce of the United States will considerably decrease.

F) None of the above
G) A) and B)

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A chemical company buying a medical equipment manufacturing company is an example of


A) an acquisition.
B) a partnership.
C) a consolidation.
D) a joint venture.
E) a strategic alliance.

F) C) and E)
G) A) and C)

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According to the core values of total quality management,


A) the progress of employees should be measured through self-evaluation.
B) external customers should not be given any importance while developing any process.
C) only key personnel should receive training in quality.
D) errors in a product or service should be prevented before occurrence.
E) internal customers should be valued more than external customers.

F) D) and E)
G) A) and B)

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What is a challenge for human resource management during mergers?


A) scrutinizing balance sheets
B) evaluating the financial worth of the new company
C) developing competitively priced products
D) developing conflict resolution skills
E) sustaining the brand image of the company

F) B) and D)
G) B) and C)

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The specific ways in which human resource professionals support an organization's strategy vary according to


A) their level of involvement and the nature of the strategy.
B) the location of the organization's corporate headquarters.
C) the government regulations of the countries in which the organization does business.
D) the mastery of a particular piece of machinery among the employees of the organization.
E) the organization's market share in the industry.

F) B) and E)
G) B) and C)

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Mable Textiles, a garment manufacturing company, implements a new technology to improve the speed of its production process. To do this effectively, the company decides to train its employees on how to use this new process. The company also implements new quality checks and efficiency measures, reducing the costs of production while delivering better quality products. This process of making changes to vital company technology to make it more efficient is known as


A) outsourcing.
B) codetermining.
C) downsizing.
D) hedging.
E) reengineering.

F) A) and C)
G) All of the above

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A Chicago-based company shifts its warehouses and operations to a low-rent area that is 50 miles away. This is an example of offshoring.

A) True
B) False

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Traditional management thinking treated human resource management primarily as a means to support a company's strategy.

A) True
B) False

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What is a key advantage of human resource information systems?


A) They can be used to scrutinize balance sheets.
B) They can be used to develop new lines of products.
C) They can ensure that data is kept private and confidential.
D) They help HR professionals think strategically.
E) They can be used to reduce the size of the HR staff.

F) B) and D)
G) A) and B)

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The growth in e-commerce and the information economy has led to an increase in the demand for employees in


A) technical jobs.
B) mining and resource extraction.
C) agriculture.
D) service occupations.
E) manufacturing.

F) B) and C)
G) All of the above

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Employees' job security has increased as a result of the new psychological contract.

A) True
B) False

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The HRM function during downsizing is to terminate the workers who


A) are performing multiple organizational roles.
B) are less valuable in their performance.
C) are a part of the external labor force.
D) are older than the other employees.
E) are being paid the highest salaries.

F) A) and E)
G) B) and E)

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