Question 1

Outsourcing has become commonplace, particularly when organizations want to focus on their core competencies.

Accepted Answer

A) True 
 B)False

Question 2

In large businesses, a line organization provides firms the ability to respond quickly to a changing environment.

Accepted Answer

A) True 
 B)False

Question 3

An organization with only a few layers of management is known as a(n)

Accepted Answer

A)   tall organization.
B)   flat organization.
C)   leveraged organization.
D)   coordinated organization.E) C) and D)
F) None of the above

Question 4

Greener Grass, a business specializing outdoor sprinkler systems, serves several commercial customers, as well as residential customers. As the business expands, Greener Grass's management may want to consider departmentalizing by customer group and then by process.

Accepted Answer

A) True 
 B)False

Question 5

Competitive benchmarking rates an organization's products and operations against the industry average.

Accepted Answer

A) True 
 B)False

Question 6

A recent business trend is the elimination of layers of management, creating flatter organizations and subsequently, a wider span of control.

Accepted Answer

A) True 
 B)False

Question 7

In open organizations the informal organization can be

Accepted Answer

A)   a hindrance to effective management.
B)   an asset that promotes harmony among workers.
C)   a roadblock to the corporate culture.
D)   part of the formal organization.E) B) and C)
F) A) and C)

Question 8

Most companies are no longer self-sufficient or self-contained.

Accepted Answer

A) True 
 B)False

Question 9

An advantage of a tall organization is that it ensures fast and efficient communications throughout the organization.

Accepted Answer

A) True 
 B)False

Question 10

Restructuring involves the redesign of an organization to be more responsive to customers.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following factors help determine a manager's span of control?

Accepted Answer

A)   the number of global competitors
B)   the level of standardization of the work to be done
C)   method of accounting for production
D)   form of business ownershipE) None of the above
F) B) and C)

Question 12

Dividing tasks into smaller jobs is called

Accepted Answer

A)   job enrichment.
B)   job specialization.
C)   departmentalization.
D)   division of authority.E) C) and D)
F) B) and C)

Question 13

Introducing change into an organization is an easy task for a manager.

Accepted Answer

A) True 
 B)False

Question 14

Fayol's ________ principle says that workers' attitudes can create an environment of pride and loyalty within an organization.

Accepted Answer

A)   esprit de corps
B)   hierarchy of loyalty
C)   unity of command
D)   equityE) None of the above
F) C) and D)

Question 15

According to Weber, a bureaucrat is a middle manager whose job is to implement top management's orders.

Accepted Answer

A) True 
 B)False

Question 16

A bureaucracy is an organization with many layers of managers who set rules and regulations and oversee all decisions.

Accepted Answer

A) True 
 B)False

Question 17

Weber was critical of bureaucrats because he felt they undermined the efficiency of the organization.

Accepted Answer

A) True 
 B)False

Question 18

Qiang is a project manager at Enigma Industries and is able to borrow specialists from the organization on a regular basis to assist in major projects. After the project ends, the specialists return to their functional units to await new assignments. Enigma Industries utilizes a

Accepted Answer

A)   line organization model.
B)   bi-functional organization model.
C)   lateral transfer organization model.
D)   matrix organization model.E) A) and B)
F) B) and C)

Question 19

Some business organizations still follow the 1940s organizational theory of Max Weber.

Accepted Answer

A) True 
 B)False

Question 20

What is the main difference between a matrix-style organization model and a cross-functional team?

Accepted Answer

A)   The matrix model has a limit on the number of functional units who send an expert to join the team, whereas the cross-functional team does not.
B)   The matrix model is a temporary arrangement, whereas the cross-functional team is a more long-term arrangement.
C)   The matrix model shares leadership responsibilities within the group, whereas the cross-functional team does not.
D)   The matrix model is a more long-term arrangement, whereas the cross-functional team is a temporary arrangement.E) None of the above
F) B) and C)

Exam 8: Structuring Organizations for Todays Challenges

A recent business trend is the elimination of layers of management, creating flatter organizations and subsequently, a wider span of control.

Correct AnswerverifiedShow Answer

According to Weber, a bureaucrat is a middle manager whose job is to implement top management's orders.

Correct AnswerverifiedShow Answer

An advantage of a tall organization is that it ensures fast and efficient communications throughout the organization.

Correct AnswerverifiedShow Answer

Greener Grass, a business specializing outdoor sprinkler systems, serves several commercial customers, as well as residential customers. As the business expands, Greener Grass's management may want to consider departmentalizing by customer group and then by process.

Correct AnswerverifiedShow Answer

Competitive benchmarking rates an organization's products and operations against the industry average.

Correct AnswerverifiedShow Answer

Dividing tasks into smaller jobs is called

Correct AnswerverifiedShow Answer

Weber was critical of bureaucrats because he felt they undermined the efficiency of the organization.

Correct AnswerverifiedShow Answer

Qiang is a project manager at Enigma Industries and is able to borrow specialists from the organization on a regular basis to assist in major projects. After the project ends, the specialists return to their functional units to await new assignments. Enigma Industries utilizes a

Correct AnswerverifiedShow Answer

In open organizations the informal organization can be

Correct AnswerverifiedShow Answer

Fayol's ________ principle says that workers' attitudes can create an environment of pride and loyalty within an organization.

Correct AnswerverifiedShow Answer

Some business organizations still follow the 1940s organizational theory of Max Weber.

Correct AnswerverifiedShow Answer

Restructuring involves the redesign of an organization to be more responsive to customers.

Correct AnswerverifiedShow Answer

In large businesses, a line organization provides firms the ability to respond quickly to a changing environment.

Correct AnswerverifiedShow Answer

Which of the following factors help determine a manager's span of control?

Correct AnswerverifiedShow Answer

A bureaucracy is an organization with many layers of managers who set rules and regulations and oversee all decisions.

Correct AnswerverifiedShow Answer

Most companies are no longer self-sufficient or self-contained.

Correct AnswerverifiedShow Answer

What is the main difference between a matrix-style organization model and a cross-functional team?

Correct AnswerverifiedShow Answer

An organization with only a few layers of management is known as a(n)

Correct AnswerverifiedShow Answer

Outsourcing has become commonplace, particularly when organizations want to focus on their core competencies.

Correct AnswerverifiedShow Answer

Introducing change into an organization is an easy task for a manager.

Correct AnswerverifiedShow Answer

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