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Exam 8: Management and Leadership

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Question 111

Multiple Choice

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After thirteen years as a labourer for Hendrix Construction,Owen was promoted to the position of foreman.He is directly responsible for assigning various jobs to his work crew and evaluating their performance on a daily basis.Owen is now a member of:

A) forward management.
B) middle management.
C) supervisory management.
D) top management.

E) A) and B)
F) A) and C)

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Question 112

Multiple Choice

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planning determines the major goals of an organization and lays the foundation for obtaining and using resources to achieve those goals.

A) Contingency
B) Tactical
C) Strategic
D) Central

E) None of the above
F) All of the above

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Question 113

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A comparison of leadership and management suggests that leadership is about creating a vision,while management is about carrying out that vision.

A key to effective leadership is the ability to:

In most high tech industries,the best way to respond quickly to rapid technological changes is to keep most authority and responsibility in the hands of a few key managers who provide precise,detailed directions to the workers.

Autocratic leadership is most effective with workers who like to work independently and make their own decisions.

A meaningful mission statement should address topics such as the organization's:

How is a vision more than a goal?

Rita is a manager of a medium-sized service company.She is currently involved in redesigning her department to ensure that employees and other resources can respond more quickly and efficiently to the needs of its customers.Rita's efforts are part of the organizing function of management.

Ralph Bowley is a first-line manager for the Mizzill Corporation.Although Mizzill has been a fairly traditional company in the past,its top management recently decided to make greater use of empowerment.As this new approach is implemented,Ralph is likely to find that he:

Objectives should be expressed as broad,general principles rather than as specific short-term results.

Values are occasionally referred to as managers making business decisions.

One difference between managers and leaders is that:

Strategic planning is now much easier than it used to be because managers have access to very reliable computerized forecasting tools.

The traits that characterize participative leaders include flexibility,good listening skills,and empathy.

Sharon needed to solve a problem quickly,so she called together all the workers in her department and asked them to list as many possible solutions as they can come up with in a short period of time.During the process she encouraged responses and avoided censoring what her workers said.Sharon seems to be using a problem solving technique known as brainstorming.

are specific,short-term results an organization needs to achieve in order to fulfill its long term goals.

Free-rein managers tend to carefully monitor their subordinates to make sure they are doing the job in the correct way.

Despite all of the changes in the business environment,the basic way a manager performs his or her job has remained remarkably constant.

Describe the three basic types of management skills,and relate these skills to the tasks performed by different levels of management.