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Exam 8: Management and Leadership

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Question 51

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planning is a part of contingency planning that is used to deal with sudden and unexpected changes in the business environment.

A) Operational
B) Crisis
C) Tactical
D) SWOT

E) A) and B)
F) A) and C)

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Question 52

Multiple Choice

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How are managers today different from managers in the past?

A) Managers in the past would use praise and gentle suggestions.
B) Managers in the past were less loyal to their employer.
C) Managers today are more likely to reprimand workers.
D) Managers today emphasize teamwork and communication.

E) A) and C)
F) B) and D)

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Question 53

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The top managers at the Sax Department Store find that their employees do not really share a common sense of purpose or have a common set of values.This suggests that top management has not provided a clear vision for the firm.

A(n) _________ leader would set objectives and give employees a great deal of freedom to decide for themselves how to accomplish those objectives.

Supervisory managers are those who directly oversee the activities of workers and evaluate their daily performance.

The weakest link in the controlling process tends to be the setting of standards.

A(n) ________is a visual device which shows relationships among people and divides the organization's work.

A vision is the overall explanation of why an organization exists and where it is trying to head.

As a management function,the main focus of controlling is to keep complete and up-to-date records of the organization's financial transactions for tax and regulatory purposes.

AlumiPlate's SWOT analysis revealed that potential competitors would find it difficult to begin operations in this specialized metal-coating industry.Using the terminology of SWOT,this is an example of a(n) :

According to well-known management consultant Peter Drucker,managers provide:

One step in the rational decision-making model is to develop alternatives.

Ellison is a new employee at Merry Yacht Hotels.Walter is an employee that has been with the hotel chain ten years.Josephine,who oversees both of these employees,may find that she should use a different leadership styles with Ellison than with Walter.

A mission statement should provide a detailed explanation of how a company will achieve its objectives.

are broad,long-term accomplishments an organization wants to achieve.

Financing is one of the four key functions of management.

The________ style of leadership is characterized by making managerial decisions without consulting others.

Contingency planning is most important in markets where conditions are relatively stable and market growth is predictable.

The reality of contingency planning is that,

The abilities to plan,coordinate,and delegate are among a manager's most basic technical skills.