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The term product line describes the combination of product mixes offered by a manufacturer.

A) True
B) False

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The key to demand-oriented pricing is the recognition that not all producers face the same costs of production.

A) True
B) False

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Marketing intermediaries charge a price for the functions they perform.Thus,a sure-fire way to reduce distribution costs is to eliminate marketing intermediaries from the channel of distribution.

A) True
B) False

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Organizations that assist in moving goods and services from producers to business and consumer users are called financial intermediaries.

A) True
B) False

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An effective public relations department regularly listens to and communicates with the public.

A) True
B) False

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The cost of raw materials used to produce a good or service represent the firm's ________ costs.


A) fixed
B) uncontrollable
C) variable
D) mixed

E) B) and C)
F) C) and D)

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All of the following would be included in the total product offer of benefits that consumers consider when buying a good or service except the:


A) buyer's past experience.
B) store's atmosphere.
C) consumer's income.
D) price.

E) C) and D)
F) A) and B)

Correct Answer

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To be effective and maintain its independence,the public relations department should avoid establishing close relationships with the media,community leaders,and other corporate stakeholders.

A) True
B) False

Correct Answer

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Carlotta owns and manages the Carlite Car Wash.She charges $8 per car wash.Her fixed costs are $600 per month,while her variable costs per car wash amount to $2.Carlotta must wash 60 cars to break even.

A) True
B) False

Correct Answer

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As consumers evaluate the benefits of a product,price plays a small role.

A) True
B) False

Correct Answer

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What is a brand? What is a brand name? What is meant by brand equity?

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A brand is a name,symbol,or design (or c...

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Sales promotion involves long-term strategies firms use to enhance their image.

A) True
B) False

Correct Answer

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Which of the following is a potential problem with a high-low pricing strategy?


A) It places too much emphasis on non-price competition.
B) It is difficult to implement.
C) It teaches customers to wait for sales,and therefore reduces profits.
D) It confuses and frustrates customers.

E) A) and D)
F) All of the above

Correct Answer

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Discount stores compete mainly on the basis of price.

A) True
B) False

Correct Answer

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Compared to advertising,publicity offers a firm greater control over when and how often the message is communicated.

A) True
B) False

Correct Answer

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Low prices can help retailers create an attractive total product offer.

A) True
B) False

Correct Answer

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Producers often use _______ as a primary basis for setting prices on the goods and services they offer the public.


A) quotas
B) tariffs
C) market share
D) costs

E) A) and B)
F) A) and C)

Correct Answer

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A bank's product line may include safety deposit boxes,car loans,and traveler's checks.

A) True
B) False

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Channels of distribution are part of the supply chain.

A) True
B) False

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Robbie brings together buyers and sellers of used heavy construction equipment,and helps them negotiate the terms of the sale.However,Robbie never actually takes title to any of the equipment himself,nor does he provide any financing for the buyer.Robbie is acting as a:


A) channel captain.
B) broker.
C) logistics specialist.
D) wholesaler.

E) A) and C)
F) B) and C)

Correct Answer

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