Question 1

With the ________inventory control system,producers hold a bare minimum of parts and materials in storage.

Accepted Answer

A)  first-in,first-out
B)  just-in-time
C)  ABC
D)  maximinE) B) and C)
F) None of the above

Question 2

ISO 9000 refers to a set of international standards for quality management and assurance.

Accepted Answer

A) True 
 B)False

Question 3

Operations managers at Alumax Corporation have found that they can achieve efficient production only by producing very large quantities of aluminum without shutting down the production process.This indicates that Alumax should use a(n) ___________ production process.

Accepted Answer

A)  systematic
B)  assembly
C)  intermittent
D)  continuousE) A) and B)
F) B) and C)

Question 4

Lean manufacturing is a strategy of producing standardized products that have no frills or extra features in order to keep prices low.

Accepted Answer

A) True 
 B)False

Question 5

A Gantt chart is basically a pie graph.

Accepted Answer

A) True 
 B)False

Question 6

Manufacturing firms are more likely to succeed if they focus exclusively on the production of goods and allow other firms to provide services.

Accepted Answer

A) True 
 B)False

Question 7

One drawback of intermittent production processes is that they tend to be much slower than continuous processes.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following have Canadian manufacturers  not done  in order to regain a competitive edge?

Accepted Answer

A)  Focus on quality
B)  Save on costs through site selection
C)  Raise the value of the Canadian dollar
D)  Focus on customersE) B) and D)
F) B) and C)

Question 9

Today's business climate is characterized by constant and relentless change and challenges.

Accepted Answer

A) True 
 B)False

Question 10

is an operations management system that makes sure that the right parts and materials were available at the right time.

Accepted Answer

A)  Scientific management
B)  MRP
C)  PERT analysis
D)  The Gantt methodE) B) and C)
F) A) and B)

Question 11

is the arrangement of resources to produce goods and services effectively and efficiently.

Accepted Answer

A)  Industrial design
B)  Process engineering
C)  Asset allocation
D)  Facility layoutE) C) and D)
F) None of the above

Question 12

Millwell Manufacturing has just redesigned its facility layout to group similar equipment and functions together,and to allow flexibility in the sequence in which products are produced using these functions.Millwood's new layout is an example of the fixed position approach.

Accepted Answer

A) True 
 B)False

Question 13

The Internet has enabled operations management to become an inter-firm process where companies work together to design,produce,and ship products.

Accepted Answer

A) True 
 B)False

Question 14

Due to the growth of the Internet,the cost of labour is no longer an important consideration in location decisions of business firms.

Accepted Answer

A) True 
 B)False

Question 15

In a just-in-time inventory system,suppliers:

Accepted Answer

A)  have a great deal of flexibility in determining when to make deliveries.
B)  enjoy much lower delivery costs.
C)  become more like a department in the producing firm rather than a separate business.
D)  deliver materials and parts in large quantities only a few times a year.E) A) and C)
F) B) and D)

Question 16

The sequence of firms that perform activities required to create and deliver a good or service to consumers or industrial users is known as what?

Accepted Answer

A)  supply chain management
B)  logistics
C)  supply chain
D)  form utilityE) C) and D)
F) None of the above

Question 17

The value added by the creation of finished goods and services from inputs is called ownership utility.

Accepted Answer

A) True 
 B)False

Question 18

In choosing suppliers for their recently opened clothing store,the McBain family wants suppliers,who run an intermittent production process because the McBains

Accepted Answer

A)  can get orders relatively quickly,thus minimizing their inventory levels.
B)  can get reduced pricing from suppliers with long production runs.
C)  are forced to plan well in advance in order to get inventory when they want it.
D)  they get the best quality of inventory.E) All of the above
F) A) and C)

Question 19

Evidence suggests that Canadian resource and manufacturing firms can no longer compete against the best firms in the rest of the world.

Accepted Answer

A) True 
 B)False

Question 20

Companies like Celestica and Ford have prospered and grown by:

Accepted Answer

A)  achieving natural monopolies in their markets.
B)  using franchise arrangements to sell their products in a wider range of markets.
C)  focusing on manufacturing of goods rather than the provision of services.
D)  getting closer to their customers by offering a variety of services.E) All of the above
F) A) and B)

Exam 10: Producing World-Class Goods and Services

Operations managers at Alumax Corporation have found that they can achieve efficient production only by producing very large quantities of aluminum without shutting down the production process.This indicates that Alumax should use a(n) ___________ production process.

Correct AnswerverifiedShow Answer

Which of the following have Canadian manufacturers not done in order to regain a competitive edge?

Correct AnswerverifiedShow Answer

A Gantt chart is basically a pie graph.

Correct AnswerverifiedShow Answer

Evidence suggests that Canadian resource and manufacturing firms can no longer compete against the best firms in the rest of the world.

Correct AnswerverifiedShow Answer

The sequence of firms that perform activities required to create and deliver a good or service to consumers or industrial users is known as what?

Correct AnswerverifiedShow Answer

In choosing suppliers for their recently opened clothing store,the McBain family wants suppliers,who run an intermittent production process because the McBains

Correct AnswerverifiedShow Answer

One drawback of intermittent production processes is that they tend to be much slower than continuous processes.

Correct AnswerverifiedShow Answer

Today's business climate is characterized by constant and relentless change and challenges.

Correct AnswerverifiedShow Answer

Due to the growth of the Internet,the cost of labour is no longer an important consideration in location decisions of business firms.

Correct AnswerverifiedShow Answer

Lean manufacturing is a strategy of producing standardized products that have no frills or extra features in order to keep prices low.

Correct AnswerverifiedShow Answer

In a just-in-time inventory system,suppliers:

Correct AnswerverifiedShow Answer

Companies like Celestica and Ford have prospered and grown by:

Correct AnswerverifiedShow Answer

With the ________inventory control system,producers hold a bare minimum of parts and materials in storage.

Correct AnswerverifiedShow Answer

Manufacturing firms are more likely to succeed if they focus exclusively on the production of goods and allow other firms to provide services.

Correct AnswerverifiedShow Answer

is the arrangement of resources to produce goods and services effectively and efficiently.

Correct AnswerverifiedShow Answer

The value added by the creation of finished goods and services from inputs is called ownership utility.

Correct AnswerverifiedShow Answer

Millwell Manufacturing has just redesigned its facility layout to group similar equipment and functions together,and to allow flexibility in the sequence in which products are produced using these functions.Millwood's new layout is an example of the fixed position approach.

Correct AnswerverifiedShow Answer

is an operations management system that makes sure that the right parts and materials were available at the right time.

Correct AnswerverifiedShow Answer

The Internet has enabled operations management to become an inter-firm process where companies work together to design,produce,and ship products.

Correct AnswerverifiedShow Answer

ISO 9000 refers to a set of international standards for quality management and assurance.

Correct AnswerverifiedShow Answer

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