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The first level of disease and illness prevention is ____.


A) adopting health-promoting behaviors
B) symptom management
C) screening
D) surgery
E) rehabilitation

F) C) and E)
G) A) and D)

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Teaching health-promoting behaviors includes ____.


A) diagnostic testing
B) rehabilitation
C) symptom management
D) symptoms and warning signs of disease
E) physical therapy

F) A) and B)
G) A) and C)

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Whenever giving printed materials to a patient, it should be ________ in the medical record exactly which brochure, pamphlet, or leaflet was given to the patient.

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The key to the success of any educational process is to ________ that the patient has actually understood the information.

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Which of the following occupations might put a patient at risk for injury because of having to sit for long periods?


A) Physical education teacher
B) Basketball coach
C) Secretary
D) Lawn maintenance technician
E) Clinical medical assistant

F) B) and D)
G) A) and B)

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Patient guidelines for surgery include ____.


A) informing the patient of specific dietary restrictions
B) asking patients to refrain from cigarette smoking for 2 hours before surgery
C) telling the patient to leave his/her money in the nightstand in her hospital room
D) discouraging bathing the morning of surgery
E) explaining that the patient will be able to drive home after the surgery

F) B) and D)
G) A) and B)

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Which of the following is an example of how a medical office benefits from patient education?


A) Patients are charged for patient education, so the office makes more money.
B) Compliance with preoperative education lessens the chance that the procedure will have to be rescheduled.
C) Patients call the office more frequently with questions.
D) Office personnel can develop printed material based on their own life experiences.
E) Office staff can spend more time on the telephone.

F) None of the above
G) B) and C)

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For best results, you should match learning materials to the patient's needs and level of ____.


A) education
B) visual acuity
C) hearing ability
D) understanding
E) interest

F) C) and D)
G) A) and E)

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An important instruction to include when providing health education to a secretary is to ____.


A) eat a diet low in fiber
B) smoke no more than 1 pack of cigarettes per day
C) get up, stretch, and walk down the hall periodically
D) take several rest periods at your desk every day
E) spend several hours each day working at the computer

F) B) and C)
G) D) and E)

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Theoretical or practical understanding of a subject and the ability to recall it is part of which learning domain?


A) Affective
B) Psychomotor
C) General
D) Behavioral
E) Cognitive

F) A) and E)
G) B) and D)

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The process of teaching a new skill by having a patient observe and imitate is called ________.

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Tips for preventing injury at home include ____.


A) storing all chemicals in containers other than the original containers
B) avoiding the use of strips that stick to the bathtub floor
C) using long electrical cords and speaker wires
D) keep lighting low and intimate in rooms and hallways
E) using outlet covers when outlets are not in use

F) C) and E)
G) A) and B)

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Details such as education, internship, and residency of a physician or any licensed practitioner working in the office are found in which section of the patient information packet?


A) Introduction
B) Physician's Qualifications
C) Description of the Practice
D) Introduction to the Office Staff
E) Appointment Scheduling

F) A) and D)
G) B) and C)

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When teaching a patient how to lift a heavy object properly, which of the following instructions would be included?


A) Avoid letting your legs do the lifting
B) Carry the object away from your body
C) Bend at the knees, not at the waist
D) Let your back muscles do the lifting
E) Use your arm muscles to do the lifting

F) All of the above
G) B) and C)

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The medical assistant is conducting preoperative patient education for Mrs. Benson, a 76-year-old who is having a hip replacement. The medical assistant included Mrs. Benson's husband in the teaching, but both of the Bensons seem a little vague on the details. The medical assistant is concerned that after the procedure, neither of them will remember the postoperative instructions. What can the medical assistant do to help them remember and comply with the postoperative instructions?


A) Repeat the instructions several times during the preoperative office visit
B) Cancel surgery until Mrs. Benson can repeat the instructions accurately
C) Provide written instructions and tell the Bensons to call the office if they have questions
D) Document their understanding in the medical record
E) Visit Mrs. Benson in postop to review the instructions again

F) A) and E)
G) B) and C)

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