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Why is strikebreaking generally considered to be a last-resort measure for management?


A) It leads to lockouts that affect the normal operations of a business.
B) It violates labor laws stated by the U.S.government.
C) It requires management to agree to the terms stated by a labor union.
D) It does great damage to the relationship between management and labor.
E) It requires the involvement of a mediator.

F) B) and C)
G) A) and E)

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If the negotiations between a union and the management representatives of a firm come to a standstill and a third party is brought in to make suggestions or propose solutions to help resolve the impasse,though the solutions are not binding on the parties,then the third party would most likely be a(n) :


A) arbitrator.
B) mediator.
C) scab.
D) picketing agent.
E) conciliator.

F) All of the above
G) B) and C)

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Which of the following statements is true of employee stock ownership plans?


A) They encourage employees to become involved in strikebreaking.
B) They create a sense of partnership between a firm and its employees.
C) They reduce employee morale and productivity.
D) They increase the possibility of lockouts.
E) They are applicable only to senior employees of a firm.

F) A) and B)
G) A) and C)

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The Americans with Disabilities Act:


A) states that people with AIDS are not disabled.
B) prohibits using a positive AIDS test as reason to deny an applicant employment.
C) mandates that men and women who do equal work must receive the same wage.
D) specifically outlaws discrimination based on age.
E) prohibits discrimination on the basis of race.

F) A) and E)
G) B) and D)

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Which stage of the selection process requires a candidate to undergo physical examinations to determine his or her suitability for a specific job?


A) Orientation
B) Reference checking
C) Interviewing
D) Filling out the application form
E) Testing

F) A) and D)
G) C) and D)

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Which of the following statements is true of a strike?


A) It prevents people from purchasing a company's products.
B) It is initiated by the management.
C) It halts or disrupts the normal working of a firm.
D) It is one of the least effective labor weapons.
E) It seldom disrupts normal working conditions.

F) A) and D)
G) C) and E)

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Which of the following is a part of the training function of human resources management?


A) Development
B) A tour of the building
C) Introductions to supervisors
D) Description of company benefits
E) Distribution of organizational manuals

F) B) and C)
G) A) and E)

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Which of the following is a concern that companies have raised against affirmative action plans?


A) Companies argue that affirmative action plans stifle their ability to hire the best employees.
B) Companies argue that affirmative action plans reduce diversity at the workplace.
C) Companies argue that affirmative action plans are not monitored regularly.
D) Companies argue that affirmative action plans are not backed by government approval.
E) Companies argue that affirmative action plans are arbitrary in nature and are different for different companies.

F) B) and C)
G) A) and D)

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In the context of a performance review,_____ refers to responsiveness,reliability,and conscientiousness demonstrated by an employee on the job.


A) dependability
B) knowledge
C) initiative
D) productivity
E) creativity

F) A) and E)
G) D) and E)

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Which of the following information is most likely to be included in a job specification rather than a job description?


A) Mental skills required for a job
B) Working conditions
C) Responsibilities associated with a job
D) Tasks to be performed
E) Education qualification required for a job

F) A) and E)
G) A) and C)

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Classroom training allows employees to learn by actually performing the tasks involved in their jobs.

A) True
B) False

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In a sales company,employees are paid a percentage of their sales in order to motivate them to sell as much as they can.The company incorporates _____ as an incentive system.


A) commissions
B) time wages
C) profit sharing
D) salaries
E) bonuses

F) A) and B)
G) C) and E)

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In the context of a performance review,_____ refers to the extent to which resourceful ideas,solutions,and methods for task completion are proposed.


A) quality
B) knowledge
C) initiative
D) productivity
E) creativity

F) A) and B)
G) A) and D)

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The management at Links Inc.is faced with a strike threat from union members over a dispute concerning working hours for employees.The disputing parties approach a neutral third party to ensure that the discussions between them are carried forward.The third party,however,has no formal power over union representatives or over management.Which of the following processes is best exemplified in the scenario?


A) Picketing
B) Arbitration
C) Whistle blowing
D) Conciliation
E) Mediation

F) B) and E)
G) A) and E)

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Which of the following is a valid reason for firing an employee?


A) Religious differences
B) Excessive absenteeism
C) Racial consideration
D) Age concerns
E) Ties to union bodies

F) A) and E)
G) C) and D)

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When is a firm most likely to vote for a lockout?


A) When a neutral third party is brought in to keep labor and management talking
B) When a union strike has partially shut down a plant and it seems less expensive for the plant to close completely
C) When mediation involves bringing in a neutral third party,but the mediator's role is to suggest or propose a solution to the problem and not to forge a binding contract
D) When the cost of hiring new employees to replace striking employees is minimal
E) When it wants to keep people from purchasing the products of a company

F) B) and C)
G) A) and E)

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Which of the following factors contributed to the controversies surrounding affirmative action plans?


A) Increased reverse discrimination
B) High planned obsolescence
C) High level of lockout
D) Increased picketing
E) Frequent boycotts

F) A) and D)
G) A) and E)

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Compensation for individuals within a specific job category depends on the compensation for that job and not on the individual's productivity.

A) True
B) False

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What is a disadvantage of time wages?


A) Time wages stress on quantity of products rather than quality.
B) Time wages are subjective in nature.
C) Time wages provide no incentive to increase productivity.
D) Time wages are fixed and do not depend on the performance of an employee.
E) Time wages are not very transparent and can lead to disputes.

F) A) and B)
G) A) and C)

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In the United States,wage differences are acceptable only if:


A) they are attributed to age.
B) they are based on racial considerations.
C) they are based on religious considerations.
D) they are attributed to seniority.
E) they are attributed to national origin.

F) A) and B)
G) A) and C)

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