Question 1

Identify a true statement about a learning organization.

Accepted Answer

A)   It signals that employees are expected to share ideas, solve problems together, and learn from their experience.
B)   It encourages employees to stick to the conventional methods of problem solving.
C)   It enables supervisors to figure out where they fit in the organization and where opportunities for future promotions might lie.
D)   It allows everyone within a company to know exactly who is responsible for what in an organization.E) B) and C)
F) A) and C)

Question 2

Today, spans of control have

Accepted Answer

A)   decreased as organizations spend more money by including more management positions.
B)   increased as organizations empower employees to make more decisions.
C)   decreased as mass production complicates manufacturing processes.
D)   increased as standards for performance are more subjective and vague.E) A) and B)
F) A) and C)

Question 3

________ is the obligation to perform assigned activities.

Accepted Answer

A)   Responsibility
B)   Power
C)   Authority
D)   ControlE) None of the above
F) B) and D)

Question 4

Which of the following is true of organizations with little height?

Accepted Answer

A)   They are more productive than tall organizations.
B)   Only a few people report to each manager.
C)   Employees have a lot of decision-making authority.
D)   They are not very flexible or responsive to customers.E) C) and D)
F) B) and D)

Question 5

The terms "decentralized" and "centralized" are relative since most companies fall along a range between both extremes.

Accepted Answer

A) True 
 B)False

Question 6

A company with a ________ structure has an organization chart that reflects its grouping of personnel and resources according to the work that it does.

Accepted Answer

A)   product
B)   geographic
C)   functional
D)   customerE) A) and B)
F) None of the above

Question 7

Which of the following is the first step in the delegating process?

Accepted Answer

A)   Granting authority
B)   Delegating work
C)   Deciding what work to delegate
D)   Creating an obligationE) A) and D)
F) A) and C)

Question 8

Mathew, a supervisor with Home Security Systems, supervises the installation of security systems for residential buildings. He assigns the duty of installing surveillance cameras for Downhill Residential Society to his juniors in the company. This transferring of responsibility is called

Accepted Answer

A)   job sharing.
B)   controlling.
C)   delegating.
D)   cross-training.E) A) and C)
F) C) and D)

Question 9

Which of the following principles states that authority flows from one level of management to the next, from the top of an organization to the bottom?

Accepted Answer

A)   Chain of command
B)   Span of control
C)   Unity of command
D)   Parity principleE) A) and B)
F) A) and C)

Question 10

Organizing is best defined as the management function of

Accepted Answer

A)   determining how to achieve set objectives.
B)   setting the goals and objectives of a company.
C)   setting up a group, allocating resources, and assigning work to achieve goals.
D)   influencing people to act or not act in a certain way.E) A) and D)
F) B) and C)

Question 11

Identify a true statement about a flat organization.

Accepted Answer

A)   This type of organization maintains flexibility in organizational structure by contracting with other organizations to complete projects.
B)   It is an organizational structure in which the boundaries between jobs continually shift.
C)   It is well-suited to centralized decision by top management.
D)   It is more flexible and responsive to customers than a tall organization.E) All of the above
F) A) and D)

Question 12

Departmentalization refers to

Accepted Answer

A)   setting up divisions in an organization.
B)   categorizing employees based on their qualifications.
C)   creating a hierarchy of different levels in an organization.
D)   standardizing procedures for all departments.E) A) and D)
F) A) and B)

Question 13

The basic type of authority in organizations is ________ authority.

Accepted Answer

A)   functional
B)   centralized
C)   line
D)   staffE) None of the above
F) All of the above

Question 14

Delegation of broad decision-making authority and responsibility is known as

Accepted Answer

A)   power
B)   authority.
C)   empowerment.
D)   unity of command.E) B) and C)
F) All of the above

Question 15

Which of the following tasks can most appropriately be delegated by supervisors to employees?

Accepted Answer

A)   Performance appraisals
B)   Conflict resolution
C)   Personal work
D)   Administrative dutiesE) B) and C)
F) All of the above

Question 16

Explain the parity principle.

Accepted Answer

The parity principle states that personn...

Question 17

A manager's span of control is most likely to be lesser when

Accepted Answer

A)   employees perform similar and familiar functions.
B)   subordinates are physically closer.
C)   subordinates perform more complex functions.
D)   standards for performance are clear.E) All of the above
F) C) and D)

Question 18

According to the U.S. Small Business Administration (SBA) , a job description typically includes a

Accepted Answer

A)   detailed description of the tools used to perform the job.
B)   summary of the general nature and level of the job.
C)   list of personality traits suitable for performing the job.
D)   list of names of employees responsible for performing the job.E) A) and B)
F) All of the above

Question 19

Which of the following is true of decentralized organizations?

Accepted Answer

A)   Management grants much authority to supervisors.
B)   Top managers retain all the authority.
C)   All decisions are made by the top management.
D)   Line authority does not exist.E) None of the above
F) All of the above

Question 20

Which of the following is an advantage of empowering employees?

Accepted Answer

A)   It allows decision-making power to be concentrated at the hands of supervisors.
B)   Employees' empowerment further reduces a manager's span of control.
C)   Employees provides more insight and expertise than managers can provide alone.
D)   It is an important tool for time management in organizations.E) None of the above
F) B) and C)

Exam 7: Organizing and Authority

Mathew, a supervisor with Home Security Systems, supervises the installation of security systems for residential buildings. He assigns the duty of installing surveillance cameras for Downhill Residential Society to his juniors in the company. This transferring of responsibility is called

Correct AnswerverifiedShow Answer

The terms "decentralized" and "centralized" are relative since most companies fall along a range between both extremes.

Correct AnswerverifiedShow Answer

Explain the parity principle.

Correct AnswerverifiedThe parity principle states that personn...View AnswerShow Answer

Which of the following is an advantage of empowering employees?

Correct AnswerverifiedShow Answer

Which of the following is the first step in the delegating process?

Correct AnswerverifiedShow Answer

A manager's span of control is most likely to be lesser when

Correct AnswerverifiedShow Answer

Today, spans of control have

Correct AnswerverifiedShow Answer

Identify a true statement about a learning organization.

Correct AnswerverifiedShow Answer

The basic type of authority in organizations is ________ authority.

Correct AnswerverifiedShow Answer

According to the U.S. Small Business Administration (SBA) , a job description typically includes a

Correct AnswerverifiedShow Answer

Which of the following principles states that authority flows from one level of management to the next, from the top of an organization to the bottom?

Correct AnswerverifiedShow Answer

Which of the following tasks can most appropriately be delegated by supervisors to employees?

Correct AnswerverifiedShow Answer

Which of the following is true of organizations with little height?

Correct AnswerverifiedShow Answer

Organizing is best defined as the management function of

Correct AnswerverifiedShow Answer

Departmentalization refers to

Correct AnswerverifiedShow Answer

Which of the following is true of decentralized organizations?

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________ is the obligation to perform assigned activities.

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A company with a ________ structure has an organization chart that reflects its grouping of personnel and resources according to the work that it does.

Correct AnswerverifiedShow Answer

Delegation of broad decision-making authority and responsibility is known as

Correct AnswerverifiedShow Answer

Identify a true statement about a flat organization.

Correct AnswerverifiedShow Answer

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The parity principle states that personn...
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