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Business relationships often present ethical dilemmas that are:


A) not easily resolved.
B) easily resolved by following the relevant laws.
C) best resolved by creating a win-lose situation.
D) irrelevant and therefore require no action.

E) All of the above
F) C) and D)

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Which of the following indicates that U.S. businesses are demanding socially responsible behavior from their international suppliers?


A) The establishment of the Equal Opportunity Employment Commission
B) The decision of Wal-Mart to open stores globally
C) The decision of Phillips-Van Heusen to cancel orders from suppliers that violate its ethics code
D) The creation of the North American Free Trade Zone (NAFTA) between the U.S., Canada, and Mexico

E) B) and C)
F) C) and D)

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Compliance-based ethics codes:


A) conform to laws and regulations.
B) enable responsible employee conduct.
C) use education, leadership, and accountability to reinforce the code.
D) create a "do-it-right" climate that emphasizes core values.

E) None of the above
F) A) and D)

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Since most ethics violations are small and rather insignificant in nature, employees need to understand that addressing these issues is secondary to making profits. CEOs may be justified in putting these on the back-burner, waiting for more convenient moments to address them.

A) True
B) False

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Some experts feel that corporate social responsibility means solely making money for stockholders.

A) True
B) False

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Many Americans define ethical behavior according to the situation in which they find themselves. This suggests that there may be situations where to cheat, steal, or lie.


A) it is absolutely wrong
B) it might be OK
C) business people are expected
D) capitalism forces people

E) B) and C)
F) None of the above

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One factor causing businesses to vigorously enforce ethical standards is the:


A) desire to eliminate employee turnover.
B) fear of negative publicity.
C) focus on criminal penalties.
D) evasion of social audit measurements.

E) C) and D)
F) B) and D)

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Establishing a formal code of ethics is:


A) more common with small businesses than large businesses.
B) unnecessary given the level of government regulation.
C) growing in popularity.
D) mandated by the Corporate and Criminal Fraud Accountability Act.

E) B) and C)
F) C) and D)

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Which of the following statements best describes a firm's commitment to its customers?


A) The firm is responsible for offering domestic products to foreign customer markets.
B) One's social responsibility to customers is clear-cut.
C) Customers will only support companies who make a visible effort to keep prices low.
D) Firms that offer real value will develop a competitive advantage and gain customer trust.

E) B) and C)
F) C) and D)

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The boxed material entitled "Reaching Beyond Our Borders" that told the story about Joe, the Motorola engineer, suggests that U.S. firms operating overseas are:


A) Not as flexible on social issues as local employees would like them to be.
B) Exploiting employees by working them long hours at low pay.
C) Complying with the ethical standards of the people they employ, in the countries in which they are operating.
D) Responding to their stockholders desire for profits.

E) A) and D)
F) C) and D)

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Given the ethical lapses that are prevalent today in our businesses, which of the following can be done to restore trust in the free-market system and leaders in general?


A) Business leaders that have broken the law should be given another chance.
B) New laws making accounting records transparent may help restore trust.
C) Making the government accountable for business leader behavior will restore trust.
D) It's up to the government to pass laws requiring ethical behavior of all leaders, business and otherwise.

E) A) and C)
F) A) and B)

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Sharon, a CPA for a large firm noticed that the company's accounting records drastically overstated the amount of inventory on hand, which led to overstating the assets of the firm. Initially, she brought it to the attention of her supervisor, but when nothing was done to correct the mistake in a timely manner; she decided the best course of action was to report it to the appropriate government official. Although her actions took her outside the company, she was counting on current law, under the to protect her against company retaliation.


A) Cellar-Kefauver Act
B) Sarbanes-Oxley Act
C) Robinson-Patman Act
D) Sherman Act

E) All of the above
F) C) and D)

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To improve America's business ethics:


A) Congress must pass an ethics bill.
B) ethics must be taught in every business school around the globe.
C) a company's suppliers must be thoroughly investigated for ethical violations.
D) company leaders should adopt and support a corporate code of ethics.

E) A) and B)
F) A) and C)

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Determining what is involved for a firm to be socially responsible:


A) is easy.
B) varies even among those who are interested in corporate responsibility.
C) helps government officials develop appropriate legislation.
D) varies from industry to industry due to different laws.

E) A) and D)
F) A) and C)

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Treating others unfairly can result in retaliation from the injured party. This will likely create a:


A) lose-win situation.
B) win-win situation.
C) lose-lose situation.
D) Golden Rule application.

E) All of the above
F) C) and D)

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Effective corporate values start with employees and develop throughout the organization to include top management.

A) True
B) False

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corporate social initiatives; (3) corporate philanthropy.

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Corporate responsibility refers to a fir...

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At a recent town hall meeting, citizens expressed concern regarding the impact of a proposed new gambling casino. The owner of the proposed casino responded, "I don't know what all of this fuss is about. I'm just a businessman trying to earn a profit, provide new jobs, and pay taxes." His response reflects an overall commitment to corporate social responsibility.

A) True
B) False

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Last week, the Local Citizens for a Greener America sent a formal document to Chipper's Golf Resort asking the private club to measure its carbon footprint and publicly disclose the amount of fertilizer and other carbon emitting substances that is uses on its two award winning golf courses. LCGA is an example of .


A) an employee organization that has emerged at the resort
B) a watchdog group
C) a disgruntled non-profit organization that has a beef against golfers
D) a public interest group that is demonstrating social responsibility

E) B) and D)
F) A) and B)

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An accurate statement regarding this chapter is: "Business law establishes ethical behavior."

A) True
B) False

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