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SnackAttack has found that an effective technique to generate ideas for new consumer products is to carefully listen to employees and suppliers.

A) True
B) False

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A street vendor selling Rolex watches at ridiculously low prices approached Ted. Ted, however, was suspicious that the watches were illegal brands.


A) knockoff
B) private
C) generic
D) look alike

E) None of the above
F) A) and C)

Correct Answer

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Many products are promoted by emphasizing their key benefits, rather than setting the price lower than that of competitive goods. This emphasis on the product's benefits illustrates a(n) strategy.


A) penetration
B) non-price competition
C) industry leader
D) bundled package

E) B) and C)
F) A) and B)

Correct Answer

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Interactive Web sites are useful in the commercialization process for new products.

A) True
B) False

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In the new-product development process, product analysis is completed prior to the product screening stage.

A) True
B) False

Correct Answer

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LoRider Wheels sells high quality bicycles and accessories. The store is known for a pleasant environment, friendly salespeople and an excellent service department. All of these elements are part of the offered by LoRider.


A) total product offer
B) product line
C) competitive environment
D) marginal utility package

E) All of the above
F) A) and B)

Correct Answer

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Store surroundings are an important part of the total product value package.

A) True
B) False

Correct Answer

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The combination of product lines offered by a manufacturer is called the firm's:


A) product matrix.
B) product mix.
C) total product offer.
D) product portfolio.

E) None of the above
F) All of the above

Correct Answer

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The key to demand-oriented pricing is the recognition that not all producers face the same costs of production.

A) True
B) False

Correct Answer

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The on packages were intended to improve inventory control for businesses.


A) stars and stripes
B) Universal Product Codes
C) lightweight adhesives
D) Unit Standard Inventory bars

E) B) and D)
F) None of the above

Correct Answer

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Paper clips, stationery, and other office supplies used by businesses are types of industrial support goods.

A) True
B) False

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Chevrolet is an example of a generic name in the automobile market.

A) True
B) False

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Since Kazam Cleaners offers home and office cleaning services no different from competitors, the company can not utilize a product differentiation strategy.

A) True
B) False

Correct Answer

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What does a break-even point of 100 units mean to a firm?


A) The firm must sell 100 units to maximize its profits.
B) Fixed costs plus variable costs equals 100 units.
C) By producing 100 units, the firm can ensure that variable costs completely cancel its fixed costs.
D) If the firm sells 100 units, its total revenues will equal its total costs.

E) B) and D)
F) None of the above

Correct Answer

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Which of the following refers to how quickly or easily a given brand name comes to mind when a product category is mentioned?


A) brand equity
B) brand loyalty
C) brand awareness
D) brand insistence

E) None of the above
F) A) and B)

Correct Answer

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One of the reasons why companies create the position of brand manager is to:


A) have greater control over new-product development and promotion.
B) cut expenses associated with the marketing of products.
C) limit the amount of market research expenses products required.
D) identify and prosecute firms that violate trademark protection.

E) All of the above
F) B) and C)

Correct Answer

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A knockoff brand is a brand name that has lost its exclusive legal protection.

A) True
B) False

Correct Answer

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The Coca Cola Company produces Diet Coke, Diet Coke with Splenda, and Coke Zero along with a number of other flavors. These products are part of Coke's:


A) product line.
B) product mix.
C) product position.
D) product collection.

E) A) and C)
F) A) and B)

Correct Answer

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From a strategic marketing viewpoint, a total product offer includes all of the tangible attributes of a good or service, and excludes any intangible attributes.

A) True
B) False

Correct Answer

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Break-even analysis determines profitability of a firm at various levels of sales.

A) True
B) False

Correct Answer

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