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_____ is the transfer of information systems development, operation, or maintenance to an outside firm that provides these services, for a fee, on a temporary or long-term basis.​


A) Outsourcing
B) Commission
C) Subscription
D) External provisioning

E) B) and C)
F) A) and B)

Correct Answer

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The _____ must include users, who will participate in the selection process and feel a sense of ownership in the new system.​


A) development and testing team
B) evaluation and selection team
C) maintenance team
D) quality audit team

E) A) and D)
F) A) and C)

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_____ determines how long it takes an information system to spend for itself through reduced costs and increased benefits.​


A) Net present value (NPV)
B) Acquisition process
C) Return on investment (ROI)
D) Payback analysis

E) B) and D)
F) All of the above

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Case 7-2 Tom started the process of selecting a new system for the firm and he is weighing all of the various issues that need to be considered and the resources he has at his disposal as he makes this important decision. -Tom has two candidates for the new system. Which one of the following is a strategy he can pursue for making the final selection from among the two candidates?​


A) For vertical applications, use a demo copy to enter a few sample transactions in both.
B) Although benchmarking can predict project-specific results, benchmark testing is not a good way to measure relative performance of two or more competing products in a standard environment.
C) Be aware that some vendors limit their reference lists to satisfied clients, so mostly negative feedback should be expected from those firms.
D) Consult websites maintained by consultants and software publishers with product references and links to vendors.

E) A) and B)
F) A) and C)

Correct Answer

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Which of the following is true of a web-based systems development environment?​


A) Scalability of web-based systems can be affected by network limitations and constraints.
B) Internet-based development treats the web only as a communication channel.
C) Web-based solutions do not open complex security issues that should be addressed.
D) Web-based software treats the software application as a service that is less dependent on desktop computing power and resources.

E) A) and D)
F) None of the above

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In the context of in-house software development options, companies that develop software for sale are called _____.


A) software stockers
B) software distributers
C) software vendors
D) software dealers

E) B) and C)
F) A) and D)

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A(n) _____ is a firm that delivers a software application, or access to an application, by charging a usage or subscription fee.​


A) software delivery service
B) manufacturer outsourcing
C) manufacturer outsourcing.
D) application service provider

E) None of the above
F) A) and D)

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_____ is the starting point for measuring the performance, accuracy, and completeness of the finished system before entering the systems design phase.​


A) Software requirements specification
B) Request for quoting document
C) Software license
D) Maintenance agreement

E) B) and D)
F) C) and D)

Correct Answer

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Although the traditional model of software acquisition still accounts for more software acquisition, a new model, called _____, is changing the picture dramatically.​


A) Hardware as a Help
B) Software as a Service
C) Process as a Product
D) Storage as a Solution

E) C) and D)
F) None of the above

Correct Answer

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When determining outsourcing fees, a _____ has a variable fee based on the number of users or workstations that have access to the application.​


A) fixed fee model
B) usage model
C) subscription model
D) transaction model

E) A) and B)
F) A) and C)

Correct Answer

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_____ is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction.​


A) Utility computing
B) Mainframe computing
C) Grid computing
D) Cloud computing

E) B) and D)
F) A) and B)

Correct Answer

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Case 7-2 Tom started the process of selecting a new system for the firm and he is weighing all of the various issues that need to be considered and the resources he has at his disposal as he makes this important decision. -As Tom prepares to remove the field in his selection of a new system, he wants a quick refresher on the difference between a request for proposal (RFP) and a request for quotation (RFQ) . If he needs a request for proposal (RFP) , Simone will write it, and if he needs an RFQ, Marny is responsible for writing that. Which of the following is true?​


A) An RFP that Simone writes is more specific than an RFQ Marny will write.
B) When Simone is tasked with the job, Tom already knows the specific product or service he wants and he needs to obtain price quotations or bids.
C) When Marny is tasked with the job, her output can involve outright purchase or a variety of leasing options.
D) RFPs and RFQs have very different objectives.

E) C) and D)
F) A) and B)

Correct Answer

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A(n) _____ is a technique that uses a common yardstick to measure and compare vendor ratings.


A) fixed fee model
B) usage model
C) evaluation model
D) subscription model

E) A) and C)
F) A) and B)

Correct Answer

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A request for quotation (RFQ) is less specific than a request for proposal (RFP).​

A) True
B) False

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Benchmark tests must precisely match the day-to-day situation at your company.​

A) True
B) False

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An application service provider (ASP) provides more than a license to use the software; it rents an operational package to the customer.​

A) True
B) False

Correct Answer

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Which of the following is true of web-based development?​


A) Web-based software treats the software as a product that is more dependent on desktop computing powers and resources.
B) Web-based software usually requires middleware to communicate with existing software and legacy systems.
C) Web-based systems can run on multiple hardware environments.
D) When companies acquire web-based software as a service rather than a product they purchase, they can limit in-house involvement to a minimum.

E) C) and D)
F) A) and D)

Correct Answer

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Case 7-1 Priscilla is providing the junior analysts, in her firm, on the team with some real-world illustrations to explain some of the recommendations that they must be prepared to make to clients, based on what they have studied in their coursework, in order to solidify their understanding. -Which of the following is a reason Priscilla would offer as a reason for in-house software development?​


A) The client is looking to spend the least possible time in implementation.
B) The client wants to be able to use fewer technical development staff members.
C) The client has a number of very distinctive security requirements.
D) The client wishes to receive future upgrade from the vendors.

E) A) and B)
F) A) and C)

Correct Answer

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A software package developed to handle information requirements for a specific type of business is called a horizontal application.​

A) True
B) False

Correct Answer

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Which of the following is a software collection obtained from a vendor or application service provider?


A) software package
B) software cluster
C) software metric
D) software aggregate

E) C) and D)
F) B) and D)

Correct Answer

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