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Research suggests that on average, consumers are able to remember at least 10 different brands for any given product class.

A) True
B) False

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The first step in the positioning process is to identify a relevant set of competitive products.

A) True
B) False

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Identify a limitation of physical positioning.


A) It ignores the early stages of identifying new product offerings.
B) Competitive offerings of many industrial goods and services cannot be typically evaluated on the basis of physical characteristics.
C) They are rarely useful in undertaking a positioning analysis because they are based primarily on technical rather than on market data.
D) Customers' attitudes toward a product are often based on social or psychological attributes.

E) C) and D)
F) B) and D)

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Brand equity is the result of a firm's ability to:


A) create differences that consumers find meaningful between their brands and other brands
B) maintain high levels of customer service coupled with competitive pricing
C) expend resources on advertising and promotion
D) capitalise on a niche-market, thereby securing a unique position in relation to competitors

E) A) and B)
F) A) and C)

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'British Leyland was formed through a series of mergers involving a number of British car manufacturers.It did not have a clear identity because it was new and manufactured a variety of brands, including Rover, Triumph and Austin-Morris.' Which constraint associated with an intense position does this example illustrate?


A) Repositioning may result in alienating the product's current users despite the success with its newly targeted group.
B) Success in repositioning efforts may well ensure losing the current group of users.
C) The dilution of an existing intense position as a result of consolidation.
D) The temptation to overexploit the position by using the brand name on line extensions and new products.

E) B) and C)
F) None of the above

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Which of the following is a characteristic of physical positioning?


A) large number of dimensions
B) consumer orientation
C) represents impact of product specs
D) represents impact of communication

E) A) and B)
F) A) and C)

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Michael Porter's generic business strategies are based on two broad needs (attributes) and on the size of the market segment.The two broad attributes are:


A) cost and differentiation
B) cost and positioning
C) positioning and product style
D) segmentation and targeting

E) All of the above
F) B) and C)

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Which of the following examples best illustrates perceptual positioning?


A) Kellogg's breakfast cereal in new chocolate and honey flavours
B) Volvo's latest SUV featuring 225 horsepower and a fuel efficiency of 7.65 kilometres per litre
C) L'Oreal's new range of water resistant lipstick in fruit flavours
D) Colgate's toothpaste with enhanced freshness of breath and sparkly teeth

E) A) and C)
F) B) and D)

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Marketing decision-makers, while seeking to win a particular position in a customer's mind, endow their product with various kinds of attributes.The speed of a computer system, the roominess of a car, and a product's or service's being user-friendly are examples of which type of categorisation based on such attributes?


A) simple physically based attributes
B) complex physically based attributes
C) essentially abstract attributes
D) price

E) C) and D)
F) A) and D)

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In entrepreneurial start-ups, there are two ongoing issues that are essential if whatever brand value that's been built is to be maintained and grown.These are:


A) brand recall and brand reinforcement
B) brand equity and brand loyalty
C) brand reinforcement and brand revitalisation
D) brand awareness and brand positioning

E) A) and B)
F) B) and D)

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Effective positioning assists in:


A) building brand equity.
B) product recalls.
C) the research and development process.
D) enabling price increases to be implemented regularly.

E) B) and C)
F) None of the above

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A

Volvo's emphasis on safety, Toyota's emphasis on reliability and the Holden Monaro's promise of old magic and style in motoring highlight which determinant attribute?


A) features
B) manufacturing process
C) benefits
D) endorsements

E) All of the above
F) A) and D)

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There are three useful tools for analysing the current positions of products in the competitive set.

A) True
B) False

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Michael Porter identified three generic business strategies.These are:


A) cost leadership, differentiation, focus
B) cost leadership, positioning, focus
C) strategic intent, differentiation, cost leadership
D) segmentation, targeting, positioning

E) A) and C)
F) A) and B)

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'At Fidelity, you're not just buying a fund, a stock, or a bond-you're buying a better way to manage it.' Identify the determinant attribute being used here.


A) parentage
B) comparison
C) ingredients
D) pro-environment

E) A) and C)
F) B) and C)

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Physical positioning helps in all of the following ways except:


A) It enables buyers to evaluate industrial goods and services on the basis of what it does rather than on what it is.
B) It contributes to a better marketing-research and R&D interface by determining key physical product characteristics.
C) It helps define the structure of competition by revealing the degree of competitiveness between various brands.
D) It may indicate the presence of meaningful product gaps and thus reveal opportunities for a new product entry.

E) None of the above
F) B) and D)

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What are positioning statements and value propositions? Briefly explain their features.

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Positioning statement: a succinct statement that identifies the target market for which the product is intended and the product category in which it competes and states the unique benefit the product offers. Value proposition: states what the product does for the customer, includes information about pricing relative to competitors, and states a product's positioning. Both statements should reflect a unique selling proposition (USP) that the product embodies.A value proposition typically looks like this: (1) target market; (2) benefits offered (and not offered); (3) price range (relative to competitors).Both these statements should state benefits of the product, rather than its features.When used internally and by others, they are typically not written in catchy consumer language, though catchy slogans and tag lines for communication with customers often follow.They are most commonly written for a product line or a brand, but sometimes for a single product or for a business as a whole.When used at the business level, they should articulate the strategic direction for the company.

In a market where customers perceive one brand or a limited number of brands as dominant, the best chance of survival for a competitor's offerings lies in obtaining a profitable position within a market segment not dominated by a leading brand.

A) True
B) False

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A bank positions itself using its deposit safety attribute.Why would this positioning not create an impact in the consumer's mind?


A) Because consumers can consider only those attributes of which they are aware.
B) Because the positioning effort was kept too simple and complexity was not included.
C) Because the importance attached to the deposit safety attribute is large and uniform across various consumers.
D) Because all the alternative brands are perceived to be about equal on that dimension.

E) A) and B)
F) A) and C)

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A company with a broad target aimed at gaining a competitive advantage through lower costs will use a:


A) differentiation-based focus strategy
B) differentiation strategy
C) cost leadership strategy
D) cost-based focus strategy

E) C) and D)
F) None of the above

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C

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