Question 1

The sixth step in the integrative framework for the implementation of task redesign is

Accepted Answer

A)   implementation of any supplemental changes.
B)   formulation of the strategy for redesign.
C)   evaluation of the task redesign effort.
D)   implementation of the task changes.
E)   selection of a change agent.F) A) and E)
G) A) and C)

Question 2

The eighth step in the integrative framework for the implementation of task redesign is

Accepted Answer

A)   implementation of any supplemental changes.
B)   formulation of the strategy for redesign.
C)   evaluation of the task redesign effort.
D)   implementation of the task changes.
E)   selection of a change agent.F) D) and E)
G) B) and D)

Question 3

Which of the following guiding principles that are evolving in terms of management development is NOT correct?

Accepted Answer

A)   Management development is a multifaceted, complex and long-term process to which there is no quick or simple approach.
B)   Organisations should carefully and systematically identify their unique developmental needs and evaluate their programmes accordingly.
C)   Management development objectives must be compatible with organisational objectives.
D)   The utility and value of management development is a proven fact.
E)   Billions of dollarsF) B) and E)
G) A) and B)

Question 4

The degree to which members of a work organisation are able to satisfy important personal needs through their experiences in the organisation is called

Accepted Answer

A)   structural change.
B)   system-wide change.
C)   change agent success.
D)   total quality management.
E)   quality of work life.F) B) and E)
G) C) and D)

Question 5

The changes that are occurring in organisations include all of the following EXCEPT

Accepted Answer

A)   cultures.
B)   structures.
C)   work relationships.
D)   customer relationships.
E)   profit motives.F) A) and B)
G) C) and D)

Question 6

A _________ organisation facilitates the learning of all its members and continuously transforms itself.

Accepted Answer

learning

Question 7

The median age in South Africa has gradually increased over the last several decades.

Accepted Answer

A) True 
 B)False

Question 8

The generation of workers born between 1960 and 1980 are referred to as Generation X.

Accepted Answer

A) True 
 B)False

Question 9

Explain how organisations can simultaneously promote and resist change.

Accepted Answer

Organisations both promote and resist change.As an agent for change, the organisation asks prospective customers or clients to change their current purchasing habits by switching to the company's products or services, asks current customers to change by increasing their purchases, and asks suppliers to reduce the costs of raw materials.The organisation resists change in that its structure and control systems protect the daily tasks of producing a product or service from uncertainties in the environment.The organisation must have some elements of permanence to avoid mirroring the instability of the environment, yet it must also react to external shifts with internal change to maintain currency and relevance in the marketplace.

Question 10

When managers consider the impact of a change on the culture, the dominant coalition, and the people, tasks and structure of the organisation, they are more likely to be successful because they have

Accepted Answer

A)   taken a holistic view.
B)   secured top management support.
C)   considered international issues.
D)   started small.
E)   encouraged participation.F) A) and E)
G) A) and D)

Question 11

The group of people born between 1980 and 2000 are called

Accepted Answer

A)   Generation X.
B)   Millennials.
C)   Generation Y.
D)   Generation Z.
E)   Baby boomers.F) C) and D)
G) C) and E)

Question 12

Many efforts to create change in organisations adopt too narrow a focus.

Accepted Answer

A) True 
 B)False

Question 13

Problems related to resistance, control and power can be overcome by broad participation in planning the change.

Accepted Answer

A) True 
 B)False

Question 14

The last step in Lewin's change process is ____________________.

Accepted Answer

The answer of The last step in Lewin's change process...

Question 15

In the continuous change process model, the final step is

Accepted Answer

A)   measurement, evaluation and control.
B)   OB modelling.
C)   a system audit and modification.
D)   the change agent.
E)   transition management.F) B) and D)
G) C) and E)

Question 16

The seventh step in the integrative framework for the implementation of task redesign is

Accepted Answer

A)   implementation of any supplemental changes.
B)   formulation of the strategy for redesign.
C)   evaluation of the task redesign effort.
D)   implementation of the task changes.
E)   selection of a change agent.F) C) and E)
G) A) and B)

Question 17

The number of people born in South Africa between 1946 and 1964 was approximately

Accepted Answer

A)   3 million.
B)   2 million.
C)   10 million.
D)   5 million.
E)   4 million.F) A) and D)
G) None of the above

Question 18

Match each of the following scenarios with the stage of Lewin's model that would be most relevant for addressing it.
a.After spending a lot of money training your employees to use the new software for writing a specific type of report, you want to make sure that they don't just go back to using the old software after training ends.
b.Your most senior employee is not willing to change the software she uses to writes her reports because she thinks the software that she's using now is better.
c.You implement a new policy for writing reports, which will now be created with different software.
-change

Accepted Answer

c

Question 19

On the job, which of the following is generally NOT true of millennials?

Accepted Answer

A)   They prefer positive reinforcement.
B)   They prefer not to work in teams.
C)   They like clear job assignments.
D)   They want flexibility in how to do their jobs.
E)   They want to be treated as individuals.F) A) and E)
G) B) and E)

Question 20

Match each of the following scenarios with the stage of Lewin's model that would be most relevant for addressing it.
a.After spending a lot of money training your employees to use the new software for writing a specific type of report, you want to make sure that they don't just go back to using the old software after training ends.
b.Your most senior employee is not willing to change the software she uses to writes her reports because she thinks the software that she's using now is better.
c.You implement a new policy for writing reports, which will now be created with different software.
-unfreezing

Accepted Answer

The answer of Match each of the following scenarios with...

Exam 16: Change Management

The sixth step in the integrative framework for the implementation of task redesign is

Correct Answer
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The eighth step in the integrative framework for the implementation of task redesign is

Correct Answer
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Which of the following guiding principles that are evolving in terms of management development is NOT correct?

Correct Answer
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The degree to which members of a work organisation are able to satisfy important personal needs through their experiences in the organisation is called

Correct Answer
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The changes that are occurring in organisations include all of the following EXCEPT

Correct Answer
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A _________ organisation facilitates the learning of all its members and continuously transforms itself.

Correct Answer
verified
learning

The median age in South Africa has gradually increased over the last several decades.

Correct Answer
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The generation of workers born between 1960 and 1980 are referred to as Generation X.

Correct Answer
verified

Explain how organisations can simultaneously promote and resist change.

When managers consider the impact of a change on the culture, the dominant coalition, and the people, tasks and structure of the organisation, they are more likely to be successful because they have

Correct Answer
verified

The group of people born between 1980 and 2000 are called

Correct Answer
verified

Many efforts to create change in organisations adopt too narrow a focus.

Correct Answer
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Problems related to resistance, control and power can be overcome by broad participation in planning the change.

Correct Answer
verified

The last step in Lewin's change process is ____________________.

Correct Answer
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In the continuous change process model, the final step is

Correct Answer
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The seventh step in the integrative framework for the implementation of task redesign is

Correct Answer
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The number of people born in South Africa between 1946 and 1964 was approximately

Correct Answer
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c

On the job, which of the following is generally NOT true of millennials?

Correct Answer
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Exam 16: Change Management

The sixth step in the integrative framework for the implementation of task redesign is

Correct AnswerverifiedShow Answer

The eighth step in the integrative framework for the implementation of task redesign is

Correct AnswerverifiedShow Answer

Which of the following guiding principles that are evolving in terms of management development is NOT correct?

Correct AnswerverifiedShow Answer

The degree to which members of a work organisation are able to satisfy important personal needs through their experiences in the organisation is called

Correct AnswerverifiedShow Answer

The changes that are occurring in organisations include all of the following EXCEPT

Correct AnswerverifiedShow Answer

A _________ organisation facilitates the learning of all its members and continuously transforms itself.

Correct Answerverifiedlearning

The median age in South Africa has gradually increased over the last several decades.

Correct AnswerverifiedShow Answer

The generation of workers born between 1960 and 1980 are referred to as Generation X.

Correct AnswerverifiedShow Answer

Explain how organisations can simultaneously promote and resist change.

When managers consider the impact of a change on the culture, the dominant coalition, and the people, tasks and structure of the organisation, they are more likely to be successful because they have

Correct AnswerverifiedShow Answer

The group of people born between 1980 and 2000 are called

Correct AnswerverifiedShow Answer

Many efforts to create change in organisations adopt too narrow a focus.

Correct AnswerverifiedShow Answer

Problems related to resistance, control and power can be overcome by broad participation in planning the change.

Correct AnswerverifiedShow Answer

The last step in Lewin's change process is ____________________.

Correct AnswerverifiedShow Answer

In the continuous change process model, the final step is

Correct AnswerverifiedShow Answer

The seventh step in the integrative framework for the implementation of task redesign is

Correct AnswerverifiedShow Answer

The number of people born in South Africa between 1946 and 1964 was approximately

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On the job, which of the following is generally NOT true of millennials?

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learning

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c

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