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Exam 1: Introduction to Principles of Management

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Question 51

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The three interpersonal roles primarily concerned with interpersonal relationships in an organization are: ___________________, _________________, and ___________________.

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Question 52

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Principles of division of labor and specialization are used to design individual jobs to most effectively incorporate job enrichment.

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Question 53

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__________ is the process of enabling or authorizing an individual to make decisions in autonomous ways.

Strategic management is the central, integrated, externally oriented concept of how we will achieve our objectives.

A __________ is someone who is responsible for managing a clearly identifiable revenue-producing unit of an organization.

What are the four major functions that categorize the principles of management?

Of the three essential components of the gauge-discover-reflect process, gauging involves:

What is the difference between line and staff managers?

Top managers support and serve other managers and employees through a process called _______________. Short

Self-development, individual initiative and organizational loyalty are:

Triple bottom line refers to the measurement of economic, social, and organizational performance.

Strategy is the concept of how an organization will achieve its objectives; therefore strategic management is:

Teams differ from other types of groups in that members are focused on a joint goal or product.

Why do customers play a big role in economic profits?

In gauge-discover-reflect process, discovering involves taking stock of one's knowledge and capabilities about a topic.

How have the functions of top management changed with respect to managerial roles?

Tactical planning is usually a(n) ______________ plan designed to develop means to implement the strategy. Short

____________ planning in an organization is usually an intermediate-range plan designed to develop specific means to implement the strategic plan.

Decisions made about the structure of an organization are generally referred to as ___________ ___________ decisions.

Organizational citizenship behaviors are also known as _____. Short