Question 1

A(n) ________ defines objectives and organizes, plans, and leads the team that implements the ERP solution.

Accepted Answer

A)   architect
B)   project manager
C)   systems analyst
D)   business analystE) A) and B)
F) A) and C)

Question 2

In the context of an ERP system, users and analysts are both employees of the firm implementing the system.

Accepted Answer

A) True 
 B)False  True

Question 3

Infor is known primarily for its retail-oriented ERP software.

Accepted Answer

A) True 
 B)False

Question 4

What are information silos? What problems do they cause in a database?

Accepted Answer

An information silo occurs when data are...

Question 5

List the functions of an EAI system.

Accepted Answer

EAI does the following:
-It connects inf...

Question 6

The primary purpose of an ERP system is ________.

Accepted Answer

A)   customization
B)   duplication
C)   integration
D)   customer acquisitionE) B) and D)
F) None of the above

Question 7

Prior to SAP, early ERP programs were customized products where companies wrote their own programs to support their own processes.

Accepted Answer

A) True 
 B)False

Question 8

Describe the different ERP job titles.

Accepted Answer

Consultant:Employed by firm other than i...

Question 9

By the 1970s, manufacturing companies began to use a software called ________ to efficiently manage inventory, production, and labor.

Accepted Answer

A)   enterprise application integration
B)   enterprise resource planning
C)   business performance management
D)   material requirements planningE) A) and B)
F) A) and C)

Question 10

________, one of the more well-known versions of SAP, was the first truly integrated system that was able to support most of an organization's major operational processes.

Accepted Answer

A)   R/3
B)   NetWeaver
C)   ABAP
D)   NetSuiteE) C) and D)
F) All of the above

Question 11

Name the top two vendors of ERP solutions and explain how they are unique.

Accepted Answer

Oracle is an intensely competitive compa...

Question 12

The SAP Business Suite runs on an application platform called ________.

Accepted Answer

A)   R/3
B)   NetSuite
C)   NetWeaver
D)   BaanE) C) and D)
F) All of the above

Question 13

Which of the following statements is true of small organizations?

Accepted Answer

A)   They expand IT from one person to a small staff, but frequently this staff is isolated from senior-level management.
B)   They employ only one or two IT analysts who not only manage the ERP system, but also the entire IS department.
C)   They employ several IT analysts to manage the ERP system.
D)   They have a well-staffed IS department, with distinct roles for IT personnel.E) A) and B)
F) B) and C)

Question 14

Oracle is the gold standard of ERP products and offers the most expensive of ERP products.

Accepted Answer

A) True 
 B)False

Question 15

The modularity of a database refers to the impact on its overall structure if tables are added or removed.

Accepted Answer

A) True 
 B)False  True

Question 16

An ERP product is a suite of software, a database, procedures and a set of processes for supporting business operations with a single, consistent, information system.

Accepted Answer

A) True 
 B)False

Question 17

What are the different business functions integrated by ERP?

Accepted Answer

For a product to be considered a true ER...

Question 18

JIT synchronizes manufacturing and the supply of materials.

Accepted Answer

A) True 
 B)False

Question 19

All the ERP products of Microsoft Dynamics are well integrated with Microsoft Office and Microsoft's development languages.

Accepted Answer

A) True 
 B)False  False

Question 20

Oracle's high-quality CRM products are branded as ________.

Accepted Answer

A)   PeopleSoft
B)   Siebel
C)   Epicor 9
D)   SolomonE) All of the above
F) B) and D)

Exam 6: Supporting Processes with ERP Systems

A(n) ________ defines objectives and organizes, plans, and leads the team that implements the ERP solution.

Correct AnswerverifiedShow Answer

In the context of an ERP system, users and analysts are both employees of the firm implementing the system.

Correct AnswerverifiedTrue

Infor is known primarily for its retail-oriented ERP software.

Correct AnswerverifiedShow Answer

What are information silos? What problems do they cause in a database?

Correct AnswerverifiedAn information silo occurs when data are...View AnswerShow Answer

List the functions of an EAI system.

Correct AnswerverifiedEAI does the following:-It connects inf...View AnswerShow Answer

The primary purpose of an ERP system is ________.

Correct AnswerverifiedShow Answer

Prior to SAP, early ERP programs were customized products where companies wrote their own programs to support their own processes.

Correct AnswerverifiedShow Answer

Describe the different ERP job titles.

Correct AnswerverifiedConsultant:Employed by firm other than i...View AnswerShow Answer

By the 1970s, manufacturing companies began to use a software called ________ to efficiently manage inventory, production, and labor.

Correct AnswerverifiedShow Answer

________, one of the more well-known versions of SAP, was the first truly integrated system that was able to support most of an organization's major operational processes.

Correct AnswerverifiedShow Answer

Name the top two vendors of ERP solutions and explain how they are unique.

Correct AnswerverifiedOracle is an intensely competitive compa...View AnswerShow Answer

The SAP Business Suite runs on an application platform called ________.

Correct AnswerverifiedShow Answer

Which of the following statements is true of small organizations?

Correct AnswerverifiedShow Answer

Oracle is the gold standard of ERP products and offers the most expensive of ERP products.

Correct AnswerverifiedShow Answer

The modularity of a database refers to the impact on its overall structure if tables are added or removed.

Correct AnswerverifiedTrue

An ERP product is a suite of software, a database, procedures and a set of processes for supporting business operations with a single, consistent, information system.

Correct AnswerverifiedShow Answer

What are the different business functions integrated by ERP?

Correct AnswerverifiedFor a product to be considered a true ER...View AnswerShow Answer

JIT synchronizes manufacturing and the supply of materials.

Correct AnswerverifiedShow Answer

All the ERP products of Microsoft Dynamics are well integrated with Microsoft Office and Microsoft's development languages.

Correct AnswerverifiedFalse

Oracle's high-quality CRM products are branded as ________.

Correct AnswerverifiedShow Answer

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An information silo occurs when data are...
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EAI does the following:
-It connects inf...
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Consultant:Employed by firm other than i...
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Oracle is an intensely competitive compa...
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True

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For a product to be considered a true ER...
View Answer

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False

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