Question 1

While examining an ID, you notice that the customer is wearing the exact same clothes as in their photo and has the same hairstyle. What might you assume here?

Accepted Answer

A)  It's just a coincidence.
B)  The ID was made earlier that day and could be a fake, or he or she is using someone else's ID and trying to look more like that person.
C)  The customer does not own many clothes or have much of an imagination when it comes to hairstyles.
D)  The colors in the ID photo are off, and the customer is not really wearing the same color shirt.E) C) and D)
F) B) and D)

Question 2

A customer presents an ID with a large crack running down the side that makes it difficult to see the photo clearly. Is the ID valid?

Accepted Answer

A)  Only if the customer can accurately answer questions about his or her residence, birthdate, etc.
B)  Only if the physical description on the card matches the customer.
C)  No, not with a crack in it.
D)  It might be, but the bartender/server still has the right to refuse it.E) A) and C)
F) B) and C) D

Question 3

You are handed an ID that does not have the person's signature on it. What should you assume here?

Accepted Answer

A)  The ID was issued before signatures became standard.
B)  The person is a minor.
C)  The ID is a fake.
D)  The ID is from a state that does not require signatures on its identification cards.E) B) and D)
F) C) and D)

Question 4

An immigration card is considered to be an acceptable form of identification in some areas of the U.S.

Accepted Answer

A) True 
 B)False

Question 5

There are 13 states that allow drivers to get non-photo licenses if they conflict with their religious beliefs. If you work in one of these states, does this mean you have to accept a non-photo license as valid identification?

Accepted Answer

A)  Yes. If it's OK with the state, it should be OK with you.
B)  You only have to accept it if the customer can prove that he or she currently follows those religious beliefs.
C)  No. When it comes to selling alcohol, it is unwise to ever accept a non-photo ID.
D)  You should only accept it if the person's face is covered in real life.E) All of the above
F) B) and C)

Question 6

Which of the following is not one of the features added to driver licenses that states often use to prevent counterfeiting?

Accepted Answer

A)  Holograms
B)  Background images
C)  Scan-able barcodes
D)  Digitally blurred driver photosE) A) and C)
F) A) and B)

Question 7

If a customer leaves the establishment only to return later, should he or she expect to have his or her ID checked again?

Accepted Answer

A)  No. The establishment should have stamped his or her hand to allow reentry.
B)  Only if he or she comes in with a different group of people.
C)  No. Once an ID is checked it would be rude to check it again.
D)  Yes. Employees cannot remember everybody, and checking it again also ensures that he or she did not lend it to someone else.E) A) and B)
F) A) and D)

Question 8

Which of the following is a valid form of identification when ordering alcohol at a bar or restaurant?

Accepted Answer

A)  Birth certificate
B)  School ID card
C)  Voter registration card
D)  None of the aboveE) All of the above
F) B) and C)

Question 9

When Joel asks to see a customer's ID, the customer says he or she is currently awaiting a new driver license but has a temporary paper one. Should Joel accept the temporary license?

Accepted Answer

A)  Yes. A temporary driver license is just as good as a permanent one when it is issued by the state.
B)  No. A temporary driver license is not considered valid when it comes to purchasing alcohol.
C)  It depends on the establishment's policies.D) All of the above
E) A) and B)

Question 10

When examining a customer's ID, what factors should you be checking?

Accepted Answer

A)  The birthdate, the ID's expiration date, the photo (to see if it matches the customer's face) , and the authenticity of the ID's look and feel
B)  The expiration date and how authentic the ID appears
C)  The birthdate is the only factor that really matters
D)  Whether the ID is horizontal, since this type is only given to people 21 and olderE) A) and B)
F) All of the above

Question 11

When asking a customer details about his or her ID card, you jokingly ask what the ID number is. To your surprise, he or she easily rattles off the entire number. Can he or she be served now?

Accepted Answer

A)  No
B)  Yes
C)  Only if you've already asked him or her his zip code and addressD) None of the above
E) All of the above

Question 12

Even if a customer's ID appears valid, you maintain the legal right to refuse him or her service if you still suspect he or she is a minor.

Accepted Answer

A) True 
 B)False  True

Question 13

If you are given a fake ID, what should you do?

Accepted Answer

A)  Confiscate it.
B)  Follow any specific policies your establishment may have.
C)  Refuse service to the customer.
D)  All of the above.E) B) and C)
F) All of the above

Question 14

You should call the police when you encounter an underage customer with a fake ID.

Accepted Answer

A) True 
 B)False

Question 15

A patron is trying to show you his or her driver license on a smart phone instead of giving over a physical card version of it. What do you do?

Accepted Answer

A)  Ask for the physical card instead and tell him or her you will only accept that.
B)  Ask for the physical card, but if he or she does not have it take a closer look at the phone copy.
C)  Ask to hold his or her phone and look over the license image carefully.
D)  Make sure everyone else he or she is with is over 21.E) A) and C)
F) C) and D)

Question 16

An electronic ID card scanner is a great alternative to checking IDs with just your eyes and hands.

Accepted Answer

A) True 
 B)False

Question 17

If a guest comes in with a designated driver who is not drinking, do you need to check both of their IDs?

Accepted Answer

A)  No. You only need to check identification for whoever is actually consuming alcohol.
B)  Yes. You should have a record of who the designated driver is in case there is legal trouble later on.
C)  It depends on the establishment's policies.
D)  A and CE) A) and B)
F) A) and D) D

Question 18

A customer's out-of-state ID is larger than a credit card, but other than that it seems to check out. What should you assume here?

Accepted Answer

A)  You can go ahead and serve him or her since IDs are not the same size in every state.
B)  The ID is probably a fake.
C)  It is a state-issued ID for a minor.
D)  None of the above.E) B) and C)
F) C) and D)

Question 19

What does an ID reader/scanner actually do?

Accepted Answer

A)  Detects holograms and other hidden images
B)  Reads the expiration date and confirms the ID's validity
C)  Determines whether or not the ID belongs to a minor
D)  Reads and displays information coded into the ID's magnetic strips or barcodesE) A) and B)
F) None of the above

Question 20

A customer shows you an ID with some holes punched through it. What should you assume in this case?

Accepted Answer

A)  The customer is of legal drinking age.
B)  The customer is a minor.
C)  The holes are nothing more than accidental wear and tear to the ID.
D)  The ID is no longer valid.E) C) and D)
F) B) and C)

Exam 3: Checking ID

While examining an ID, you notice that the customer is wearing the exact same clothes as in their photo and has the same hairstyle. What might you assume here?

Correct AnswerverifiedShow Answer

A customer presents an ID with a large crack running down the side that makes it difficult to see the photo clearly. Is the ID valid?

Correct AnswerverifiedD

You are handed an ID that does not have the person's signature on it. What should you assume here?

Correct AnswerverifiedShow Answer

An immigration card is considered to be an acceptable form of identification in some areas of the U.S.

Correct AnswerverifiedShow Answer

There are 13 states that allow drivers to get non-photo licenses if they conflict with their religious beliefs. If you work in one of these states, does this mean you have to accept a non-photo license as valid identification?

Correct AnswerverifiedShow Answer

Which of the following is not one of the features added to driver licenses that states often use to prevent counterfeiting?

Correct AnswerverifiedShow Answer

If a customer leaves the establishment only to return later, should he or she expect to have his or her ID checked again?

Correct AnswerverifiedShow Answer

Which of the following is a valid form of identification when ordering alcohol at a bar or restaurant?

Correct AnswerverifiedShow Answer

When Joel asks to see a customer's ID, the customer says he or she is currently awaiting a new driver license but has a temporary paper one. Should Joel accept the temporary license?

Correct AnswerverifiedShow Answer

When examining a customer's ID, what factors should you be checking?

Correct AnswerverifiedShow Answer

When asking a customer details about his or her ID card, you jokingly ask what the ID number is. To your surprise, he or she easily rattles off the entire number. Can he or she be served now?

Correct AnswerverifiedShow Answer

Even if a customer's ID appears valid, you maintain the legal right to refuse him or her service if you still suspect he or she is a minor.

Correct AnswerverifiedTrue

If you are given a fake ID, what should you do?

Correct AnswerverifiedShow Answer

You should call the police when you encounter an underage customer with a fake ID.

Correct AnswerverifiedShow Answer

A patron is trying to show you his or her driver license on a smart phone instead of giving over a physical card version of it. What do you do?

Correct AnswerverifiedShow Answer

An electronic ID card scanner is a great alternative to checking IDs with just your eyes and hands.

Correct AnswerverifiedShow Answer

If a guest comes in with a designated driver who is not drinking, do you need to check both of their IDs?

Correct AnswerverifiedD

A customer's out-of-state ID is larger than a credit card, but other than that it seems to check out. What should you assume here?

Correct AnswerverifiedShow Answer

What does an ID reader/scanner actually do?

Correct AnswerverifiedShow Answer

A customer shows you an ID with some holes punched through it. What should you assume in this case?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
D

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
True

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
D

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified