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Which of the following is true of a value-chain?


A) It is a network of value-creating activities.
B) It consists of only primary activities.
C) It is specific to manufacturing industries.
D) It nullifies the importance of support activities.

E) C) and D)
F) A) and B)

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An organization can choose to either minimize cost or maximize differentiation to gain a competitive advantage.

A) True
B) False

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Porter's five competitive forces can be grouped into two types: forces related to ________ and forces related to supply chain bargaining power.


A) pricing
B) labor
C) competition
D) consumers

E) A) and C)
F) B) and C)

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Distinguish between a primary and a support activity in the value chain.

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Primary activities are business function...

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Describe Porter's five forces model.

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Organizational strategy begins with an a...

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Explain value chain linkages.

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Porter's model of business activities includes linkages,which are interactions across value activities.For example,manufacturing systems use linkages to reduce inventory costs.Such a system uses sales forecasts to plan production; it then uses the production plan to determine raw materials needs and then uses the material needs to schedule purchases.The end result is just-in-time inventory,which reduces inventory sizes and costs.

Business processes implement value chains or portions of value chains.

A) True
B) False

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________ includes general management,finance,accounting,legal,and government affairs.


A) Human resources
B) Research and development
C) Firm infrastructure
D) Operations management

E) All of the above
F) A) and C)

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Inducing buyers to purchase the product and providing a means for them to do so describes which of the following primary activities?


A) inbound logistics
B) sales and marketing
C) outbound logistics
D) operations/management

E) A) and B)
F) A) and C)

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Competitive strategy determines an organization's value chain.

A) True
B) False

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A company uses the outbound logistics activity to deliver the finished product to a customer.

A) True
B) False

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What is the criterion on which business processes should run?

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According to Porter,whether business pro...

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What are the four competitive strategies based on Porter's five forces model?

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An organization responds to the structur...

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Each stage of the generic value chain accumulates costs and subtracts value from the product.

A) True
B) False

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The difference between the value that an activity generates and the cost of the activity is called the margin.

A) True
B) False

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True

According to Porter,to be effective,the organization's goals,objectives,culture,and activities must be consistent with the organization's strategy.

A) True
B) False

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In which of the following situations would the suppliers have the strongest bargaining power?


A) coffee planters during a season of frost that decreases production
B) companies negotiating compensation during a booming economy
C) providers of logistic support during an economic slowdown
D) a wholesaler declaring a stock-clearance sale

E) A) and D)
F) B) and C)

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A

Which of the following is an example of a competitive strategy employed by a firm?


A) increasing the price of its product when raw material prices increase
B) laying off staff in order to cut down costs during a recession period
C) advertising its products nationwide like its competitor organizations
D) launching a unique product targeted at a section of consumers

E) B) and C)
F) B) and D)

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Which of the following strategies is also called establishing high switching costs?


A) establishing alliances
B) locking in suppliers
C) reducing costs
D) locking in customers

E) All of the above
F) None of the above

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Differentiate between value and margin.

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Porter defined value as the amount of mo...

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