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The ability to offer individually tailored products or services using the same production resources as bulk production is known as


A) customized response.
B) size customization.
C) magnitude customization.
D) dimension customization.
E) mass customization.

F) B) and E)
G) B) and D)

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What are the major factors to consider when performing a strategic systems analysis?

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One major factor is the structure of the...

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How are the technical and behavioral definitions of an organization different?

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The behavioral definition of an organiza...

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Nike's forays into information technology represent an effort to


A) maintain low-cost leadership.
B) focus on market niche.
C) strengthen customer and supplier intimacy.
D) perform intensive customer data analysis.
E) achieve product differentiation.

F) B) and C)
G) A) and C)

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In a demonstration of network economics, the more people that use eBay's site, the greater the value of the site.

A) True
B) False

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A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

A) True
B) False

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Sociotechnical changes affecting a firm adopting new information systems requiring organizational change can be considered


A) organizational adjustments.
B) strategic transitions.
C) systems alterations.
D) business goal transitions.
E) sociotechnical transitions.

F) A) and D)
G) C) and E)

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A manufacturer of deep-sea oil rigs may be least concerned about this marketplace force.


A) product differentiation
B) traditional competitors
C) low number of suppliers
D) new market entrants
E) low number of customers

F) D) and E)
G) A) and C)

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How are information systems used at the industry level to achieve strategic advantage?


A) by building industry-wide, IT-supported consortia and symposia
B) by raising the bargaining power of suppliers
C) by encouraging the entry of new competitors
D) by enforcing standards that reduce the differences between competitors
E) by decreasing switching costs

F) B) and E)
G) A) and E)

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All of the following are IT-enabled products and services providing competitive advantage except


A) Amazon's one-click shopping.
B) Apple's iPod and iTunes.
C) Ping's golf club customization.
D) PayPal's online person-to-person payment system.
E) Walmart's RetailLink system.

F) B) and E)
G) C) and D)

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