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In supply chain organizations, functions must operate independently of each other.

A) True
B) False

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Every business organization is part of at least one supply chain.

A) True
B) False

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E-commerce refers to the use of electronic technology to facilitate business transactions.

A) True
B) False

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Most people working for a business organization are somehow involved with the supply chain of that business.

A) True
B) False

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Which of the following would not usually be a main factor in selecting a vendor?


A) location
B) price
C) quality
D) inventory turnover
E) vendor services

F) A) and E)
G) A) and B)

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RFID eliminates the need for manual counting and bar-code scanning of goods at receiving docks.

A) True
B) False

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True

Which of the following is not a benefit of effective supply chain management?


A) lower inventory costs
B) higher productivity
C) shorter lead times
D) greater customer loyalty
E) larger number of suppliers

F) All of the above
G) A) and B)

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One of the biggest ethical risks in supply chain management is that the __________ supply chain member tends to be the one that suffers the blame and/or lost goodwill when something goes wrong.


A) most responsible
B) buying
C) most visible
D) supplying
E) most ethical

F) A) and E)
G) D) and E)

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Strategic partnering is encouraged when two or more business organizations have complementary products or services that would benefit the others.

A) True
B) False

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Strategies to address supply chain risks include: (I) risk avoidance. (II) risk reduction. (III) risk projection. (IV) risk sharing.


A) I, II, and IV only
B) II and III only
C) I and IV only
D) II and IV only
E) I, II, III, and IV

F) A) and B)
G) A) and C)

Correct Answer

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A

In purchasing, one's only ethical obligation is to one's suppliers.

A) True
B) False

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The interface between the firm and its suppliers is:


A) purchasing.
B) production.
C) distribution.
D) engineering.
E) accounting.

F) A) and D)
G) C) and D)

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A

RFID chips: (I) are used to track goods in distribution. (II) are used to track job progress in production. (III) are used to provide special instructions to operators. (IV) can be used in inventory record keeping.


A) II and III only
B) I and II only
C) II, III, and IV
D) I, II, and IV
E) IV only

F) B) and C)
G) A) and B)

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The website and order fulfillment are essential features of:


A) delayed differentiation.
B) e-commercE.
C) Internet service providers.
D) inventory balancing.
E) market segmentation.

F) A) and D)
G) A) and B)

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The automatic identification of material is part of/facilitated by:


A) holding costs.
B) RFID.
C) working capital reduction.
D) net present value calculations.
E) vendor analysis.

F) C) and D)
G) B) and E)

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Which of the following is least likely to be a key consideration when a company chooses a supplier?


A) lead time and on-time delivery
B) reputation and financial stability
C) current inventory
D) quality and quality assurance
E) flexibility of design change

F) None of the above
G) A) and D)

Correct Answer

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A company's supply chain involves the flow of materials and information from suppliers, through production, to the end users.

A) True
B) False

Correct Answer

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Which of the following is a barrier to the integration of separate organizations in the supply chain? (I) conflicting objectives of the companies in the chain (II) different capacity levels of the companies in the chain (III) reluctance of the organizations in the chain to allow other organizations access to their data


A) I only
B) I and II
C) II and III
D) I and III
E) I, II, and III

F) A) and D)
G) None of the above

Correct Answer

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Global supply chains make purchasing easier because there are more options.

A) True
B) False

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Centralized or decentralized purchasing is directly related to the size of an organization.

A) True
B) False

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