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Companies that are able to spot key trends in the environment know their business and most importantly know their


A) suppliers.
B) employees.
C) customers.
D) competitors.

E) A) and D)
F) A) and C)

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Genetic engineering has had a positive impact on the pharmaceutical industry. This is an example of which type of general environmental trend?


A) economic
B) demographic
C) technological
D) political and legal

E) B) and D)
F) B) and C)

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Salemi Industries launched Cell Zone unsuccessfully in 2005 because it did not understand the market demand for its new product. This is an example of


A) vision statement evaluation.
B) assessing internal strengths.
C) environmental scanning.
D) mission statement evaluation.

E) All of the above
F) None of the above

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Scenario planning is a useful technique for firms competing in industries characterized by ________ and ________.


A) predictability; stability
B) low profit margins; stability
C) unpredictability; change
D) high profit margins; stability

E) B) and C)
F) A) and D)

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The aging of the population, changes in ethnic composition, and effects of the millennial generation are ________ changes.


A) macroeconomic
B) global
C) sociocultural
D) demographic

E) A) and B)
F) None of the above

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The five-forces model helps to determine both the nature of competition in an industry and the profit potential for the industry.

A) True
B) False

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Nintendo built a security chip into its game console hardware and then licensed the right to develop games to outside firms. These firms paid a royalty to Nintendo for each copy of thegame sold. This is an example of Nintendo using ________ products.


A) substitute
B) complement
C) unrelated
D) differentiated

E) A) and B)
F) None of the above

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In most industries, new entrants will not be a threat because the Internet lowers entry barriers.

A) True
B) False

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Larger numbers of women entering the work force since the early 1970s is an example of


A) demographic changes.
B) political and legal environmental changes.
C) sociocultural changes.
D) technological developments.

E) A) and B)
F) None of the above

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Which of the following statements about strategic groups is false?


A) Two assumptions are made: (1) no two firms are totally different, and (2) no two firms are exactly the same.
B) Strategic groupings are of little help to a firm in assessing mobility barriers that protect a group from attacks by other groups.
C) Strategic groups help chart the future directions of firm strategies.
D) Strategic groups are helpful in thinking through the implications of each industry trend for the group as a whole.

E) All of the above
F) B) and D)

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Environmental forecasting does not involve plausible projections about the ________ of environmental change.


A) direction
B) scope
C) speed
D) lack of intensity

E) All of the above
F) B) and D)

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The bargaining power of suppliers is enhanced under which following market condition?


A) no threat of forward integration
B) low differentiation of the supplier products
C) greater availability of substitute products
D) dominance by a few suppliers

E) C) and D)
F) A) and B)

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Which of the following firms would likely pose the least competitive threat?


A) a firm in the same industry and in the same strategic group
B) a competitor to your product where a high switching cost exists
C) a firm that produces substitute goods to your product line
D) a firm in the same industry and in the nearest strategic group looking to join your group

E) A) and B)
F) A) and C)

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Which of the following is not a correct usage of the SWOT framework?


A) build on its strengths
B) remedy the weaknesses or work around them
C) take advantage of the opportunities presented by the environment
D) protect the firm from environmental weaknesses

E) A) and D)
F) A) and C)

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________ tracks the evolution of environmental trends, sequences of events, or streams of activities.


A) Environmental scanning
B) Environmental monitoring
C) Environmental surveying
D) Competitive intelligence

E) A) and D)
F) B) and C)

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The Dodd-Frank Wall Street Reform and Consumer Protection Act require companies to disclose whether any tin, tantalum, tungsten or gold in their supply chain is connected to violent militia groups in the Congo or nine surrounding countries, including Angola, Rwanda, and Sudan. This is an example of which segment of the general environment?


A) economic
B) sociocultural
C) political and legal
D) demographic

E) All of the above
F) None of the above

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Which of the following websites is not an example of one used routinely for corporate competitive intelligence gathering?


A) Slideshare
B) Quora
C) Duolingo
D) YouTube

E) A) and B)
F) A) and C)

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Environmental analysis requires continual questioning of all these assumptions except


A) a priori ideas about the structure of the relevant industry.
B) continual updating of environmental knowledge.
C) presuppositions about who is and is not a competitor.
D) biases about how to make money in the industry.

E) B) and C)
F) A) and D)

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Banks and airlines are examples of two industries that track competitor offers continually. This is called the process of gathering


A) consumer responses.
B) competitive intelligence.
C) past decisions.
D) mainline information.

E) A) and D)
F) A) and C)

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How do infomediaries and consumer information websites increase the intensity of competitive rivalry?


A) by shifting customers away from issues of price
B) by consolidating the marketing message that consumers use to make a purchase decision
C) by making competitors in cyberspace seem less equally balanced
D) by highlighting unique selling advantages of a firm

E) All of the above
F) A) and D)

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