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The influence of reference persons and family members upon the consumer's affective,cognitive,and behavioral responses to marketing strategies are often direct and immediate.

A) True
B) False

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A(n)_____ involves two or more people whom someone uses as a basis for comparison/information in forming affective and cognitive responses and performing behaviors.

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With reference to the family life cycle,the composition of young people who leave home to work or attend college-but return back to live with the parents can be categorized under the:


A) repeat market.
B) recycled market.
C) boomerang market.
D) reunited market.
E) return market.

F) C) and D)
G) A) and B)

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All of the following statements about research into family decision making are true EXCEPT:


A) that differences in product class and their impact upon decisions must be considered.
B) that the structure of husband/wife roles must be considered.
C) that the determinants of joint decision making must be analyzed.
D) that the role of children in decision making is not important.
E) that the type of media that would appeal to target audience must be evaluated.

F) B) and E)
G) C) and E)

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Write a short note on consumer socialization.

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Consumer socialization refers to how chi...

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_____ includes unrelated people living together,such as college roommates or unmarried couples of the opposite or same sex.

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Nonfamily ...

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People may identify/affiliate with particular reference groups to avoid punishments.

A) True
B) False

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Shopping time/stress may be reduced by all of the following methods EXCEPT:


A) providing information.
B) assisting in planning.
C) automating processes.
D) developing in-store selling.
E) improving delivery.

F) A) and E)
G) C) and D)

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The power of a utilitarian reference group is based upon its perceived:


A) ability to control important rewards/punishments.
B) status.
C) expertise.
D) size.
E) wealth.

F) D) and E)
G) A) and D)

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Peer groups often administer psychosocial rewards and punishments for adherence to and violations of the reference group code.

A) True
B) False

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Which of the following is composed of a householder and at least one other person related to him/her by blood,marriage,or adoption?


A) Household
B) Cohabitation unit
C) Immediate unit
D) Family
E) Home

F) All of the above
G) A) and C)

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Considering reference group influence on products and brands,a(n)_____ is used at home so that other people (outside the immediate family)would be unaware of its possession or use.

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Children are most likely to play the role of influencers within their families.

A) True
B) False

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A housing unit that is inhabited is termed a:


A) dwelling.
B) household.
C) family unit.
D) habitation.
E) cohabitation unit.

F) A) and B)
G) None of the above

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One or more parents and one or more children living together in a household are known as a(n) :


A) extended family.
B) core family.
C) nuclear family.
D) related family.
E) immediate family.

F) A) and C)
G) B) and D)

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Life in the _____ households is usually more hectic,and the parents are more pressed for time than in other married-couple households.

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A woman tells her husband about a new family restaurant that has opened in their neighborhood.She is playing the role of a(n) :


A) decider.
B) influencer.
C) buyer.
D) user.
E) disposer.

F) A) and B)
G) B) and D)

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For _____,reference group influence is strong for product purchase,but weak for brand selection.

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By definition,informational reference groups can only fulfill their function by direct communication and/or demonstration.

A) True
B) False

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Light influencer individuals are more likely to use some impression management as well as "expert" influence.

A) True
B) False

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