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_____ involves capturing and gathering all data necessary to complete the processing of transactions.


A) Data manipulation
B) Data editing
C) Date input
D) Data collection

E) A) and B)
F) A) and C)

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Organizations expect their _____ to ensure that data is processed accurately and completely, avoid processing fraudulent transactions, and reduce clerical and other labor requirements.


A) batch processing systems
B) purchasing processing systems
C) online processing systems
D) transaction processing systems

E) A) and B)
F) None of the above

Correct Answer

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______ accounting involves the use of both historical and estimated data in providing information that management uses to conduct daily operations, plan future operations, and develop overall business strategies.

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Adoption of an ERP system will enable an organization to eliminate dozens or even hundreds of separate systems and replace them with a single integrated set of applications for the entire enterprise.

A) True
B) False

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A key feature on an enterprise resource planning system is that _____.


A) all transactions are processed in online transaction processing mode
B) it comes fully integrated with all of the organization's e-commerce systems
C) it employs a database of key operational and planning information that can be shared by all
D) all of the above

E) A) and D)
F) A) and C)

Correct Answer

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Many business application software vendors are pushing the use of _____ for SME to help them acquire, use, and benefit from new technology while avoiding much of the associated complexity and high start-up costs.


A) hosted software model
B) ERP systems
C) open source code
D) CRM

E) A) and B)
F) C) and D)

Correct Answer

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The BOM is a sort of recipe" of ingredients needed to make each item the organization manufactures.

A) True
B) False

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Many SMEs elect to implement _____ ERP systems.


A) proprietary
B) in-house developed
C) custom coded
D) open source

E) None of the above
F) A) and C)

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The sole advantage of the hosted software model is decreased total cost of ownership.

A) True
B) False

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The average ERP implementation cost is ______ million with an average project duration just over 14 months.

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Manufacturing ERP systems follow a systemic process for developing a production plan that starts with _______.


A) cash flow forecasting
B) demand planning
C) inventory control
D) sales forecasting

E) A) and C)
F) None of the above

Correct Answer

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An important step in processing transaction data is to check data for validity and completeness, a task called data correction.

A) True
B) False

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The individual application modules of an ERP system are designed to support best practices, the most efficient and effective ways to complete a business process.

A) True
B) False

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______ is an example of a transaction processing system.


A) Email
B) Microsoft Office software
C) Accounts payable
D) Software for creating spreadsheets

E) C) and D)
F) A) and D)

Correct Answer

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By upgrading and standardizing on its technology infrastructure, an organization can _____.


A) eliminate a hodgepodge of multiple hardware platforms,operating systems, and databases
B) reduce ongoing hardware and software maintenance
C) reduce the training load for those people who must support the infrastructure
D) all of the above

E) B) and D)
F) A) and D)

Correct Answer

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Effective use of an ERP system requires changes in work processes and in the details of how work gets done.

A) True
B) False

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A key to the success of implementation of an ERP system is to make the transition from the old way of doing things to the new way as quickly as possible, cutting corners whenever possible.

A) True
B) False

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Data editing involves reentering data that was not typed or scanned properly.

A) True
B) False

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Sales ordering is the set of activities that must be performed to capture a ______.

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Potential problems ______ the hosted products of different vendors is considered a disadvantage of the hosted software model.

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