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The _____ of the VALS™ framework segments people based on the degree to which they are innovative and have requisite resources.


A) horizontal dimension
B) social groups
C) vertical dimension
D) primary motivation dimension

E) C) and D)
F) B) and D)

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What does psychographic segmentation focus on? 


A)  Organizational strengths
B)  Quantitative research
C)  Test marketing
D)  Consumer lifestyles

E) A) and C)
F) B) and C)

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 What does the horizontal dimension of the VALS™ framework represent?


A)  Secondary needs
B)  Resources
C)  Consumer needs
D)  Primary motivation

E) A) and B)
F) A) and C)

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The second step in the market segmentation process involves determining the_____. 


A) relevant dimensions for market segmentation
B)  product positioning strategy to be used
C)  consumer needs and wants
D)  marketing mix strategy

E) A) and B)
F) C) and D)

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Why is it inadvisable for a follower to attempt to directly position their product against the industry leader?


A)  Competing with market leaders can be costly and not often successful
B)  A follower's product already dominates in sales and in the minds of customers
C)  Followers find it difficult to select segmentation strategies
D)  A follower can never compete with the industry leader in terms of product quality

E) B) and C)
F) A) and D)

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 Thinkers,according to the VALS™ model,are motivated primarily by _____.


A)  self-expression
B)  ideals
C)  achievement
D)  image

E) B) and C)
F) B) and D)

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 Which of the following statements is true with regard to a positioning map? 


A)  It is a mathematical estimate of the rate at which new products will have to be developed to maintain control over the market share.
B)  It is a written document outlining the marketing research study that was undertaken before the launch of a new product.
C)  It is a type of documentation used by the U.S. Department of Commerce to create a geodemographic model of the nation.
D)  It is a visual description of customers' perceptions of competitive products, brands, or models.

E) B) and D)
F) None of the above

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The process of dividing a market into groups of similar consumers and selecting the most appropriate group(s) for the firm to serve is called _____.


A)  test marketing
B)  mass marketing
C)  market segmentation
D)  marketing communication

E) B) and C)
F) A) and D)

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Which of the following is the first step of the market segmentation process?


A) Determining the consumer needs and wants
B) Dividing the markets on relevant dimensions
C) Delineating the firm's current situation
D) Designing the marketing mix strategy

E) A) and D)
F) B) and C)

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According to the VALS™ framework,consumers who are driven by a goal of demonstrating success to their peers and are motivated primarily by achievement can be best classified as _____.


A)  strivers
B)  makers
C)  believers
D)  survivors

E) A) and C)
F) A) and B)

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 In the case of segmentation for entirely new products,which of the following approaches for determining key market dimensions would you recommend? 


A)  An a priori approach
B)  A post hoc approach
C)  An empirical approach
D)  A cross-functional approach

E) None of the above
F) B) and C)

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Dawson & Peters' new line of leather boots are marketed as the hottest fashion trend of the season.The company put up posters on billboards that featured several celebrities wearing the boots.The concept of the television ads was how wearing the boots could make you the envy of all those around you.According to the VALS™ framework,which of the following psychographic groups was Dawson & Peters targeting?


A) Survivors
B) Strivers
C) Thinkers
D) Makers

E) A) and C)
F) B) and C)

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 An advertisement for First Union Bank describes the bank as not only providing all banking services a consumer could ever want,but also offering brokerage house services.Instead of just competing against banks,First Union increased its versatility by positioning its services: 


A)  based on superiority to competitive products.
B)  in terms of particular types of service users.
C)  relative to a class of products or services.
D)  in terms of its position as a cost leader.

E) All of the above
F) A) and B)

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 Which of the following observations about geodemographic segmentation is true? 


A)  It identifies specific individuals or households within a market.
B)  It creates classifications of actual, addressable, mappable neighborhoods where consumers live and shop.
C)  It is primarily based on the assumption that consumers in a particular neighborhood vary in many respects and lack similar consumption patterns.
D)  It identifies consumer needs and wants in new markets and for new products as existing markets are saturated.

E) A) and B)
F) A) and C)

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 The 2002 promotional campaign for a line of cruises by Celebration emphasized the various activities,such as hang gliding,mountaineering,hiking,and scuba diving that people taking any of the Celebration cruises could participate in.The cruise line was trying to dispel the misconception that cruises are boring and meant only for older and more conservative people.Which of the following categories of consumers,according to the VALS™ framework,would Celebration's advertisements appeal to the most? 


A)  Survivors
B)  Believers
C)  Experiencers
D)  Thinkers

E) A) and B)
F) None of the above

Correct Answer

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 Clear Spring is a brand of bottled that is marketed as a much better product than Cool Blue,which is a competing brand of bottled water.The Clear Spring brand of bottled water is positioned:


A)  by use or application.
B)  in terms of particular types of product users.
C)  relative to a product class.
D)  directly against a particular competitor.

E) All of the above
F) A) and B)

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 Which of the following statements about market segmentation is true? 


A)  Market segmentation is the process of dividing an organization's products into different product classes according to their features for sale through a mass marketing mechanism.
B)  The decision to mass market a product does not require any market segmentation analysis.
C) The first step in market segmentation is to develop an appropriate product positioning strategy.
D)  During market segmentation, consumers are grouped on the basis of one or more similarities and treated as a homogeneous segment of a heterogeneous total market.

E) A) and D)
F) A) and C)

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 A meaningful segment is one that: 


A)  is large enough to offer long-run profits for the firm.
B)  has a well-defined geodemographic profile.
C)  can be reached and served by direct marketers in an efficient manner.
D)  is driven by the desire for instant gratification.

E) A) and B)
F) B) and C)

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In which of the following stages of the market segmentation process would a firm need to decide whether to use a post hoc or a priori approach to segmenting a market?


A) Determining customer needs and wants
B) Delineating the firm's current situation
C) Dividing markets on relevant dimensions
D) Deciding a segmentation strategy

E) A) and B)
F) None of the above

Correct Answer

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