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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 41

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One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that

A) the government provides strong tax incentives to hire temporary workers.
B) such workers usually are more loyal to the firm.
C) most labor laws only apply to full-time workers, so there are fewer legal hassles associated with hiring temporary workers.
D) it enables them to avoid the prohibitively high costs associated with terminating employees.

E) All of the above
F) A) and D)

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Question 42

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Job applications can ask about educational background and past job experience.

A) True
B) False

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Question 43

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Performance standards should be understandable, measurable, and reasonable.

Elisa, an HR manager for a medium-sized company, is assigned to update all job descriptions and job specifications for her company. Elisa will begin by collecting information about each job title, as well as about the kinds of activities and responsibilities that go with each job. After she thoroughly analyzes a job, she will write the job description and job specifications for that job.

Jamie recently became a member of the Plumbers Union. She has been told she will work with Mac, a skilled and experienced plumber, for at least three years in order to learn all of the skills and techniques of her craft. This type of training is referred to as

Blue-collar and clerical workers who punch a time clock typically are paid a(n)

The growing importance of human resource issues has led most firms to expect only their human resource specialists to tackle HR issues.

Which of the following statements about human resource management opportunities and challenges is most accurate?

Which of the following is an external recruitment source?

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

The ________ is an evaluation of the performance level of employees against established standards to make decisions about promotions, compensation, additional training, or firing.

The overall purpose of the five-step human resource planning process is to

What is the purpose of a performance appraisal? What are the major steps involved in the performance appraisal process?

When recruiting, human resource managers must attract people who not only have the right skills, but also fit in with the corporate culture, and work well under the company's leadership style.

An important U.S. government organization charged with setting human resource management guidelines is

Which of the following reasons makes the recruiting job more challenging?

According to the Need a Job? box in the text, one way to recruit employees is through social media.

Barney's company creates promotional campaigns for other businesses. He just learned that the firm lost the Lisle Account, a long-standing customer. In the short term, this will significantly reduce the need for several creative writers and web content developers the company has on staff. As he prepares to call each employee in for dismissal, Barney reviews the best way to approach this inevitable task. He decides that it is best not to tarnish the image of the company so rather than tell each that they lost an important account, he will blame the need to reduce the workforce on new technology the firm is implementing and his personal evaluation of their work. He also plans to offer a two-month severance payment, as long as each signs a no-compete agreement good for one year. In that way, he may be able to call them back if new accounts emerge. All of these strategies are considered good procedures that would surely avoid "wrongful discharge lawsuits."

Road Rovers School for Truck Drivers takes great pride in its training methods. Before its students are able to get on the road with a big rig, they are taught safe driving techniques with the help of sophisticated, computerized equipment that comes as close as possible to duplicating real driving conditions, right down to the sights, sounds, bumps and vibrations experienced on the road. Road Rovers is using a training method known as job replication.

Flextime plans are popular with employees because they allow them to work fewer hours while still earning the same income.