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Mobile commerce (m-commerce) is based on the _____.


A) Token Ring Protocol
B) Ethernet Protocol
C) Wireless Application Protocol
D) Wi-Fi Protected Protocol

E) B) and D)
F) All of the above

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Which is a supporting activity in a value chain?


A) Operations
B) Logistics
C) Technological development
D) Marketing and sales

E) C) and D)
F) None of the above

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Which tag is an HTML tag that provides information on the keywords that represent the contents of a Web page?


A) head
B) body 
C) meta
D) object

E) A) and C)
F) None of the above

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The Web page displayed when a user first visits a site is called a(n) _____.


A) ad impression
B) cookie
C) splash screen
D) hit

E) None of the above
F) A) and C)

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In the context of the seller-side marketplace model,_____ prevents purchases from suppliers that are not on the approved list of sellers.


A) e-ticketing
B) e-procurement
C) the third-party exchange
D) the trading partner agreement

E) A) and B)
F) A) and C)

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In the context of Web marketing,the _____ is computed by dividing the number of clicks an ad gets by the total impressions bought.


A) cost per click
B) cost per thousand
C) click-through rate
D) click-through impression

E) B) and C)
F) A) and C)

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Describe the categories of social networks and online media that collectively constitute social commerce.

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Answers will vary.There are several cate...

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Service and support are more important in e-commerce than in traditional commerce,given that e-commerce companies do not have a physical location to help maintain current customers.

A) True
B) False

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BuyStore Inc. ,an online retail store,sells all of its products through its Web site,buystore.com,and through an application on cell phones.BuyStore Inc.is an example of a _____.


A) brick-and-mortar firm
B) pure-play company
C) third-party broker
D) physical storefront

E) All of the above
F) A) and C)

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Universities are an example of nonbusiness organizations that use e-commerce applications.

A) True
B) False

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_____ is a method for improving the volume or quality of traffic to a Web site.


A) Electronic exchange
B) Search engine optimization
C) E-procurement
D) Social engineering

E) A) and B)
F) All of the above

Correct Answer

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By participating in _____,sellers can automate the fulfillment function of business-to-business (B2B) e-commerce.


A) third-party marketplaces
B) seller-side marketplaces
C) buyer-side marketplaces
D) trading partner marketplaces

E) C) and D)
F) A) and D)

Correct Answer

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A similarity between e-commerce and traditional commerce is that both:


A) use the same mode of service to cater to consumers.
B) require a physical store to sell consumer goods.
C) use magazines to provide product information.
D) concentrate on selling products to generate profit.

E) A) and B)
F) None of the above

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For a business that is properly designing and using a social media information system (SMIS) ,the SMIS would most likely:


A) decrease Web site traffic.
B) curb hypersocialization in the organization.
C) enable it to develop local area networks within the organization.
D) enable it to share new and dynamic contents with customers in real time.

E) B) and D)
F) A) and D)

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E-commerce provides product acknowledgements through phone calls and faxes.

A) True
B) False

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Which model transfers the old retail model to the e-commerce world by using the medium of the Internet?


A) merchant
B) brokerage 
C) advertising
D) infomediary 

E) A) and B)
F) All of the above

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In the context of Web marketing,a cookie is:


A) the information that users save on the hard drive for later use.
B) the information a Web site stores on a user's hard drive.
C) a list of sites visited by a user in a day or the last few days.
D) a list of sites that users bookmark on a browser for reference.

E) A) and B)
F) All of the above

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What are the main objectives of trading partner agreements?

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Answers will vary.The main objectives of...

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_____ is a method for advertisers to pay for cost per view or cost per click,which is typically one-tenth of a cent.


A) Smart payment
B) Micropayment
C) E-cash
D) E-check

E) A) and B)
F) A) and C)

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The _____ model generates revenue from the fees charged for matching buyers and sellers.


A) seller-side marketplace
B) buyer-side marketplace
C) third-party exchange marketplace
D) trader-side marketplace

E) B) and C)
F) A) and C)

Correct Answer

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