Question 1

Michael Porter defined the Five Forces Model and the potential pressures that can hurt sales.Which of the following is not one of the potential pressures that can hurt sales?

Accepted Answer

A)  Suppliers can drive down profits by charging more for supplies.
B)  New market entrants can steal potential investment capital.
C)  Substitute products can steal customers.
D)  Competition can steal customers.E) All of the above
F) None of the above

Question 2

Amazon.com uses a customer profiling system whenever a customer visits its website.Using this system,Amazon can offer products tailored to that particular customer's profile and buying pattern.What is Amazon using to achieve this competitive advantage?

Accepted Answer

A)  Rivalry.
B)  Buyer power.
C)  Product differentiation.
D)  Substitute product.E) A) and D)
F) B) and C)

Question 3

The __________ department tracks strategic financial issues including money,banking,credit,investments,and assets.

Accepted Answer

The answer of The __________ department tracks strategic financial issues...

Question 4

Updating business strategies is a continuous undertaking as internal and external environments ________.

Accepted Answer

A)  Become less competitive.
B)  Remain stagnant.
C)  Rapidly change.
D)  Become more consistent.E) A) and B)
F) A) and D)

Question 5

Which of the following is not considered a category within the primary value activities in a value chain analysis?

Accepted Answer

A)  Inbound logistics.
B)  Firm infrastructure.
C)  Operations.
D)  Service.E) A) and D)
F) All of the above

Question 6

What is a feature of a product or service that customers have come to expect and entering competitors must offer the same if they want to survive?

Accepted Answer

A)  Significant barrier.
B)  Entry barrier.
C)  Product differentiation.
D)  Entry chain.E) A) and B)
F) All of the above

Question 7

Tiffany & Company competes in the marketplace by offering high-cost custom jewelry.Tiffany & Company is following a broad market and cost leadership strategy.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is included in Porter's Five Forces Model?

Accepted Answer

A)  Loyalty expenses.
B)  Supply chain management.
C)  The power of competitors.
D)  Systems thinking.E) B) and C)
F) A) and D)

Question 9

There are many challenges to changing doctors,including transferring medical records and losing the patient-doctor relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.

Accepted Answer

A) True 
 B)False

Question 10

What are the two main categories in a value chain analysis?

Accepted Answer

A)  Primary value activities & secondary value activities.
B)  Primary value activities & support value activities.
C)  Primary value activities & strengthening value activities.
D)  None of the above.E) A) and B)
F) None of the above

Question 11

Which of the following is considered a core driver of the information age?

Accepted Answer

A)  Fact.
B)  Goods.
C)  Competitive Intelligence.
D)  Data.E) B) and C)
F) A) and B)

Question 12

Which of the following offers an example where Porter's Five Forces are mostly weak and competition is low?

Accepted Answer

A)  An international hotel chain purchasing milk.
B)  A coffee shop.
C)  A single consumer purchasing milk.
D)  A dog walking business.E) None of the above
F) A) and B)

Question 13

Which of the following provides an example of information?

Accepted Answer

A)  Who is customer number 12345XX?
B)  What is product number 12345XX?
C)  What customer number is Bob Smith?
D)  What is my worst-selling product?E) A) and B)
F) A) and D)

Question 14

Why do students need to study information technology?

Accepted Answer

A)  Information technology is everywhere in business
B)  Information technology is frequently discussed in business
C)  Information technology is frequently used in organizations
D)  All of the above.E) C) and D)
F) All of the above

Question 15

Which of the following is not a topic associated with the information age?

Accepted Answer

A)  Collection of datA.
B)  Storage of data.
C)  College statistics for data.
D)  Use of data.E) B) and C)
F) A) and D)

Question 16

If a business could produce more hamburgers with the same inputs it would see a rise in productivity and possibly an increase in profits.

Accepted Answer

A) True 
 B)False

Question 17

If you were thinking about a washing machine as a system which of the following represents the feedback?

Accepted Answer

A)  The dirty clothes,water,and detergent.
B)  The clean clothes.
C)  The wash and rinse cycle.
D)  The light indicating that the washer is off balance and has stoppeD.E) C) and D)
F) B) and C)

Question 18

A __________ strategy is a leadership plan that achieves a specific set of goals or objectives.

Accepted Answer

The answer of A __________ strategy is a leadership plan...

Question 19

_________ new markets is a common business strategy.

Accepted Answer

The answer of _________ new markets is a common business...

Question 20

How does the text recommend that a company operate if it wants to be successful in the information age?

Accepted Answer

A)  Functionally independent between departments.
B)  Interdependently between departments.
C)  Together as one department with little or no independence.
D)  Each department acting as its own individual business unit.E) All of the above
F) B) and C)

Exam 1: Management Information Systems: Business Driven MIS

There are many challenges to changing doctors,including transferring medical records and losing the patient-doctor relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.

Correct AnswerverifiedShow Answer

A __________ strategy is a leadership plan that achieves a specific set of goals or objectives.

Correct AnswerverifiedShow Answer

What is a feature of a product or service that customers have come to expect and entering competitors must offer the same if they want to survive?

Correct AnswerverifiedShow Answer

How does the text recommend that a company operate if it wants to be successful in the information age?

Correct AnswerverifiedShow Answer

Which of the following is not considered a category within the primary value activities in a value chain analysis?

Correct AnswerverifiedShow Answer

If a business could produce more hamburgers with the same inputs it would see a rise in productivity and possibly an increase in profits.

Correct AnswerverifiedShow Answer

If you were thinking about a washing machine as a system which of the following represents the feedback?

Correct AnswerverifiedShow Answer

Which of the following is not a topic associated with the information age?

Correct AnswerverifiedShow Answer

Why do students need to study information technology?

Correct AnswerverifiedShow Answer

What are the two main categories in a value chain analysis?

Correct AnswerverifiedShow Answer

Amazon.com uses a customer profiling system whenever a customer visits its website.Using this system,Amazon can offer products tailored to that particular customer's profile and buying pattern.What is Amazon using to achieve this competitive advantage?

Correct AnswerverifiedShow Answer

Michael Porter defined the Five Forces Model and the potential pressures that can hurt sales.Which of the following is not one of the potential pressures that can hurt sales?

Correct AnswerverifiedShow Answer

_________ new markets is a common business strategy.

Correct AnswerverifiedShow Answer

Which of the following provides an example of information?

Correct AnswerverifiedShow Answer

Updating business strategies is a continuous undertaking as internal and external environments ________.

Correct AnswerverifiedShow Answer

Tiffany & Company competes in the marketplace by offering high-cost custom jewelry.Tiffany & Company is following a broad market and cost leadership strategy.

Correct AnswerverifiedShow Answer

The __________ department tracks strategic financial issues including money,banking,credit,investments,and assets.

Correct AnswerverifiedShow Answer

Which of the following is included in Porter's Five Forces Model?

Correct AnswerverifiedShow Answer

Which of the following offers an example where Porter's Five Forces are mostly weak and competition is low?

Correct AnswerverifiedShow Answer

Which of the following is considered a core driver of the information age?

Correct AnswerverifiedShow Answer

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