Question 1

Which of the following is not an advantage of the direct pattern?

Accepted Answer

A)   Reduces frustration
B)   Saves the reader's time
C)   Facilitates a fair hearing
D)   Sets a proper frame of mindE) C) and D)
F) All of the above

Question 2

Paragraphs arranged in the direct plan start with supporting sentences and conclude with the topic sentence.

Accepted Answer

A) True 
 B)False

Question 3

Molly is writing an e-mail message to ask about hotel availability and rates.She should use the direct pattern.

Accepted Answer

A) True 
 B)False

Question 4

As long as a group of words has a subject and a verb, it is considered complete sentence.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following should be organized in a direct pattern?

Accepted Answer

A)   An online manual showing visitors how to download a software program
B)   A proposal submitted to the board of directors to add a wellness program to the company's benefits package
C)   A memo to employees telling them that health benefits will be cut
D)   A letter denying a customer's claim about a defective productE) C) and D)
F) B) and D)

Question 6

Doing Web research is an example of an informal research method.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements about paragraphs is most accurate?

Accepted Answer

A)   A paragraph is a group of sentences about one idea.
B)   The primary idea always appears first in a paragraph.
C)   Well-constructed paragraphs can discuss more than one topic.
D)   All of these statements are accurate.E) A) and C)
F) B) and C)

Question 8

In the ____________________ organizational pattern, the main idea follows the details, explanation, and evidence.

Accepted Answer

The answer of In the ____________________ organizational pattern, the main...

Question 9

An organizational pattern that presents the main idea after the details, explanation, and evidence represents the

Accepted Answer

A)   indirect organizational pattern.
B)   direct organizational pattern.
C)   geographical organizational pattern.
D)   chronological organizational pattern.E) A) and B)
F) A) and C)

Question 10

If an audience will be pleased, mildly interested, or neutral, the most effective organizational pattern is the

Accepted Answer

A)   indirect pattern.
B)   geographical pattern.
C)   chronological pattern.
D)   direct pattern.E) A) and D)
F) None of the above

Question 11

To apply for a job, a résumé must be submitted contains

Accepted Answer

A)   a misplaced modifier.
B)   the active voice.
C)   a dangling modifier.
D)   a limiting clause.E) A) and B)
F) None of the above

Question 12

Which of the following statements about phrases and clauses is false?

Accepted Answer

A)   Phrases have subjects and verbs, but clauses do not.
B)   Clauses and phrases are the key building blocks of sentences.
C)   Clauses and phrases are related groups of words.
D)   Clauses may be either independent or dependent.E) A) and B)
F) A) and C)

Question 13

The ____________________ organizational pattern is typically used for bad news, persuasive requests, sales letters, and sensitive messages.

Accepted Answer

The answer of The ____________________ organizational pattern is typically used...

Question 14

Which of the following is not an advantage of the indirect pattern?

Accepted Answer

A)   Reduces frustration
B)   Respects the feelings of the audience
C)   Facilitates a fair hearing
D)   Minimizes a negative reactionE) B) and D)
F) A) and D)

Question 15

In the ____________________ organizational pattern, the main idea comes first, followed by details, explanation, or evidence.

Accepted Answer

The answer of In the ____________________ organizational pattern, the main...

Question 16

A complete ____________________ has a subject and a verb and makes sense.

Accepted Answer

The answer of A complete ____________________ has a subject and...

Question 17

Which of the following should be organized in an indirect pattern?

Accepted Answer

A)   An e-mail message to customers about a free shipping offer
B)   An e-mail message to employees telling them that overtime will be eliminated
C)   A letter offering a position to a job applicant
D)   A letter to members of a professional organization telling them about an upcoming eventE) C) and D)
F) A) and B)

Question 18

Many communication experts regard poor organization as the greatest failing of business writers.

Accepted Answer

A) True 
 B)False

Question 19

Each major category in an outline should be divided into at least four subcategories.

Accepted Answer

A) True 
 B)False

Question 20

Select the active-voice sentence.

Accepted Answer

A)   The sales meeting has been scheduled for Friday.
B)   Many companies now offer wellness programs.
C)   The contract must be signed by all parties.
D)   The applicant was contacted by the hiring manager.E) A) and D)
F) C) and D)

Exam 5: Organizing and Writing Business Messages

Which of the following should be organized in a direct pattern?

Correct AnswerverifiedShow Answer

As long as a group of words has a subject and a verb, it is considered complete sentence.

Correct AnswerverifiedShow Answer

Which of the following statements about phrases and clauses is false?

Correct AnswerverifiedShow Answer

In the ____________________ organizational pattern, the main idea follows the details, explanation, and evidence.

Correct AnswerverifiedShow Answer

Doing Web research is an example of an informal research method.

Correct AnswerverifiedShow Answer

Which of the following is not an advantage of the direct pattern?

Correct AnswerverifiedShow Answer

Each major category in an outline should be divided into at least four subcategories.

Correct AnswerverifiedShow Answer

Which of the following should be organized in an indirect pattern?

Correct AnswerverifiedShow Answer

Many communication experts regard poor organization as the greatest failing of business writers.

Correct AnswerverifiedShow Answer

The ____________________ organizational pattern is typically used for bad news, persuasive requests, sales letters, and sensitive messages.

Correct AnswerverifiedShow Answer

In the ____________________ organizational pattern, the main idea comes first, followed by details, explanation, or evidence.

Correct AnswerverifiedShow Answer

Which of the following statements about paragraphs is most accurate?

Correct AnswerverifiedShow Answer

Select the active-voice sentence.

Correct AnswerverifiedShow Answer

Which of the following is not an advantage of the indirect pattern?

Correct AnswerverifiedShow Answer

Paragraphs arranged in the direct plan start with supporting sentences and conclude with the topic sentence.

Correct AnswerverifiedShow Answer

To apply for a job, a résumé must be submitted contains

Correct AnswerverifiedShow Answer

If an audience will be pleased, mildly interested, or neutral, the most effective organizational pattern is the

Correct AnswerverifiedShow Answer

Molly is writing an e-mail message to ask about hotel availability and rates.She should use the direct pattern.

Correct AnswerverifiedShow Answer

An organizational pattern that presents the main idea after the details, explanation, and evidence represents the

Correct AnswerverifiedShow Answer

A complete ____________________ has a subject and a verb and makes sense.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified