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Exam 14: E-Business

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Question 41

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Managing consumer trust is a challenge for ebusinesses.Which of the following is a good way to build trust when working with customers over the Internet?

A) Be accessible to communicate in-person.
B) Be available to communicate in-person.
C) Use customer testimonials that link to your client's website.
D) All of these.

E) A) and C)
F) C) and D)

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Question 42

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What type of revenue generation model is Google using when it generates revenue by allowing advertisers to bid on common search terms?

A) Awesome
B) Analytics
C) Applications
D) Adwords

E) A) and B)
F) B) and D)

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Question 43

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Which ebusiness tool increases the speed of business by allowing the transfer of documents with the same speed as the telephone?

An ebusiness __________ is a plan that details how a company creates,delivers,and generates revenues on the Internet.

What is the ebusiness model that represents 80 percent of all online businesses and is typically more complex,requiring greater security needs?

Which of the following is a challenge facing an ebusiness?

Consumer-to-consumer applies to sites primarily offering goods and services to assist ____________ interacting with each other over the Internet.

Many businesses are using instant messaging as a way to answer and resolve questions or problems quickly.

What is a service that enables instant or real-time communication between people?

Which of the following represents the primary forms of ebusiness?

What is the primary business advantage of using email?

Taxonomy is the set of ideas about how all information in a given context should be organized.

An online version of a retail store where customers can shop at any hour is called a(n)_________.

Consumer-to-business applies to any _________ who sells a product or service to a business on the Internet.

__________ single-handedly increased the speed of business through the exchange of digital messages over the Internet.

What are the four main types of ebusiness models?

The Internet marketplace is free of most forms of traditional sales tax.

Which of the below is not an ISP?

As a trainer for Exempla Healthcare,Tina is faced with many challenges to properly training her new hires.There are over 40 different locations where Exempla employees work across the Chicago metro area.Tina decides to implement some valuable ebusiness tools to help reduce traveling costs,increase speed,and provide flexibility for completing training sessions with all the new hires.Tina primarily uses PowerPoints and videos during her training modules.What is the most effective ebusiness tool for Tina to implement and accomplish all of her training goals?

Identify the four challenges associated with ebusiness.