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Two technological contingencies that influence the best type of organizational structure are:


A) dynamism and hostility.
B) organic and mechanistic.
C) variability and analyzability.
D) formalization and division of labor.
E) coordination and formalization.

F) A) and B)
G) A) and C)

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An organizational chart mainly illustrates which type of coordinating mechanism?


A) Formal hierarchy
B) Informal communication
C) Standardization of skills
D) Standardization of output
E) None of these

F) B) and D)
G) A) and B)

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What must senior executives, functional managers, and project leaders do to make a matrix structure more effective?

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The effectiveness of matrix structures i...

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Which of the following is NOT a coordinating mechanism?


A) Job descriptions
B) Informal communication
C) Centralization
D) Sales targets
E) Extensive training

F) C) and E)
G) B) and E)

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Departmentalization establishes interdependencies and coordination through informal communication within each work unit.

A) True
B) False

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A steel manufacturing firm with about 1,000 employees operates in an environment that is simple and integrated (it makes a small number of steel products to a few key customers) but also dynamic and hostile (rapidly changing technology and customer needs with many competitors) .Based on the environment in which this company operates, it would be more successful with:


A) an organic structure.
B) a centralized structure.
C) a divisionalized structure.
D) a matrix structure.
E) a mechanistic structure.

F) A) and E)
G) A) and B)

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Candoo Ltd.will soon flatten its hierarchy by removing two of the five layers of management.If the number of employees in the organization remains constant, which of the following must also occur?


A) It must adopt a matrix form of departmentalization.
B) It must widen the span of control.
C) It must rely more on direct supervision than standardization to coordinate the resulting structure.
D) It must centralize decision making.
E) All of these must occur.

F) B) and C)
G) B) and E)

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Which of the following is NOT typically a problem with a functional structure?


A) It tends to increase dysfunctional conflict across work units.
B) It requires higher levels of interdependence than simple or divisionalized forms, thereby increasing potentially dysfunctional conflict.
C) It is more difficult to directly supervise employees within each department.
D) Employees are less likely to develop a broader understanding of the business.
E) It puts more emphasis on subunit goals than on organizational goals.

F) B) and C)
G) A) and D)

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Which of the following is pressuring large global organizations to move from geographically based to more client-based divisionalized structures?


A) Advances in information technology
B) Increases in the number of truly global clients
C) Freer trade
D) All of the above
E) None of these factors influence an organization's structure

F) A) and B)
G) All of the above

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Organizations tend to become less formalized as they age and grow in number of employees.

A) True
B) False

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Simple structures usually rely on which of the following to coordinate work activities?


A) Direct supervision
B) Standardization through formal instructions
C) Formal training (standardizing skills)
D) Standardization of product or service outputs
E) None; simple structures are so-called because they have no coordinating mechanism

F) C) and E)
G) All of the above

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Coordination of work activities is required:


A) whenever there is division of labor.
B) only in team-based organizations.
C) whenever the organization has more than approximately 100 employees.
D) only when organizations operate in complex environments.
E) never; coordination of work activities is not found in organizations.

F) A) and C)
G) A) and E)

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A divisionalized structure is recommended mainly for:


A) stable environments.
B) diverse environments.
C) munificent environments.
D) integrated environments.
E) none of these environments.

F) A) and D)
G) D) and E)

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Which form of departmentalization organizes employees around specific skills or other resources?


A) Divisional structure
B) Functional structure
C) Simple structure
D) Matrix structure
E) Network structure

F) C) and D)
G) C) and E)

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In organizational structures, integrator roles serve mainly as:


A) a form of standardization
B) an informal communication coordinating mechanism
C) a form of direct supervision
D) one of four types of technology
E) the main element in divisionalized structures

F) B) and E)
G) A) and C)

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Organizational size, technology, and environment are:


A) three dimensions of span of control.
B) three of the four ways to avoid using coordinating mechanisms.
C) three conditions that do not influence a simple structure.
D) three factors that distinguish a virtual corporation from a network structure.
E) three contingencies of organizational design.

F) B) and D)
G) B) and E)

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Which form of departmentalization tends to have a very flat hierarchy, little formalization and organizes employees around work processes?


A) Divisional structure
B) Functional structure
C) Team-based structure
D) Matrix structure
E) Network structure

F) B) and D)
G) A) and B)

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One of the main advantages of network structures is that they ensure the core organization has a high degree of control over production, marketing and other functions.

A) True
B) False

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All organizations have:


A) a formal hierarchy that includes supervisors and non-supervisory employees.
B) a divisionalized structure.
C) some form of coordinating mechanism.
D) a mechanistic structure.
E) both 'A' and 'C'.

F) A) and B)
G) A) and C)

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Generally, a narrow span of control is necessary where employees perform highly interdependent work with others.

A) True
B) False

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