A) Identify aspects of the present culture that pose problems.
B) Revise policies and procedures in ways that will help drive cultural change and replace senior executives who are resisting and obstructing needed organizational and cultural changes.
C) Empower employees to adopt whatever new work practices they believe will be an improvement.
D) Make a concerted effort to turn the company's core competencies into distinctive competencies.
E) Shift from decentralized to centralized decision-making so as to give senior executives more authority and control in driving cultural change.
G) A) and D)
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A) the prevailing view is that the best way to look out for the interests of employees is to change core values and cultural norms in whatever ways are needed to fit the changing requirements of an evolving strategy.
B) company personnel are amenable to changing policies and operating practices as long as the core elements of the company's strategic vision and strategy remain intact.
C) members are willing to embrace a proactive approach to trying new ideas,altering operating practices,and changing pieces of the strategy provided it doesn't imperil their job security,entail cuts in compensation,or require different work practices.
D) There's a spirit of doing what's necessary to ensure long-term organizational success provided that core values and business principles are not compromised and provided top management undertakes the changes in a manner that exhibits genuine concern for the legitimate interests of stakeholders.
E) there is little need for policies and procedures because group members willingly accept experimentation and innovation.
G) A) and D)
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Corporate culture is the shared values,i...View Answer
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A) Enthusiastic support for the company's strategic vision and strategy
B) No code of ethics and deep hostility to change and to people who champion new ways of doing things
C) A complicated value chain that acts to create multiple subcultures
D) A lack of values and principles that are consistently preached or widely shared
E) A dedicated sense of teamwork
G) B) and C)
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A) place pressure on company personnel to display core values and to do their part in keeping the companies traditions alive.
B) illustrate the kind of behavior the company reveres.
C) inspire company personnel to perform similarly and reinforce the depth of commitment that people have displayed.
D) reflect an aspect of company culture no longer current.
E) steer company personnel toward both doing things right and doing the right thing.
G) A) and E)
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B) False
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For an enterprise to execute its strateg...View Answer
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A) The atmosphere,spirit and character that pervades the work climate and the values,business principles,and ethical standards that management preaches and practices
B) The track record in meeting or beating its financial and strategic performance targets
C) The intensity and makeup of the company's value chain
D) The strategic intent and competitive strategy inherent within the company's efforts for successful strategy execution
E) The resource strengths,core competencies,and competitive capabilities that permeate the organization
G) D) and E)
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A) A commitment to having fun and creating a fun work environment
B) A commitment to operating excellence and superior results
C) Mandating full compliance with all laws and regulations
D) Exhibiting such qualities as integrity,fairness,trustworthiness,pride of workmanship,respect for co-workers,and ethical behavior
E) Exhibiting teamwork and cooperative attitudes
G) A) and C)
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A) A good strategy-culture alignment makes it possible to establish a much bolder strategic vision and strategic intent.
B) A good strategy-culture alignment enhances a company's cost competitiveness.
C) A tight strategy-culture fit steers company personnel into displaying behaviors and adopting operating practices that promote good strategy execution.
D) A tight strategy-culture alignment enhances the creation of core competencies and distinctive competencies.
E) A tight strategy-culture alignment makes it easier to change a company's culture over time-as a company's strategy evolves,the culture automatically evolves too.
G) C) and D)
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A) provide every employee with a copy of the company's statement of core values and code of ethics.
B) turn the espoused core values and ethical standards into strictly enforced cultural norms.
C) encourage company personnel to observe the core values and ethical standards.
D) give big pay raises and bonuses to individuals and groups who display the company's core values and observe its ethical standards.
E) fire employees who do not live up to the core values or who are found guilty of violating the code of ethics.
G) A) and B)
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In strong-culture companies,values and b...View Answer
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After a company's corporate culture is e...View Answer
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A) is never a short-term exercise.
B) is always a short-term exercise.
C) requires a determined effort by a limited number of employees.
D) is usually easier than it is to instill a strategy-supportive culture from scratch.
E) can be achieved by an overnight transformation.
G) C) and D)
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When a company's culture is grounded in ...View Answer
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A) a deep commitment to employee training,unusually attractive fringe benefit packages for company personnel,and frequently revised and updated values and ethics statements.
B) a "can-do" spirit,pride in doing things right,no-excuses accountability,and a pervasive results-oriented work climate where people go the extra mile to meet or beat stretch objectives.
C) a strong emphasis on teamwork,strict enforcement of company policies and procedures,and incentive compensation for all employees aligned with a balanced scorecard approach to measuring performance.
D) a deep commitment to pioneering new best practices,a preference for being a fast-follower as opposed to a first-mover or late-mover,and across-the-board bonuses for all personnel when the company meets or beats stretch objectives.
E) a deep commitment to top-notch quality and superior customer service,dedicated use of TQM and/or Six Sigma quality control programs,and the payment of big performance bonuses and stock options.
G) C) and D)
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The hallmark of adaptive corporate cultu...View Answer
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The distinctive characteristic of an unh...View Answer
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A) The more new employees a company is hiring the more important it becomes to screen job applicants every bit as much for how well their values,beliefs,and personalities match up with the culture as for their technical skills and experience.
B) The longer people stay at an organization,the more that they come to embrace and mirror the corporate culture-their values and beliefs tend to be molded by mentors,fellow workers,company training programs,and the reward structure.
C) A company's culture,once established,tends to remain stable and entrenched over time.
D) Typically,key elements of the culture originate with a founder or certain strong leaders who articulated them as a set of business principles,company policies,operating approaches,and ways of dealing with employees,customers,vendors,shareholders,and local communities where the company has operations.
E) Company cultures can be perpetuated by the telling and retelling of company legends,by regular ceremonies honoring members who display desired cultural behaviors,and by visibly rewarding those who display cultural norms and penalizing those who don't.
G) A) and E)
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A) Identifying which aspects of the present culture are supportive of good strategy execution and which ones are not
B) Specifying what new actions,behaviors,and work practices should be prominent in the "new" culture
C) Appointing a team of key managers and employees to design a plan for cultural change and then lead the internal effort to change the culture
D) Talking openly about the problems of the present culture and how new behaviors will improve performance
E) Employing visible,forceful actions-both substantive and symbolic-to ingrain a new set of behaviors,practices and cultural norms
G) A) and B)
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