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Exam 11: Strategic Leadership: Creating a Learning Organization and an Ethical Organization

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Question 1

True/False

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An ethical organization is characterized by its concept of ethical values and integrity that is used to unify the organization across different functions, lines of business, and employee groups.

A) True
B) False

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Question 2

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Many situations that a firm faces have regular, identifiable patterns. Leaders tend to handle such routines by establishing ______ or ___________ to be followed that can be applied _______________ to each occurrence.

A) rules; regulations; individually
B) policies; regulations; uniformly
C) a policy; a procedure; uniformly
D) documents; credos; uniquely

E) B) and C)
F) All of the above

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C

Question 3

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In a compliance-based approach to ethics management, the objective is to enable responsible conduct.

Which of the following social skills do many executives find challenging to acquire?

Three key interdependent strategic leadership activities are: designing the organization, determining its direction, and nurturing a culture dedicated to excellence and ethical behavior.

Internal benchmarking is discouraged in most organizations, because it creates competition and internal rivalries that are counterproductive.

A key function of the leaders in a learning organization is to generate an organization-wide commitment to the status quo.

According to Michael Williams, director of Entrepreneurship Activities and the Business and Entrepreneurship Clinic at the University of Wisconsin-Madison School of Business, effective leaders ____________ themselves with exceptional people and are trusted and fantastic ____________.

Emotional intelligence (EI) is one of the components of a high intelligence quotient (IQ).

Refusal to share information, conflicts over resources, conflicts between departments and divisions, and petty interpersonal differences are symptoms of which type of barrier to change?

Leaders who are _______________ show a passion for the work itself, such as seeking out creative challenges, a love of learning, and taking pride in a job well done.

Which of the following does not constitute organizational bases of leader power?

Which component of emotional intelligence (EI) enables a manager to have a deep understanding of the existence and importance of cultural and ethnic differences?

When important decisions need to be made at WBG Construction, CEO Greg Burrill asks all employees with relevant knowledge or a stake in the outcome for their thoughts. This collaborative approach recently led to a decision that not only sold a house but also inspired a new floor plan that appealed to a whole new segment of buyers. This is an example of

In order for a firm to become highly ethical, it needs corporate credos and codes of conduct.

In the integrity-based approach to ethics management, behavioral assumptions include that social beings are guided by material self-interest, values, ideals, and peers.

Coercive power is the power exercised by use of fear of punishment for errors of either omission or commission by employees.

Which of the following statements about ethics is false?

Leaders may find it difficult to implement their vision and strategies because they have inadequate or inappropriate budgeting and control systems.

Which of the following is not a guideline an organization can use to promote the challenging of the status quo?