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Exam 2: Decisions Processes: Value Driven Business

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Question 121

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__________ focuses on how well an organization is achieving its goals and objectives.

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Question 122

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Which term is used to describe the ease with which people perform transactions and/or find information?

A) Usability
B) Customer satisfaction
C) Financial
D) Conversion rates

E) B) and D)
F) C) and D)

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Question 123

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What improves business process efficiencies by simplifying or eliminating unnecessary steps?

What is a simplified representation or abstraction of reality?

What are measurements that evaluate results to determine whether a project is meeting its goals?

CSF's and KPI's are two core metrics used to evaluate results and measure the progress of a project for a business.Which of the below represents the acronyms for CSF and KPI?

____________ produces graphical displays of patterns and complex relationships in large amounts of data.

Which of the following are the four common types of effectiveness MIS metrics?

Improving the efficiency and effectiveness of its business processes will improve a firm's value chain.

A digital dashboard produces graphical displays of patterns and complex relationships in large amounts of data.

What is the flow that a systems thinking approach using a TPS would follow?

BPM systems include advanced features such as enhanced process modeling,simulation,execution,and monitoring,providing a high level of flexibility while reducing costs.

Using systems thinking,we can see that the inputs for a transaction processing system are ______________ documents,the original transaction record.

Which of the below represent the four main DSS analysis techniques outlined in the chapter?

To-Be process __________ represent the current state of the operation that has been mapped,without any specific improvements or changes to existing processes.

Which of the below does not represent an example of analytical information?

______________ is the amount of information that can travel through a system at any point in time.

As the product manager for the eatery division at Whole Foods,Jerry is responsible for analyzing sales data to help him manage his team.Today Jerry is analyzing his data using many different perspectives to identify different ways to improve his division.Which of the following common digital dashboard capabilities is Jerry using to analyze his department's success?

Metrics are temporary activities a company undertakes to create a unique product,service,or result.

At Microsoft's headquarters in Washington they have implemented a __________ workforce to help alleviate congestion,save on real estate,and potentially increase worker production.