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Exam 2: Decisions Processes: Value Driven Business

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Question 41

Multiple Choice

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What are the three primary types of management information systems available to support decision making across the company levels?

A) Transaction Processing Systems,Decision Support Systems,Executive Information Systems
B) Analytical Information,Decision Support Systems,Executive Information Systems
C) Transaction Processing Systems,Drill-Down Systems,Expert Systems
D) What-If Analysis,Sensitivity Analysis,Goal-Seeking Analysis

E) C) and D)
F) B) and C)

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Question 42

Multiple Choice

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Anne-Marie Cole runs the sales division for a local auto insurance firm.One of her key duties is to calculate her company's market share.When evaluating the prior year numbers,she found that her firm achieved total sales of $3 million and the entire industry had $30 million in sales.What is Anne-Marie's current market share?

A) 1%
B) 10%
C) 18%
D) 20%

E) B) and C)
F) A) and B)

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Question 43

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The crucial steps companies perform to achieve their goals and objectives and implement their strategies are called _____________ success factor.

Describe artificial intelligence,and identify its five main types.

A decision support system models __________ to support managers and business professionals during the decision-making process.

Review the below key terms.Which one defines an operational decision that involves situations where established processes offer potential solutions?

A _____________ occurs when resources reach full capacity and cannot handle any additional demands.

When evaluating the six-step decision making process,what occurs during the problem identification step?

What is the business process model that ensures the process is fully and clearly understood before the details of a process solution are decided upon?

A business process _____________ is a patent that protects a specific set of procedures for conducting a particular business activity.

The structure of a typical organization is similar to a _______________.

Streamlining information encompasses all of the information contained within a single business process or unit of work,and its primary purpose is to support the performing of daily operational or structured decisions.

What occurs when resources reach full capacity and cannot handle any additional demands limiting throughput and impeding operations?

Digital dashboards offer consolidation,drill-down,and slice-and-dice capabilities.

At which level will a manager use analytics to make decisions?

A(n)_________ agent is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users.

Which industry has been relying on neural network technology for over two decades?

Anne-Marie Cole runs the sales division for a local auto insurance firm.One of her key duties is to ensure the company has 10 percent market share by the end of the year.When evaluating the current sales numbers she determines that her sales division has total sales of $3 million and the entire industry has total sales of $50 million.What additional sales must Anne-Marie's division meet to ensure they have 10 percent of the market by the end of the year?

Which of the below describes the efficiency MIS metric of throughput?

What would managers use to make structured decisions at the operational level?