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Assume you are in the business of producing and selling t-shirts.If you could produce more t-shirts with the same input, what would happen to your productivity and profits assuming the price of your t-shirts remains the same?


A) Increase in productivity, decrease in profits.
B) Increase in productivity, increase in profits.
C) Decrease in productivity, decrease in profits.
D) Decrease in productivity, increase in profits.

E) All of the above
F) A) and B)

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In terms of system thinking, what is feedback?


A) Data entered in a computer.
B) Controls to ensure correct processes.
C) The resulting information from the computer program.
D) The computer program that processes the data.

E) A) and B)
F) C) and D)

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Which of the following is considered a service?


A) Selling groceries
B) Managing a team
C) Cutting hair
D) All of these

E) A) and C)
F) None of the above

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Which data types are typically found in the marketing department?


A) Promotion data, sales data, advertising data.
B) Employee data, promotion data, vacation data.
C) Investment data, monetary data, reporting data.
D) Transactional data, purchasing data, payroll data, tax data.

E) None of the above
F) B) and C)

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Information technology can enable departments to more efficiently and effectively perform their core _____________.


A) Facts
B) Feedback mechanisms
C) Business operations
D) Media issues

E) A) and B)
F) A) and C)

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How are the majority of companies today typically organized?


A) By departments or functional areas.
B) By departments or financial areas.
C) By degree or financial areas.
D) By manager or knowledge area.

E) A) and B)
F) A) and C)

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Which of the following represents the types of data commonly found in the human resource department?


A) Financial data
B) Technology data
C) Production data
D) Employee data

E) A) and B)
F) A) and C)

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What is data converted into a meaningful and useful context?


A) Competitive intelligence
B) Information
C) Buyer power
D) First-mover advantage

E) B) and D)
F) A) and C)

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What are services?


A) Material items or products that customer's will buy to satisfy a want or need.
B) Tasks performed by people that customer's will buy to satisfy a want or need.
C) The process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.
D) The rate at which goods and services are produced based upon total output given total inputs.

E) C) and D)
F) A) and C)

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Choosing not to fire a sales representative who is underperforming knowing that person is experiencing family problems is a form of knowledge.

A) True
B) False

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In terms of system thinking, what is data entered in a computer?


A) Input
B) Output
C) Process
D) Feedback

E) B) and C)
F) A) and B)

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The marketing department supports sales by planning, pricing, and promoting goods or services.

A) True
B) False

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Which activities belong in the sales department?


A) Records, measures, and reports monetary transactions.
B) Tracks strategic financial issues, including money, banking, credit, investments, and assets.
C) Supports the sales by planning, pricing, and promoting goods or services.
D) Relies on information from operations to understand inventory, place orders, and forecast consumer demand.

E) C) and D)
F) B) and C)

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The lettuce, tomatoes, patty, bun, and ketchup are included in which category of making a hamburger?


A) Input
B) Process
C) Output
D) All of these

E) A) and D)
F) B) and C)

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If a business could produce the same hamburger with less expensive inputs it would probably see a decrease in profits.

A) True
B) False

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What is machine-to-machine?


A) A world where interconnected, Internet-enabled devices or "things" can collect and share data without human intervention.
B) The extraction of information from data used to predict future trends and identify behavioral patterns.
C) A series of devices that connect directly to other devices.
D) Opportunities to change the way people purchase books.

E) B) and C)
F) A) and B)

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Which of the following is considered a good?


A) Cars
B) Groceries
C) Clothing
D) All of these

E) All of the above
F) A) and D)

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Which of the following is not a technology company but used technology to revamp the business process of selling shoes?


A) Netflix
B) Dell
C) Zappos
D) Amazon

E) B) and D)
F) None of the above

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In terms of system thinking, what controls ensure correct processes?


A) Input
B) Output
C) Process
D) Feedback

E) A) and B)
F) None of the above

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Which of the following does not describe structured data?


A) A defined length.
B) Emails, twitter tweets, and text messages.
C) Stored in a relational database or spreadsheet.
D) A defined format.

E) A) and D)
F) None of the above

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