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Kristen,a production manager at KartWheel Designs Inc.,believes that the formation of labor unions may have a negative impact on the performance of a company's stock.Which of the following statements is likely to strengthen Kristen's belief?


A) Workers in unionized organizations tend to exhibit lower levels of productivity than workers in nonunion organizations.
B) Unionized organizations are often required to pay their workers higher wages and offer them more generous benefits.
C) Studies reveal that unions do not have any positive effects on performance measures, such as productivity, profits, and stock performance.
D) Unions tend to have a positive impact on the self-esteem of their members.
E) The formation of labor unions is likely to lead to conflicts between social and labor union goals.

F) D) and E)
G) A) and B)

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Competition for scarce human resources can lead employers to offer much of what employees traditionally sought through union membership.

A) True
B) False

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Lola,a general manager at Thorton Inc.,tries to resolve a conflict initiated by two managers in her organization by listening to what both parties had to say about the issue and facilitating the negotiations.In this scenario,Lola is exercising which of the following types of alternatives to work stoppages?


A) Mediation
B) Final-offer arbitration
C) Fact-finder technique
D) Conventional arbitration
E) Rights arbitration

F) All of the above
G) A) and E)

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How can labor-management relations be made more cooperative?

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Cooperation between labor and management...

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The frequency for bargaining over a new contract is only about every three years.

A) True
B) False

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Originally,the National Labor Relations Act (NLRA)did not contain a list of any unfair labor practices by unions.

A) True
B) False

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Janet,a sales manager at Drexler Inc.,claims that labor and management of most organizations are rivals.Carmella,the HR manager,argues that management and labor do not compete but assist each other.Who is correct in this situation?


A) Janet is right because after the 1980s, most unions and organizations have acted as adversaries.
B) Carmella is right because labor and management often cooperate to enhance teamwork.
C) Janet is right because finding win-win solutions is almost impossible between labor unions and management due to conflicting goals.
D) Carmella is right because organizations often readily accept employee empowerment programs, which is a sign of cooperation.
E) Janet is right because the sole purpose of creating a union is to force employers to pay more wages, which results in loss of profits.

F) A) and B)
G) A) and E)

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Which of the following is covered by the National Labor Relations Act (NLRA) ?


A) A worker employed as a supervisor
B) A person working for a parent
C) An independent contractor
D) A worker employed by an employer subject to the Railway Labor Act
E) A worker going out on strike to secure better working conditions

F) A) and D)
G) D) and E)

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The National Labor Relations Board (NLRB) certifies a union as the exclusive representative of a group of employees when:


A) the management of an organization approves of a union.
B) a union pays its dues to the board.
C) at least 51% of the employees join the union within a certain time (30 days) after beginning employment.
D) a majority of workers vote in favor of a union.
E) the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) votes in favor of a union.

F) C) and E)
G) A) and B)

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The United Association of Plumbers and Pipefitters is a labor union that seeks to unite plumbers and pipefitters from around the country.The members of this union exhibit the same set of skills and are proficient in relatively similar tasks.Such an association is most likely an example of a(n) _____.


A) craft union
B) industrial union
C) local union
D) business union
E) vertical union

F) C) and D)
G) C) and E)

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Why do unions place a high level of importance on negotiating contract provisions with an employer? What are the different types of contract provisions?

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The survival and security of a union dep...

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The _____ is a neutral third party on which common alternatives to strike depends on.


A) National Labor Relations Board
B) Federal Mediation and Conciliation Service
C) Federal Labor Relations Board
D) Federal Arbitration and Consulting Service
E) National Mediation and Arbitration Commission

F) A) and C)
G) A) and B)

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Identify the right of employees that is covered under the Taft-Hartley Act.


A) The right to nominate candidates for union office
B) The right to participate in union meetings and secret-ballot elections
C) The right to choose whether they join a union or other group
D) The right to examine unions' financial records
E) The right to physically block nonstriking employees from entering the workplace

F) A) and E)
G) A) and B)

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Hal Brown,a manager at Time-It Watches Inc.,believes that the formation of a union in a company can help workers hold their employers accountable for the way they treat them.In the context of different types of goals that have an effect on labor unions,Brown is referring to _____ goals.


A) management
B) union
C) industrial
D) societal
E) economical

F) A) and D)
G) B) and D)

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Explain the reason for the decline in union membership in the United States.

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The decline in union membership has been...

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Most national unions in the United States are linked with the _____,an association that pursues to improve the shared interests of its member unions at the national level.


A) National Labor Relations Act (NLRA)
B) Change to Win
C) American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)
D) Chamber of Commerce
E) National Association of Manufacturers

F) C) and D)
G) A) and C)

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Britt,a heavy equipment operator; Sara,an operating engineer; and Nick,a construction mechanic,hail from different parts of the United States.Though they have different occupations,they are all members of the same union.In the context of types of union,Britt,Sara,and Nick most likely belong to a(n) _____ union.


A) international
B) industrial
C) stewards
D) checkoff
E) craft

F) A) and E)
G) C) and D)

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Unlike union membership for workers in businesses,union membership among government workers has remained strong.

A) True
B) False

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A union steward is a person hired by management to monitor union activity and report violations,if any.

A) True
B) False

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An outside party cannot be barred from holding an election for more than three years.

A) True
B) False

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