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Which of the following distinguishes an apprenticeship from an internship?


A) An apprenticeship is an on-the-job training method, whereas an internship is a classroom-based training method.
B) An apprenticeship is an unstructured training method, whereas an internship is a structured training method.
C) An apprenticeship is sponsored by employee unions, whereas an internship is sponsored by educational institutions.
D) Most apprenticeship programs take place in white-color professions, whereas most internship programs occur in blue-collar jobs.
E) An apprenticeship does not provide an income, whereas an internship provides an income while learning a trade.

F) B) and E)
G) B) and C)

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Peter,a logistics manager,is trained to handle inventories and make procurement decisions in the absence of the purchasing manager.Which of the following training methods was received by Peter?


A) Coordination training
B) Experiential training
C) Behavior modeling
D) Cross-training
E) Action learning

F) C) and E)
G) B) and D)

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Putting together a request for proposal for a training program is a quick process.

A) True
B) False

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Which of the following training methods uses techniques like lectures,workbooks,video clips,podcasts,and web sites?


A) Group building methods
B) Hands-on methods
C) Presentation methods
D) Object class methods
E) Experiential programs

F) C) and D)
G) D) and E)

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Identify the kind of profession that would typically employ an apprentice.


A) Accountant
B) Doctor
C) Carpenter
D) Nurse
E) Lawyer

F) A) and D)
G) C) and D)

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A risk of diversity training programs is that they may alienate minorities.

A) True
B) False

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Training refers to any planned effort by a firm to facilitate the learning of job-related knowledge,skills,or behavior by employees.

A) True
B) False

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_____ refers to a process of systematically developing training to meet specified needs.


A) Role-play
B) Recruitment
C) Simulation
D) Instructional design
E) Organization analysis

F) C) and D)
G) A) and D)

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Which of the following questions can be answered by performing a person analysis?


A) What are the tasks that require more training?
B) How will the training be carried out?
C) Are employees ready for training?
D) Does the organization have the infrastructure to support training?
E) Are there any impediments to implementing a training program?

F) C) and D)
G) B) and E)

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_____ is a team training method that trains a team on how to share information and decisions to obtain the best team performance.


A) Behavior modeling
B) Experiential program
C) Diversity training
D) Coordination training
E) Simulation

F) A) and B)
G) B) and E)

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Fernando is hired as a seasonal firefighter by the California Department of Forestry and Fire Protection.The training used to prepare Fernando for his firefighting job involves an online training module.In this game-like module,Fernando is virtually placed in a real-life scenario such as a garage fire or a restaurant fire,and his goal is to put out the fire and save as many lives as possible.This form of training is referred to as a(n) _____.


A) apprenticeship
B) cross-training
C) action learning
D) internship
E) simulation

F) C) and D)
G) A) and B)

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Information such as facts,techniques,and procedures that trainees can recall after training and skills that trainees can demonstrate in tests are examples of _____.


A) training outcomes
B) transfer of training
C) return on investment on training
D) training credits
E) training improvements

F) B) and C)
G) A) and E)

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Marlon Corp.implements a training program to improve the efficiency of its underperforming employees.Three months after the program's implementation,analysis reveals that the program has not made significant contribution either to increasing employee skill levels or increasing their productivity.Andrea,the company's CEO,concludes that the trainers are ineffective and decides they must be replaced.Which of the following,if true,could be used to persuade Andrea against replacing the trainers?


A) Andrea was not the Marlon CEO when the training program was first implemented.
B) Andrea has neither spoken to the trainers nor attended any of their training programs.
C) Employees are unproductive because of an unhealthy work environment and insufficient pay.
D) Employees are unproductive because they lack the basic skills required to perform their jobs.
E) Employees are unhappy about a recent change in the company's organizational structure.

F) A) and B)
G) All of the above

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In coordination training,team members understand and practice each other's skills so that they are prepared to step in and take another member's place.

A) True
B) False

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Organizations provide orientation to their new employees because:


A) it is a legal requirement for all new employees.
B) it relieves the shock and surprise experienced when starting a new job.
C) a new employees does not perform sufficient research on the employer before joining.
D) a realistic job profile is provided during recruitment.
E) it is less cost effective than organizational analysis.

F) A) and B)
G) B) and E)

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_____ involves training sessions in which participants observe other people demonstrating the desired behavior,then have opportunities to practice the behavior themselves.


A) Random testing
B) Benchmarking
C) Behavior modeling
D) Experiential training
E) Classroom learning

F) C) and D)
G) B) and E)

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Identify the profession that would typically employ interns.


A) Bricklayer
B) Journalist
C) Carpenter
D) Plumber
E) Welder

F) B) and D)
G) A) and B)

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In the context of training,what is e-learning?

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E-learning involves receiving training v...

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Training programs use case studies to develop employees' management skills.

A) True
B) False

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Matt,the training coordinator at Joaquim Solutions,inspected the training material for a new training program and concluded that the material was not very readable.Which of the following most likely caused Matt to arrive at this conclusion?


A) The training material contained many checklists.
B) Most sentences in the training material were short and contained simple words.
C) The training material was devoid of technical jargon.
D) Many sentences in the reading material began with the word "the."
E) The training material was composed of too many long paragraphs.

F) A) and B)
G) B) and C)

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