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Exam 11: Human Resource Management: Finding and Keeping the Best Employees

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Question 201

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Dana is a supervisor at a small manufacturing plant. Her pay starts at $635 per week. Dana is paid on a(n) :

A) salary pay system.
B) commission pay plan.
C) rolling rate system.
D) income averaging plan.

E) B) and C)
F) A) and B)

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Question 202

Multiple Choice

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Steely Percussion Inc. briefly tried to implement a flextime system, only to abandon it after a few months. Which of the following is the most likely reason Steely would drop its flextime plan?

A) It caused an increase in traffic congestion.
B) It often made communication among employees more difficult.
C) The employees resented being required to come to work early or stay late.
D) Workers tend to be less productive when they have to work longer hours in a single day.

E) A) and B)
F) A) and C)

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Question 203

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One purpose of a human resource inventory is to determine whether the labor force is technically up-to-date and well trained.

A job analysis consists of creating two documents called a job inventory and a performance appraisal.

The first step in the selection process is:

Recently, businesses have experienced debate over _____________, the practice of discriminating against a dominant or majority group of persons. This situation occurs when businesses must adhere to employment laws that were designed to correct previous discrimination against minority groups.

This year, International Accountants, Inc., implemented a new benefits system that gives employees the flexibility to choose among different benefit options, as long as the total cost of the benefits does not exceed a certain amount. The type of benefits package offered to International Accountants employees is a(n) :

Hector is receiving training in maintaining and repairing assembly line robots at a school that uses equipment very similar to that used on his new job at Blast Off Technologies. His classroom training is called vestibule training.

The _______________ doctrine states that employers have as much right to fire workers as the workers have to leave the company voluntarily.

The long-term success of a firm often depends on its ability to control employee costs and optimize employee efficiency.

Hillary is a human resource manager with Golden Years Elder Care Services. The company is considering offering some new services, and she wants to know how many current employees have certain types of skills and training to adequately perform the new services. A document that would help Hillary answer this question is the firm's:

Grooming women and minorities for management positions creates fewer hiring opportunities for white men.

What is the purpose of a performance appraisal? What are the major steps involved in the performance appraisal process?

Networking is the process of establishing and maintaining contacts and using those contacts to develop strong relationships that serve as informal development systems.

The golden handshake is a popular method of firing or dismissing senior members of your workforce.

Probably the most controversial program enforced by the Equal Employment Opportunity Commission concerns:

A performance appraisal is an evaluation in which the performance level of employees is measured against established standards to make decisions about promotions, compensation, additional training, or firing.

During an interview, a manager should be careful not to ask the applicant about his or her family or other non-job-related questions.

Which of the following statements about human resource management opportunities and challenges is most accurate?

Underemployed workers present a challenge for human resources managers. These are people who are working beyond their capabilities.