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Exam 8: Structuring Organizations for Todays Challenges

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Question 141

Multiple Choice

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The process of setting up individual functional units of the business to do specialized tasks is called:

A) departmentalization.
B) division of labor.
C) job specialization.
D) delegation of authority.

E) B) and C)
F) C) and D)

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Question 142

Multiple Choice

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In an inverted organization, the job of management is to:

A) closely monitor employee performance.
B) establish rules and regulations to guide worker behavior.
C) make all of the basic decisions.
D) assist and support front-line people.

E) All of the above
F) C) and D)

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Question 143

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In a capitalist economy, organizations seldom reorganize due to changing markets.

__________ believed that managers were trustworthy and companies would do well if employees simply did what they were told

Barclay developed two interactive computer games. He didn't do it entirely alone. Last year he started a small company, and hired two programmers and a marketing graduate. He considers himself a cutting-edge kind of guy and wants to position his company the same way. He solicits your advice as to how he should structure his organization as he moves forward, and you suggest that he hire a few potential customers to join his team of employees as product testers. And, you suggest, maybe he should solicit globally. The structure you have described would simulate a line-and-staff organization.

In Weber's view of a bureaucratic organization, the role of top management is to:

While staff personnel have the authority to make policy decisions, line personnel have the authority to advise and make suggestions.

A firm's informal organization refers to the structure that identifies the authority, responsibility, and position of people within the organization.

A matrix team for an aerospace company may consist of a project manager, a finance expert, a marketing specialist, a member of production, and two design engineers.

The proven success of job specialization lies in the fact that:

Empowering employees to better serve customers requires __________ front-line employees

As a new employee in a bureaucratic organization, Nelle can expect a great deal of independence and authority.

Centralized authority provides for the delegation of authority to employees who are then better able to respond to customers' needs.

Which of the following is an example of a move to reorganize?

The success of the firm often depends on assigning the right tasks to the right person.

HipHop Music Company assigns workers to departments based on similar skills. Currently, the company has a marketing department, a production department, a finance department, and a human resources department. This suggests that HipHop departmentalizes by:

Which of the following describes the activity of a firm that assigns specific functions, such as accounting or legal work, to other organizations rather than performing these functions themselves?

Which of the following determines the degree of decentralization of a firm?

A bureaucracy is an organization with many layers of managers who set rules and regulations and oversee all decisions.

Rob is a middle manager who spends much of his time devising ways to implement the ideas of top management. Max Weber would have considered Rob a bureaucrat.