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Differentiators are more likely to take which of the following approaches to organizational design?


A) Mechanistic
B) Global
C) Multidivisional
D) Matrix
E) Organic

F) None of the above
G) All of the above

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Recent research suggests that one of the best ways to help layoff survivors adjust is to do things that give them a stronger sense of control.

A) True
B) False

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Current research suggests that a _____ span of control is best for an organization's productivity.


A) wide
B) tall
C) moderate
D) narrow
E) flat

F) A) and E)
G) C) and D)

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The most basic bureaucratic structure is the _____ structure.


A) client-based
B) product
C) geographic
D) functional
E) simple

F) C) and D)
G) A) and C)

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The degree to which rules and procedures are used to standardize behaviors and decisions in an organization refers to:


A) chain of command.
B) formalization.
C) centralization.
D) work specialization.
E) span of control.

F) C) and E)
G) None of the above

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At ABC Manufacturing,only the top managers have the authority to make final decisions on just about everything.ABC can be described as a highly _____ structure.


A) wide
B) localized
C) moderate
D) narrow
E) centralized

F) A) and B)
G) A) and C)

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The process of creating,selecting,or changing the structure of an organization refers to:


A) formalization.
B) organization design.
C) specialization.
D) spans of control.
E) organization theory.

F) D) and E)
G) All of the above

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The biggest weakness of a functional structure is that:


A) the organization as a whole has a relatively narrow focus.
B) the organization has fewer product lines.
C) it operates in a stable environment.
D) employees lose sight of the bigger organizational picture.
E) the organization has fewer services.

F) B) and E)
G) All of the above

Correct Answer

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The first step in adapting to the environment is:


A) restructuring.
B) recognizing the need to change.
C) evaluating the external environment.
D) evaluating the internal environment.
E) exploring the competitor's structures.

F) All of the above
G) C) and E)

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The process of changing an organizational structure is called:


A) restructuring.
B) ingratiation.
C) company strategy.
D) formalization.
E) work specialization.

F) A) and B)
G) D) and E)

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When Candies R Us groups its business units according to where they do business such as North America division,Europe division,Asia division,and Africa division,it is creating which of the following organizational structures?


A) Client-based
B) Product
C) Geographic
D) Functional
E) Simple

F) A) and D)
G) B) and E)

Correct Answer

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When General Motors groups its business units around the different lines of cars such as Chevrolet,Buick,Oldsmobile,Pontiac,and Cadillac,it is creating which of the following structures?


A) Client-based
B) Product
C) Geographic
D) Functional
E) Simple

F) A) and B)
G) A) and E)

Correct Answer

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Stable environments require organizations to have structures that are more adaptive.

A) True
B) False

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A bureaucratic structure is an organizational form that exhibits many of the facets of the _____ organization.


A) simple
B) global
C) adaptive
D) organic
E) mechanistic

F) A) and B)
G) D) and E)

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A high level of work specialization tends to bring about a high level of formalization.

A) True
B) False

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American Toy Manufacturer (ATM) groups its business units around the following divisions: educational toys,girl's toys,boy's toys,and electronic toys.ATM has created which of the following organizational structures?


A) Client-based
B) Product
C) Geographic
D) Functional
E) Simple

F) B) and D)
G) B) and E)

Correct Answer

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At ABC Manufacturing,employees are grouped according to their expertise in an area.All marketing employees are in one department,all finance employees are grouped in another department and similarly,all human resources and manufacturing employees are in their respective departments.ABC can be said to have which of the following structures?


A) Client-based
B) Product
C) Geographic
D) Functional
E) Simple

F) B) and E)
G) C) and D)

Correct Answer

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Restructuring has _____ effect on commitment.


A) a strong positive
B) a weak negative
C) no
D) a moderate positive
E) a moderate negative

F) C) and E)
G) B) and E)

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Define matrix structure.Identify a strength and a weakness of such a structure from an employee's viewpoint.

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Matrix structures are more complex forms...

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A drawing that represents every job in the organization and the formal reporting relationships between those jobs is called a(n) :


A) Gantt chart.
B) organizational chart.
C) mind map.
D) process flow diagram.
E) hierarchy chart.

F) A) and D)
G) C) and E)

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