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Inappropriate reward systems seldom cause individuals at all levels throughout an organization to commit unethical acts,since people are either unethical or ethical in their behavior.

A) True
B) False

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A strategic vision provides a clear future direction for the firm,a framework for its mission and goals,and enhanced employee communication,participation,and commitment.

A) True
B) False

Correct Answer

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Which of the following is not a part of the three broad sets of capabilities that a leader should possess?


A) technical skills
B) cognitive abilities
C) physical abilities
D) emotional intelligence

E) None of the above
F) A) and C)

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People with strong self-awareness are overly critical and unrealistically optimistic and are well suited to run organizations,because they will make good judgment calls.

A) True
B) False

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Inspiring and motivating people with a mission or purpose is a necessary and sufficient condition for developing a learning organization.

A) True
B) False

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Setting a direction is the leadership activity that involves developing a strategic vision of what the organization could become.

A) True
B) False

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In the integrity-based approach to ethics management,the objective is to


A) conform with externally imposed standards.
B) prevent criminal misconduct.
C) enable responsible conduct.
D) reduce discretion, training, controls, audits, and penalties.

E) B) and C)
F) All of the above

Correct Answer

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Barriers associated with a managerial tendency to look at issues from a biased or limited perspective are known as


A) systemic barriers.
B) behavioral barriers.
C) political barriers.
D) barriers to exit.

E) B) and D)
F) A) and B)

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Coercive power is the power exercised by use of fear of punishment for errors of either omission or commission by employees.

A) True
B) False

Correct Answer

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When faced with barriers to change,leaders can create a good climate for advancing the aims of the organization and making progress towards its goals by building ______________ and _____________.


A) a learning organization; an ethical organization
B) a following organization; an ethical organization
C) a learning organization; an efficient organization
D) an efficient organization; a learning organization

E) A) and B)
F) A) and C)

Correct Answer

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Ethics is a question of personal scruples,a confidential matter between employees and their consciences and therefore for a leader it is acceptable to assume the company should not bear any responsibility for individual misdeeds.

A) True
B) False

Correct Answer

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According to research,effective leaders at all levels of organizations have high levels of Emotional Intelligence (EI) .CEOs with high EI excel in all of the following except


A) managing relationships.
B) influencing people.
C) forging alliances inside and outside the firm.
D) ability to discourage outside stakeholders.

E) A) and C)
F) A) and D)

Correct Answer

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To successfully empower employees to achieve organizational goals,leaders must perform the tasks of resource allocation and power brokering.

A) True
B) False

Correct Answer

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Proactive measures to prevent organizational ethics problems do not include


A) instituting a reward system which considers outcomes as its primary criterion.
B) using leaders as role models of ethical behavior.
C) issuing statements describing organization commitment to certain standards of behavior.
D) using organization information systems as a control system.

E) C) and D)
F) A) and C)

Correct Answer

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According to the CEO of Hanover Insurance,learning organizations require that everyone feels and supports a compelling purpose.What is the most difficult aspect of creating this learning organization?


A) Communicating an image of the future that draws people in and speaks to them
B) Putting systems in place for training
C) Find the resources for the necessary educational training
D) Getting the shareholders to agree with the CEO

E) B) and C)
F) A) and D)

Correct Answer

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According to Michael Williams,director of Entrepreneurship Activities and the Business and Entrepreneurship Clinic at the University of Wisconsin-Madison School of Business,effective leaders ____________ themselves with exceptional people and are trusted and fantastic ____________.


A) surround; communicators
B) enable; entertainers
C) carry; motivators
D) excite; enablers

E) None of the above
F) All of the above

Correct Answer

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According to the Gresham law of planning,operational decisions do not drive out the time necessary for strategic thinking and reflection.

A) True
B) False

Correct Answer

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An ethical organization is characterized by its concept of ethical values and integrity that is used to unify the organization across different functions,lines of business,and employee groups.

A) True
B) False

Correct Answer

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Successful leaders are driven by a deeply embedded desire to achieve for the sake of achievement.

A) True
B) False

Correct Answer

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All of the following are components of emotional intelligence (EI) except


A) self-awareness.
B) self-regulation.
C) self-promotion.
D) empathy.

E) A) and C)
F) A) and D)

Correct Answer

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