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Rules and regulations are examples of ______________ and _____________.


A) controls; behaviors
B) controls; norms
C) boundaries; behaviors
D) boundaries; constraints

E) A) and D)
F) None of the above

Correct Answer

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For businesses facing complex and turbulent business environments,which of the following is true?


A) Goals and objectives that are uncertain prevent opportunism.
B) Traditional strategic controls are usually inappropriate.
C) Complacency about predetermined milestones can prevent adaptability.
D) Detailed plans are needed to maintain order.

E) A) and B)
F) A) and C)

Correct Answer

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The traditional approach to strategic control is interactive,while the contemporary approach to strategic control is sequential.

A) True
B) False

Correct Answer

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The corporate governance premium is smaller for firms in countries with sound corporate governance practices compared to countries with weaker corporate governance standards.

A) True
B) False

Correct Answer

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Continuous monitoring,in the contemporary approach,is beneficial because


A) it reduces time lags.
B) it increases the time it takes to detect changes in the competitive environment.
C) organizational flexibility is reduced.
D) organization response time is increased.

E) B) and C)
F) A) and B)

Correct Answer

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Continuous monitoring enhances the ability of the organization to respond with speed and flexibility.

A) True
B) False

Correct Answer

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Agency theory is concerned with resolving two problems that can occur in agency relationships.Which of the following is not one of those problems?


A) Goals conflict between principals and agents.
B) Verification of actual agency activity is expensive and difficult to obtain.
C) Principals and agents have differing attitudes toward risk.
D) Stockholders and management align with external stakeholders.

E) A) and B)
F) B) and D)

Correct Answer

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In contemporary control systems,data and information generated are best interpreted and discussed in online forums,in order to have traceability of the discussion.

A) True
B) False

Correct Answer

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Rewards systems that reinforce the core values of the organization and contribute to organizational cohesiveness are the least effective type.

A) True
B) False

Correct Answer

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Which of the following statements about action plans is true?


A) Action plans should permit a degree of autonomy to managers and not be constrained by budgets.
B) Action plans must be specific so that managers will have a clear understanding of the resource requirements necessary to implement the plan.
C) Action plans should not be constrained by a time frame in order to allow for modification.
D) Management accountability often erodes their motivation to implement the plan on a timely basis.

E) None of the above
F) B) and C)

Correct Answer

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In emerging economies and continental Europe,firms often can be characterized by all of the following except


A) concentrated ownership.
B) low family ownership and control.
C) business group structures.
D) weak legal protection for minority shareholders.

E) C) and D)
F) None of the above

Correct Answer

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For a reward system to be effective,it must be perceived as fair and equitable.

A) True
B) False

Correct Answer

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The failure of many auditing firms to raise red flags about accounting irregularities in companies such as Enron and WorldCom is generally attributed to all of the following factors except the


A) desire to get future auditing contracts from the company.
B) desire to get consulting work from the company because most audit firms also do consulting work.
C) fact that auditors are appointed by the firm.
D) failure of U.S. audit firms to hire technically qualified professionals.

E) B) and C)
F) B) and D)

Correct Answer

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When subcultures emerge that have shared values opposite from the dominant culture of an organization


A) organizational cohesiveness increases.
B) information is shared rather than hoarded.
C) individuals begin working at cross purposes.
D) individuals gain insights into overarching goals and objectives.

E) All of the above
F) C) and D)

Correct Answer

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The organizational reward system is typically a weak method for motivating employees.

A) True
B) False

Correct Answer

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Rule-based controls are appropriate in organizations,where most of the employees are unskilled.

A) True
B) False

Correct Answer

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Once a strong and healthy organizational culture has been established,it becomes self-sustaining.

A) True
B) False

Correct Answer

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According to a 2012 article published in The Economist,managerial actions to improve company control systems do not need to consider employee perceived reception of these actions.

A) True
B) False

Correct Answer

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Strategic control systems,both informational and behavioral,are used to correct the performance and ultimate strategy of a firm.

A) True
B) False

Correct Answer

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Informational controls involve the balance and alignment of the culture,rewards,and boundaries of a firm.

A) True
B) False

Correct Answer

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