Question 1

Effective collaboration requires overcoming four barriers: the not-invented-here barrier,the hoarding barrier,the search barrier,and the place-setter barrier.

Accepted Answer

A) True 
 B)False

Question 2

The management of intellectual property (IP)involves,besides patents,contracts with confidentiality and non-compete clauses,copyrights,and the development of trademarks.

Accepted Answer

A) True 
 B)False

Question 3

Companies have found that referrals from their own employees are generally an effective approach to recruiting top talent.

Accepted Answer

A) True 
 B)False

Question 4

Today,the loyalty of a knowledge worker to his or her employing firm has __________ compared to his or her loyalty to his or her profession and colleagues.

Accepted Answer

A)   increased
B)   remained the same
C)   decreased
D)   no correlation whenE) C) and D)
F) B) and D)

Question 5

Tacit knowledge

Accepted Answer

A)   is the same as explicit knowledge.
B)   can be accessed only with the consent of the employees.
C)   is found mostly at the lower levels of the organization.
D)   can be codified but not reproduced.E) B) and C)
F) A) and D)

Question 6

Developing and protecting social capital requires independence,in which individuals must spend most of their time working individually.

Accepted Answer

A) True 
 B)False

Question 7

Deliberate actions to reduce email output consist of forwarding all messages,but limiting the number of recipients.

Accepted Answer

A) True 
 B)False

Question 8

Sharing knowledge and information throughout the organization can be a means of

Accepted Answer

A)   conserving products and services.
B)   continuing with outdated products.
C)   conserving resources.
D)   overusing email.E) A) and D)
F) B) and C)

Question 9

The makeup of goods and services in the Gross Domestic Products of developed countries has changed over the last decade.More than 50 percent of the value of GDP of developed countries is based on

Accepted Answer

A)   clothing and apparel.
B)   capital accumulation.
C)   knowledge.
D)   financial management.E) A) and D)
F) B) and D)

Question 10

Which of the following is not an example of an IP-related litigation?

Accepted Answer

A)   Apple and HTC sue each other based on patent infringement.
B)   Apple sues smartphone makers running Android, the Google mobile operating system.
C)   China is sued by U.S. manufacturers of video games.
D)   The United States sues to get access to physical plant assets in China.E) B) and D)
F) A) and B)

Question 11

Two software engineers working together on a computer code share their _______ knowledge in order to create new knowledge.

Accepted Answer

A)   explicit
B)   theoretical
C)   tacit
D)   easily reproducedE) None of the above
F) A) and B)

Question 12

Explicit knowledge is generally known to everyone in the firm and is not a critical concern of management.

Accepted Answer

A) True 
 B)False

Question 13

The most effective method of improving retention of top talent at a firm is to intensify its hiring efforts.

Accepted Answer

A) True 
 B)False

Question 14

Technology can be used successfully to leverage human capital and knowledge within organizations as well as with customers and suppliers beyond their boundaries.

Accepted Answer

A) True 
 B)False

Question 15

According to the text,intellectual capital is the difference between the market value and the book value of a firm.Intellectual capital can be increased by

Accepted Answer

A)   increasing retention of below average workers.
B)   attracting and retaining knowledgeable workers.
C)   decreasing labor costs.
D)   increasing the turnover of employees.E) C) and D)
F) All of the above

Question 16

As the competitive environment changes,strategic management must focus on different aspects of the organization.Recently,strategic management has moved from focusing on tangible resources to

Accepted Answer

A)   fixed capital.
B)   working capital.
C)   investment capital.
D)   intangible resources.E) All of the above
F) A) and B)

Question 17

With the _________ lever,the emphasis is on getting the right people to collaborate on the right projects.

Accepted Answer

A)   network
B)   unification
C)   social
D)   peopleE) B) and C)
F) A) and B)

Question 18

The use of sophisticated information sharing platforms has increased in recent years in many organizations.This has helped to

Accepted Answer

A)   facilitate internal and external collaboration.
B)   keep employees satisfied with social networks.
C)   override the need for email.
D)   increase paperwork.E) A) and C)
F) A) and B)

Question 19

When an organization tries to improve cycle times in a manufacturing process,it finds far more value in problem solving shaped by the diverse experiences,perspectives,and learning of a tightly knit team (shared through knowledge flows)than in a training manual (knowledge stocks)alone.

Accepted Answer

A) True 
 B)False

Question 20

Social network analysis is helpful because the configuration of the group member social ties within and outside the group affects the extent to which members connect to individuals who do all of the following except

Accepted Answer

A)   convey needed resources.
B)   have the opportunity to exchange information and support.
C)   ensure that everyone has the same perspective on strategic and operational issues.
D)   have the motivation to treat each other in positive ways.E) B) and C)
F) A) and D)

Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Companies have found that referrals from their own employees are generally an effective approach to recruiting top talent.

Correct AnswerverifiedShow Answer

Which of the following is not an example of an IP-related litigation?

Correct AnswerverifiedShow Answer

When an organization tries to improve cycle times in a manufacturing process,it finds far more value in problem solving shaped by the diverse experiences,perspectives,and learning of a tightly knit team (shared through knowledge flows)than in a training manual (knowledge stocks)alone.

Correct AnswerverifiedShow Answer

Two software engineers working together on a computer code share their _______ knowledge in order to create new knowledge.

Correct AnswerverifiedShow Answer

Technology can be used successfully to leverage human capital and knowledge within organizations as well as with customers and suppliers beyond their boundaries.

Correct AnswerverifiedShow Answer

According to the text,intellectual capital is the difference between the market value and the book value of a firm.Intellectual capital can be increased by

Correct AnswerverifiedShow Answer

With the _________ lever,the emphasis is on getting the right people to collaborate on the right projects.

Correct AnswerverifiedShow Answer

Developing and protecting social capital requires independence,in which individuals must spend most of their time working individually.

Correct AnswerverifiedShow Answer

The makeup of goods and services in the Gross Domestic Products of developed countries has changed over the last decade.More than 50 percent of the value of GDP of developed countries is based on

Correct AnswerverifiedShow Answer

Social network analysis is helpful because the configuration of the group member social ties within and outside the group affects the extent to which members connect to individuals who do all of the following except

Correct AnswerverifiedShow Answer

The use of sophisticated information sharing platforms has increased in recent years in many organizations.This has helped to

Correct AnswerverifiedShow Answer

The most effective method of improving retention of top talent at a firm is to intensify its hiring efforts.

Correct AnswerverifiedShow Answer

Effective collaboration requires overcoming four barriers: the not-invented-here barrier,the hoarding barrier,the search barrier,and the place-setter barrier.

Correct AnswerverifiedShow Answer

Tacit knowledge

Correct AnswerverifiedShow Answer

The management of intellectual property (IP)involves,besides patents,contracts with confidentiality and non-compete clauses,copyrights,and the development of trademarks.

Correct AnswerverifiedShow Answer

Sharing knowledge and information throughout the organization can be a means of

Correct AnswerverifiedShow Answer

Deliberate actions to reduce email output consist of forwarding all messages,but limiting the number of recipients.

Correct AnswerverifiedShow Answer

Explicit knowledge is generally known to everyone in the firm and is not a critical concern of management.

Correct AnswerverifiedShow Answer

Today,the loyalty of a knowledge worker to his or her employing firm has __________ compared to his or her loyalty to his or her profession and colleagues.

Correct AnswerverifiedShow Answer

As the competitive environment changes,strategic management must focus on different aspects of the organization.Recently,strategic management has moved from focusing on tangible resources to

Correct AnswerverifiedShow Answer

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