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The type of influence a person exercises because of the job he or she holds is:


A) Reward power
B) Personal power
C) Political power
D) Referent power
E) Position power

F) A) and B)
G) A) and C)

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Pay-for-performance plans are a form of reward power.

A) True
B) False

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Getting others to support your efforts to persuade someone to do something is called consultation.

A) True
B) False

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False

Which of the following is the lowest level of empowerment?


A) Power sharing
B) Influence sharing
C) Power distribution
D) Influence distribution
E) Domination

F) C) and D)
G) A) and B)

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Getting others to support your efforts to persuade someone is called:


A) Ingratiation
B) Consultation
C) Exchange
D) Coalition tactics
E) Legitimating tactics

F) A) and E)
G) B) and D)

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_________ power tend to produce commitment.


A) Positive legitimate, expert, and referent
B) Negative legitimate, expert, and referent
C) Negative legitimate, coercive, and reward
D) Negative legitimate, reward, and expert
E) Positive legitimate, expert, and reward

F) A) and D)
G) B) and D)

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What does an individual's source of "politicalness" stem from? What should be an individual's degree of "politicalness"?

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At the individual level, self-interests ...

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Getting others to participate in planning, making decisions, and changes is known as using:


A) Ingratiation
B) Consultation
C) Exchange
D) Coalition tactics
E) Legitimating tactics

F) B) and D)
G) A) and C)

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What are the three levels of political action? Describe each.

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The three levels are individual, coaliti...

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What is empowerment? Distinguish between structural empowerment and psychological empowerment.

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Empowerment is defined as efforts to enh...

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The three levels of political action are the worker, the organization, and the environment.

A) True
B) False

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Therese is a charismatic person who is often able to get other employees to work late on special projects by being very friendly and fun to be around. She is exercising her ______ power.


A) Reward
B) Coercion
C) Referent
D) Legitimate
E) Expert

F) C) and D)
G) D) and E)

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You are a management consultant. During a training session you are conducting, a manager from XYZ Energy Corporation asks you to summarize the best research evidence on the impact of the five bases of power on job performance, job satisfaction, and turnover. Which of these would be a correct response?


A) Reward power had stronger positive impact than referent power.
B) Legitimate power had stronger positive impact than expert power.
C) Referent power had a weaker positive impact than legitimate power.
D) Expert and referent power had a generally positive impact.
E) Coercive power had a positive impact on performance and a negative impact on satisfaction.

F) C) and D)
G) None of the above

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D

In power sharing, the manager adopts the _____ style.


A) Domination
B) Consultation
C) Participation
D) Delegation
E) Laissez-faire

F) B) and D)
G) A) and C)

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Any attempt to control or manipulate the images related to a person, organization, or idea is called:


A) Political tactics
B) Impression management
C) Influence management
D) Coalition building
E) Consultation

F) A) and B)
G) A) and E)

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Reward, coercive, and negative legitimate power tend to produce compliance, and sometimes resistance.

A) True
B) False

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True

The ability to marshal resources to get things done is known as:


A) Politics
B) Power
C) Networking
D) Coalition-building
E) Empowerment

F) C) and D)
G) B) and D)

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Professor Smith promises Professor Davis that he will buy him dinner if Professor Davis covers class for him one day while Professor Smith is presenting a paper at a conference. Professor Davis agrees, although he is merely going to hand out an assignment to students and be available for questions if they have any. Professor Smith is using his _____ power and Professor Davis is _______.


A) Reward; committed
B) Reward; complying
C) Referent; committed
D) Referent; complying
E) Expert; complying

F) C) and E)
G) C) and D)

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Personal power is composed of sources of influence that you possess independent of your position or job.

A) True
B) False

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Rational persuasion, consultation, collaboration, and inspirational appeals are most effective at building commitment.

A) True
B) False

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