Question 1

The need to manage emotions to complete job duties successfully is called:

Accepted Answer

A)  emotional labor.
B)  pleasantness.
C)  emotional contagion.
D)  mood swings.
E)  structured labor.F) D) and E)
G) C) and E)

Question 2

How can the data collected through the JDI be used by a company?

Accepted Answer

Once JDI data have been collected,it can...

Question 3

Some employees do not want frequent promotions because promotions bring more responsibility and increased work hours.

Accepted Answer

A) True 
 B)False

Question 4

A challenging assignment given to a knowledgeable person would trigger intense positive moods.

Accepted Answer

A) True 
 B)False

Question 5

Value-percept theory suggests that people evaluate job satisfaction according to specific "facets" of the job.

Accepted Answer

A) True 
 B)False

Question 6

Which facet of job satisfaction bring(s) more responsibility and increased work hours?

Accepted Answer

A)  Promotion
B)  Compensation
C)  Environmental factors
D)  Competition
E)  Change in leadershipF) All of the above
G) B) and D)

Question 7

The JDI assesses all the following satisfaction facets EXCEPT:

Accepted Answer

A)  altruism.
B)  pay.
C)  promotion.
D)  supervisor.
E)  coworker.F) A) and E)
G) C) and D)

Question 8

Research shows that job satisfaction is one of the strongest predictors of life satisfaction.

Accepted Answer

A) True 
 B)False

Question 9

Job satisfaction has _____ correlation with affective commitment.

Accepted Answer

A)  moderate weak
B)  strong
C)  moderate
D)  weak positive
E)  weak negativeF) None of the above
G) A) and E)

Question 10

Which of the following is a specific value related to the work itself?

Accepted Answer

A)  High salary
B)  Good supervisory relations
C)  Intellectual stimulation
D)  Enjoyable coworkers
E)  Power over othersF) C) and D)
G) All of the above

Question 11

According to the job characteristics theory,if employees lack _____,more variety and autonomy should not increase their satisfaction very much.

Accepted Answer

A)  the need for power
B)  altruism
C)  agreeableness
D)  growth need strength
E)  creativityF) C) and D)
G) All of the above

Question 12

Carrie owns an event management firm.She believes that employees who carefully follow instructions and a well-written manual of procedures tend to have maximum productivity.She closely oversees the work of her employees,and controls the timing,scheduling,and sequencing of work activities.She discourages any deviation from standard practices.How will this impact the job satisfaction of employees working in Carrie's firm? Do you agree with her views?

Accepted Answer

Job characteristics theory argues that f...

Question 13

What type of mood is grouchy?

Accepted Answer

A)  Engaged
B)  Pleasant
C)  Deactivated
D)  Unpleasant
E)  IntenseF) A) and C)
G) None of the above

Question 14

Which of the following statements is NOT true about life satisfaction?

Accepted Answer

A)  Job satisfaction is strongly related to life satisfaction.
B)  It is the degree to which employees feel a sense of happiness with their lives.
C)  Research shows that job satisfaction is one of the strongest predictors of life satisfaction.
D)  Increases in salary have a stronger impact on life satisfaction than do increases in job satisfaction.
E)  If we want to feel better about our days,we need to find a way to be more satisfied with our jobs.F) A) and D)
G) A) and C)

Question 15

Define moods.Briefly summarize the different moods in which people sometimes find themselves.

Accepted Answer

Moods are states of feeling that are oft...

Question 16

_____ is a positive emotional state resulting from the appraisal of one's job or job experiences.

Accepted Answer

A)  Job development
B)  Organizational endurance
C)  Organizational performance
D)  Job satisfaction
E)  Organizational growthF) C) and D)
G) A) and E)

Question 17

Mike is a child psychologist who is passionate about helping children through difficult situations.He also volunteers at a free clinic during the weekend.Which of the following work value categories would be important for him?

Accepted Answer

A)  Status
B)  Environment
C)  Pay
D)  Altruism
E)  SupervisionF) All of the above
G) C) and E)

Question 18

According to research,of the five facets of value-percept theory which two facets have moderately strong influences on overall job satisfaction?

Accepted Answer

A)  Pay satisfaction and promotion satisfaction
B)  Promotion satisfaction and coworker satisfaction
C)  Supervision satisfaction and altruism
D)  Coworker satisfaction and supervision satisfaction
E)  Satisfaction with the work itself and promotion satisfactionF) B) and E)
G) A) and B)

Question 19

According to the job characteristics theory,which of the following responsibilities CANNOT be described as part of an autonomous job?

Accepted Answer

A)  Having flexible work timings
B)  Having the freedom to schedule your work
C)  Using your own methods and procedures
D)  Following the instruction manual word by word
E)  Devising new shortcuts to finish work fasterF) A) and B)
G) A) and C)

Question 20

_____ is/are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.

Accepted Answer

A)  Attitude survey
B)  Interviews
C)  Focus groups
D)  Questionnaires
E)  DiscussionsF) C) and D)
G) B) and C)

Exam 4: Job Satisfaction

How can the data collected through the JDI be used by a company?

Correct Answer
verified
Once JDI data have been collected,it can...
View Answer

What type of mood is grouchy?

Correct Answer
verified

Job satisfaction has _____ correlation with affective commitment.

Correct Answer
verified

According to the job characteristics theory,which of the following responsibilities CANNOT be described as part of an autonomous job?

Correct Answer
verified

Which of the following is a specific value related to the work itself?

Correct Answer
verified

Correct Answer
verified
Job characteristics theory argues that f...
View Answer

The need to manage emotions to complete job duties successfully is called:

Correct Answer
verified

Define moods.Briefly summarize the different moods in which people sometimes find themselves.

Correct Answer
verified
Moods are states of feeling that are oft...
View Answer

Some employees do not want frequent promotions because promotions bring more responsibility and increased work hours.

Correct Answer
verified

Which facet of job satisfaction bring(s) more responsibility and increased work hours?

Correct Answer
verified

The JDI assesses all the following satisfaction facets EXCEPT:

Correct Answer
verified

Mike is a child psychologist who is passionate about helping children through difficult situations.He also volunteers at a free clinic during the weekend.Which of the following work value categories would be important for him?

Correct Answer
verified

Value-percept theory suggests that people evaluate job satisfaction according to specific "facets" of the job.

Correct Answer
verified

Research shows that job satisfaction is one of the strongest predictors of life satisfaction.

Correct Answer
verified

_____ is/are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.

Correct Answer
verified

A challenging assignment given to a knowledgeable person would trigger intense positive moods.

Correct Answer
verified

Which of the following statements is NOT true about life satisfaction?

Correct Answer
verified

_____ is a positive emotional state resulting from the appraisal of one's job or job experiences.

Correct Answer
verified

According to research,of the five facets of value-percept theory which two facets have moderately strong influences on overall job satisfaction?

Correct Answer
verified

According to the job characteristics theory,if employees lack _____,more variety and autonomy should not increase their satisfaction very much.

Correct Answer
verified

Exam 4: Job Satisfaction

How can the data collected through the JDI be used by a company?

Correct AnswerverifiedOnce JDI data have been collected,it can...View AnswerShow Answer

What type of mood is grouchy?

Correct AnswerverifiedShow Answer

Job satisfaction has _____ correlation with affective commitment.

Correct AnswerverifiedShow Answer

According to the job characteristics theory,which of the following responsibilities CANNOT be described as part of an autonomous job?

Correct AnswerverifiedShow Answer

Which of the following is a specific value related to the work itself?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedJob characteristics theory argues that f...View AnswerShow Answer

The need to manage emotions to complete job duties successfully is called:

Correct AnswerverifiedShow Answer

Define moods.Briefly summarize the different moods in which people sometimes find themselves.

Correct AnswerverifiedMoods are states of feeling that are oft...View AnswerShow Answer

Some employees do not want frequent promotions because promotions bring more responsibility and increased work hours.

Correct AnswerverifiedShow Answer

Which facet of job satisfaction bring(s) more responsibility and increased work hours?

Correct AnswerverifiedShow Answer

The JDI assesses all the following satisfaction facets EXCEPT:

Correct AnswerverifiedShow Answer

Mike is a child psychologist who is passionate about helping children through difficult situations.He also volunteers at a free clinic during the weekend.Which of the following work value categories would be important for him?

Correct AnswerverifiedShow Answer

Value-percept theory suggests that people evaluate job satisfaction according to specific "facets" of the job.

Correct AnswerverifiedShow Answer

Research shows that job satisfaction is one of the strongest predictors of life satisfaction.

Correct AnswerverifiedShow Answer

_____ is/are usually the most accurate and most effective in assessing the job satisfaction of rank-and-file employees.

Correct AnswerverifiedShow Answer

A challenging assignment given to a knowledgeable person would trigger intense positive moods.

Correct AnswerverifiedShow Answer

Which of the following statements is NOT true about life satisfaction?

Correct AnswerverifiedShow Answer

_____ is a positive emotional state resulting from the appraisal of one's job or job experiences.

Correct AnswerverifiedShow Answer

According to research,of the five facets of value-percept theory which two facets have moderately strong influences on overall job satisfaction?

Correct AnswerverifiedShow Answer

According to the job characteristics theory,if employees lack _____,more variety and autonomy should not increase their satisfaction very much.

Correct AnswerverifiedShow Answer

Correct Answer
verified
Once JDI data have been collected,it can...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Job characteristics theory argues that f...
View Answer

Correct Answer
verified

Correct Answer
verified
Moods are states of feeling that are oft...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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