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Which of the following statements about inquiry tests is most accurate?


A) In inquiry tests, a question such as, "What ads do you remember seeing yesterday?" is asked of respondents without any other prompting to determine whether they saw or heard advertising messages.
B) In inquiry tests, additional product information, product samples, or premiums are offered to an ad's readers or viewers, and ads generating the most requests are presumed to be the most effective.
C) Inquiry tests involve studies such as controlled experiments and consumer purchase tests.
D) In an inquiry test, respondents are asked questions to measure changes in their attitudes after an advertising campaign, such as whether they had a more favorable attitude toward the product advertised.
E) In an inquiry test, respondents are first shown an ad and then asked whether their previous exposure to it was through reading, viewing, or listening.

F) B) and C)
G) C) and E)

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A Taste of Greece,a restaurant chain that is known for its Extra Juicy Gyro sandwich,wants to encourage repeat purchases and create long-term customers.Which sales promotion should it employ?


A) a loyalty program that allows buyers to earn free food after making 10 purchases
B) a two-for-the-price-of-one deal that is only offered on New Year's Eve
C) a coupon for a free soft drink with a gyro purchase
D) a game with food prizes
E) free Extra Juicy Gyro samples at local fairs and concerts

F) A) and D)
G) A) and B)

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A competitive (or persuasive) ad


A) reinforces previous knowledge of a product.
B) assures current users they made the right choice.
C) promotes a specific brand's features and benefits.
D) tells people what a product is, what it can do, and where it can be found.
E) shows one brand's strengths relative to those of competitors.

F) A) and E)
G) A) and D)

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Sales promotion expenditures account for __________ percent of all promotional spending.


A) 5
B) 12
C) 18
D) 24
E) 33

F) B) and C)
G) C) and D)

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The Beef Council promotes a series of ads in which the tagline is "Beef-it's what's for dinner." The purpose of these ads is to encourage the audience to eat more beef.This type of ad is


A) a reminder institutional ad.
B) a pioneering institutional ad.
C) a product institutional ad.
D) a competitive institutional ad.
E) an advocacy ad.

F) A) and C)
G) All of the above

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A political ad that incorporates a fear appeal would most likely be expressed as


A) religious repercussions after death.
B) disenfranchisement from mainstream society.
C) a lack of patriotic responsibility.
D) a lack of self-respect or self-worth.
E) warnings against the rise of extreme or dangerous ideologies.

F) A) and E)
G) A) and B)

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A hardware store owner placed an advertisement for Sylvania LED bulbs in the local newspaper.Sylvania provided the storeowner with several high-quality,camera-ready sample advertisements.In addition to supplying the advertising formats,Sylvania also paid 50 percent of the cost to place the ad in the paper.Sylvania was using __________ to promote its products.


A) strategic channel partnership
B) cooperative advertising
C) retail publicity
D) reseller consumer promotion
E) manufacturer incentive advertising

F) A) and B)
G) C) and D)

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Product advertisements focus on selling


A) publicity.
B) an emotion or a feeling.
C) a sense of well-being.
D) goodwill.
E) a product or service.

F) C) and D)
G) A) and D)

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Much of Google's success is based on the 10 guidelines of its corporate philosophy.Guideline 7 states,"There's always more __________ out there."


A) information
B) competition
C) opportunity
D) money to be made
E) customers to serve

F) A) and D)
G) A) and E)

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To help advertisers place ads based on their search-engine results,Google developed an online tool called


A) AdPage.
B) AdLeaf.
C) AdTag.
D) AdWords.
E) AdRank.

F) A) and E)
G) A) and B)

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Which of the following is not an aspect of identifying the target audience for an advertisement?


A) The scheduling of the advertising can depend on the target audience.
B) The Federal Communications Commission (FCC) suggests that advertising program decisions be based on market research about the target audience.
C) The placement of the advertising depends on the target audience.
D) The size of the advertising budget should dictate the target audience.
E) Understanding the lifestyles, attitudes, and demographics of the target market is essential.

F) B) and D)
G) D) and E)

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Continuous scheduling would most likely be used for advertising


A) fishing rods.
B) bathing suits.
C) gardening supplies.
D) bathroom cleaning supplies.
E) children's toys.

F) B) and D)
G) A) and B)

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Consumer-oriented sales promotions are


A) sales tools like coupons and premiums used to support a company's advertising and personal selling directed to ultimate consumers.
B) promotions where charitable contributions of a firm are tied directly to the customer revenues produced through the promotion of one of its products.
C) methods used to get a nonpersonal, indirectly paid presentation of a company or its products.
D) advertisements that show actual consumers using the product.
E) sales promotions that supplement advertising and personal selling but are directed to wholesalers, retailers, or distributors.

F) B) and C)
G) A) and C)

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All of the following statements regarding the training of distributors' sales forces are true except which?


A) A manufacturer's success often depends on the ability of its resellers' sales forces to represent its products.
B) Manufacturers develop incentive and recognition programs to motivate a reseller's salespeople to sell their products.
C) Intermediaries can perform customer contact and selling functions for the producers they represent.
D) Both retailers and wholesalers employ and manage their own sales personnel.
E) Resellers' sales forces are often the most sophisticated and knowledgeable about a manufacturer's products.

F) None of the above
G) B) and C)

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For marketers,the primary objective of coupons is to


A) increase foot traffic in supermarkets.
B) encourage repeat purchases.
C) encourage trial.
D) retaliate against competitor's actions.
E) minimize brand-switching.

F) A) and B)
G) B) and D)

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__________ advertising is often used to support the public relations plan or counter adverse publicity.


A) Institutional
B) Reminder
C) Competitive
D) Pioneering
E) Objective

F) B) and C)
G) A) and B)

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Much of Google's success is based on the 10 guidelines of its corporate philosophy.Guideline 10 states,"__________ just isn't good enough."


A) Second
B) Satisfying customers
C) Making money
D) Beating Apple
E) Great

F) A) and D)
G) B) and C)

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Much of Google's success is based on the 10 guidelines of its corporate philosophy.Guideline 2 states,"It's best to do __________ really,really well."


A) one thing
B) everything
C) whatever you love
D) what you are afraid of
E) your job

F) B) and E)
G) C) and E)

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The company's own advertising staff,which may provide full services or a limited range of services,is referred to as


A) an intra-firm agency.
B) an in-house agency.
C) a full-service agency.
D) a limited-service agency.
E) a promotion department.

F) C) and D)
G) A) and B)

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One disadvantage of using the Internet as an advertising medium is


A) as a relatively new medium, it has attracted limited use.
B) it is difficult to translate messages that can be used in social media networks such as Facebook and Twitter.
C) the effectiveness of online advertising is still uncertain.
D) it often creates more traffic than a firm can actually handle.
E) pay-per-click search ads on Google are expensive and ineffective.

F) A) and D)
G) B) and D)

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