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In terms of the global marketplace there are three primary types of companies: international firms, __________ firms, and transnational firms.


A) large-scale
B) conglomerate
C) intercontinental
D) cosmopolitan
E) multinational

F) A) and B)
G) A) and C)

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Which of the following statements about the World Trade Organization (WTO) is most accurate?


A) The WTO is a permanent institution that sets rules governing trade between its members.
B) The WTO sets rules governing trade between its members and the remainder of the world.
C) The 153 member countries of the WTO account for approximately 55% of world trade.
D) The WTO uses panels of trade experts who can issue non-binding recommendations.
E) The WTO was formed by the United Nations.

F) A) and B)
G) A) and C)

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A restriction placed on the amount of a product allowed to enter or leave a country is referred to as a


A) quota.
B) tariff.
C) GATT tax.
D) restrictive tax.
E) foreign excise tax.

F) D) and E)
G) B) and D)

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FIGURE 7-8 FIGURE 7-8   -According to Figure 7-8 above, cell  E  refers to which type of product and promotion strategy? A) product extension strategy B) product adaptation strategy C) dual adaptation strategy D) product invention strategy E) communication adaptation strategy -According to Figure 7-8 above, cell "E" refers to which type of product and promotion strategy?


A) product extension strategy
B) product adaptation strategy
C) dual adaptation strategy
D) product invention strategy
E) communication adaptation strategy

F) B) and C)
G) D) and E)

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FIGURE 7-4 FIGURE 7-4   -The Eiffel Tower in France and the Parthenon in Greece shown above in Figure 7-4, evoke strong feelings from consumers within these respective countries.As a result, marketers must be mindful in accessing the meaning of these __________ to consumers of a specific country. A) symbols B) secret codes C) back translations D) semantic symbolisms E) linguistic exchanges -The Eiffel Tower in France and the Parthenon in Greece shown above in Figure 7-4, evoke strong feelings from consumers within these respective countries.As a result, marketers must be mindful in accessing the meaning of these __________ to consumers of a specific country.


A) symbols
B) secret codes
C) back translations
D) semantic symbolisms
E) linguistic exchanges

F) B) and D)
G) A) and C)

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Fluctuations in __________ among the world's currencies have direct impact on the sales and profits made by global companies.


A) immigration
B) transportation
C) reciprocity
D) exchange rates
E) equity

F) A) and B)
G) B) and D)

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Based on a study of 6,500 teens in 26 countries, when asked what country had the most influence on their attitudes and purchase behavior, 54 percent of teens from the United States, 87 percent of those from Latin America, and 80 percent of the Europeans, and 80 percent of those from Asia named


A) the United States.
B) the United Kingdom.
C) Japan.
D) France.
E) Russia.

F) A) and D)
G) A) and E)

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Customs refer to


A) what is considered normal and expected about the way people do things in a specific country.
B) those actions or activities within a community that is unique or distinctly different from any other group.
C) actions or behaviors, which are repeated over time that carries a specific meaning only to a unique group, nationality, or ethnicity.
D) traditions amongst a group of people, a nation, or ethnicity that affects their purchase behaviors.
E) what would be considered unusual or unexpected, and even unacceptable, about the way people do things in a specific country.

F) A) and B)
G) A) and C)

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Which form of entry into a global market makes a firm vulnerable to harm to its name or reputation?


A) direct exporting
B) indirect exporting
C) licensing
D) contract manufacturing
E) joint ventures

F) A) and C)
G) All of the above

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In German, the word "Schuld" which means credit is the same as the German word for __________.


A) wealth
B) desire
C) fear
D) dreams
E) guilt

F) A) and D)
G) A) and C)

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A firm's profit potential and control over marketing activities increases as it moves from exporting to direct investment as a globe market-entry strategy.But so does the firm's


A) likelihood of long-term success.
B) financial commitment and risk.
C) vulnerability to political changes and doctrines.
D) need for a more educated workforce.
E) need for a larger workforce.

F) None of the above
G) A) and E)

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U.S citizens pay $5 billion more annually for shoes and Japanese citizens pay $6 billion more for rice than the actual cost of the products because


A) both countries have suffered major financial crises due to a severe trade imbalance.
B) both these countries have imposed tariffs on these goods to protect their domestic markets.
C) both countries have imposed limits on the quantity of these goods leaving the domestic market.
D) both products are considered essentials and as a result are more heavily taxed.
E) previously these products were purchased at a lower price from nations that currently are under governmental sanctions.

F) A) and B)
G) A) and C)

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U.S.appliance manufacturers find that different customs about shopping must be used to determine product design.For instance, people in Northern Europe shop only once a week, so they need bigger refrigerators than Southern Europeans who shop daily.Furthermore, Northern Europeans insist that freezers should be on the top just as loudly as Southern Europeans insist that freezers should be on the bottom.Other regions use their appliances differently and have other different product demands.Given this information, you should conclude U.S.appliance manufacturers would be more likely successful if they used a(n) __________ marketing strategy.


A) ethnocentric
B) multidomestic
C) transnational
D) polycentric
E) international

F) A) and D)
G) B) and C)

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Many changes influenced the opportunities for global sales of Breathe Right strips.These include increased availability of OTC products formerly available only by prescription, a global push toward self-care, spurred by increasing cost of medical care, extension of OTC products beyond the pharmacy and into grocery and other channels, and even


A) an increase in pollution resulting in a larger number of people suffering from allergies, who would benefit from the product.
B) a heightened interest in products considered to be "quick fixes."
C) a distrust of the formal medical community and a desire for self-healing alternatives.
D) an expansion of the pharmacist role from that of medical professional to selling and marketing OTC products.
E) a desire to avoid invasive procedures or medications.

F) All of the above
G) A) and E)

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Multidomestic marketing strategy refers to


A) the strategy used by firms that have as many different product variations, brand names, and advertising programs as countries in which they do business.
B) the strategy used by firms that use the same product variations, brand names, and advertising programs for every country in which they do business.
C) the strategy of transnational firms that employ the practice of standardizing marketing activities when there are cultural similarities and adapting them when cultures differ.
D) the strategy of seeking out already established firms in other nations and selling them the rights to manufacture and distribute the firm's products through host nation's established infrastructure.
E) the strategy currently used by most U.S.domestic firms that when entering a new international market to select products that require the least amount of product adaptation or consumer education.

F) None of the above
G) B) and C)

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The __________ arrangement between Ericsson, a Swedish telecommunications firm, and CGCT, a French switch maker, enabled them together to beat out AT&T for a $100 million French contract.


A) franchising
B) licensing
C) joint venture
D) direct investment
E) exporting

F) B) and D)
G) B) and C)

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FIGURE 7-8 FIGURE 7-8   -173 According to Figure 7-8 above, cell  C  refers to which type of product and promotion strategy? A) product extension strategy B) product adaptation strategy C) dual adaptation strategy D) product invention strategy E) communication adaptation strategy -173 According to Figure 7-8 above, cell "C" refers to which type of product and promotion strategy?


A) product extension strategy
B) product adaptation strategy
C) dual adaptation strategy
D) product invention strategy
E) communication adaptation strategy

F) None of the above
G) B) and E)

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Discuss this statement."A signal that the world's trading nations are committed to open markets-and will resist protectionism-would inject confidence and energy into our markets," says the U.S.Trade Representative.

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This statement indicates that the U.S.Tr...

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Global consumers refer to


A) consumer groups living in many countries or regions of the world that have similar needs or seek similar features and benefits from products or services.
B) customers within a nation who consider the entire globe their personal marketplace basing their purchases on product value.
C) all potential consumers for any and all products or services regardless of cultural, ethnic, or national origins.
D) consumer groups living in many countries or regions of the world that have similar needs but seek customized features and benefits, from products or services that reflect their individual cultures.
E) multinational organizations whose products incorporate raw materials, assembly, and distribution contributions from multiple nations before they go to market.

F) B) and E)
G) B) and C)

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Dell established its company primarily with direct telephone-and Internet-based sales.In terms of Dell's global expansion strategy, which of the following statements is most accurate?


A) Dell will sell its computers in "traveling" stores: custom-made trailers with solar energy panels that will allow them to reach remote marketplaces.
B) Dell will partner with each country's largest department stores and sell its computers in the small appliance department.
C) Dell will issue their own credit card through multi-national banks making it possible for customers who would not normally qualify for credit, to do so.
D) Dell will distribute its products through electronics retailers to reach more buyers quickly.
E) Dell will maintain the exact same strategies that brought them this far; they see no reason to "mess with success."

F) A) and B)
G) C) and D)

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