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Generation X is becoming


A) the least healthy generation since the 1950s.
B) the largest growing segment of business travelers.
C) less interested in investing in their future and more interested in spending their money.
D) less tolerant of those not in their own cohort group.
E) increasingly more interested in themselves than in others.

F) A) and B)
G) A) and E)

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FIGURE 3-5 FIGURE 3-5   -When a firm or business carries this logo (Figure 3-5 above)  it implies that A) the company's products comply with current safety standards as set by its particular industry. B) the company is under suspension until problems with its products or services have been litigated. C) it is a member of a voluntary alliance of companies whose goal is to help maintain fair practices. D) the firm has met the standards for qualification as a green marketing firm. E) the firm takes a proactive stance on diversity in the workplace. -When a firm or business carries this logo (Figure 3-5 above) it implies that


A) the company's products comply with current safety standards as set by its particular industry.
B) the company is under suspension until problems with its products or services have been litigated.
C) it is a member of a voluntary alliance of companies whose goal is to help maintain fair practices.
D) the firm has met the standards for qualification as a green marketing firm.
E) the firm takes a proactive stance on diversity in the workplace.

F) A) and E)
G) C) and D)

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Concern for health and fitness is one reason that 51 million people in the United States report that they are trying to control their weight.This concern is an example of


A) changing values.
B) changing population composition.
C) demographic change.
D) an increase in value consciousness.
E) changing ethnic composition.

F) A) and E)
G) A) and C)

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During the Christmas season, many catalog retailers offer buyers price reductions, coupons, two-for-one buying opportunities and/or free delivery.This is because these catalog retailers operate in a(n) __________ environment.


A) pure competition
B) cross-market competition
C) oligopoly
D) monopolistic competition
E) monopoly

F) D) and E)
G) B) and E)

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Which of the following is an example of advertising and promotion-related legislation?


A) the Robinson-Patman Act
B) the Consumer Product Safety Act
C) the Lanham Act
D) the FTC Act of 1914
E) the Fair Packaging and Labeling Act

F) B) and C)
G) A) and E)

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The Department of Labor monitors consumer expenditures through its annual Consumer Expenditure Survey.In 2007, consumers spent about 12 percent of their income on food, 34 percent on housing, and 4 percent on __________.


A) education
B) clothes
C) vacations
D) health care
E) transportation

F) A) and D)
G) D) and E)

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The purpose of the Robinson-Patman Act is to


A) provide incentives for interstate mergers.
B) encourage pure competition.
C) repeal the Sherman Antitrust Act.
D) outlaw price discrimination for purchasers of the same product.
E) protect inventors from having their intellectual property stolen.

F) B) and E)
G) A) and D)

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The two major purposes for any trademark statute are to


A) protect the investment of energy, time, and money that the owner of a trademark invested in the development of the product, and guarantee the owner of the trademark complete rights to his work for his lifetime.
B) protect the inventor's individual rights and provide the consumer with the best products possible.
C) protect the rights of the inventor both here and abroad.
D) protect the public so they will get the product it wants and asks for, and to protect the investment of energy, time, and money that the owner of a trademark, invested in the development of the product.
E) protect the public so they will get the product it wants and asks for, and protect the government so it will be able to collect its fair share of taxes from generated revenue.

F) D) and E)
G) All of the above

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Combinations of the marketing mix that reflect the unique attitudes, ancestry, communication preferences, and lifestyles of different races are referred to as


A) multi-attitudinal marketing programs.
B) multi-disciplinary marketing programs.
C) multicultural marketing programs.
D) multi-lifestyle marketing programs.
E) multi-lingual marketing programs.

F) A) and D)
G) A) and C)

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Today, the GPS revolution is making the entire marketplace __________ for consumers and marketers.


A) efficiency-based
B) market-based
C) time-based
D) location-based
E) boundary-free

F) D) and E)
G) C) and E)

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In marketing, the four basic forms of competition refer to


A) pure competition, limited competition, oligopoly, and monopoly.
B) dictatorship, monarchy, oligarchy, and democracy.
C) pure competition, cross-market competition, oligopoly, and pure monopoly.
D) pure competition, monopolistic competition, oligopoly, and pure monopoly.
E) technological competition, market competition, governmental competition, and environmental competition.

F) A) and B)
G) A) and C)

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A car collector, Mr.F.Hansen, who said his 1975 Chevrolet Corvette was certified as the last Corvette convertible to be produced, sued General Motors to stop it from manufacturing any more of the convertible sports cars.The suit also requested $1.5 million in damages.Hansen claimed he bought the car for its collector's value.It came with a letter from GM dated August 25, 1975, that said the car was "the last Corvette convertible that General Motors Corp.would ever manufacture." Hansen said the value of his car has been decreasing ever since GM resumed manufacturing Corvette convertibles in 1985.If the court ruled in favor of Mr.Hansen, what general type of regulation would such a ruling represent?


A) protecting companies from one another
B) protecting consumers from unfair trade practices
C) protecting the future interests of society from dangerous business practices
D) protecting consumers from one another
E) protecting businesses from unfair consumer practices

F) A) and B)
G) A) and C)

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It is predicted that the number of people in the U.S., over the age of 65, will __________ by 2030.


A) almost double
B) be significantly less than the growth of children under 16
C) increase at the same world-wide rate
D) decrease at the same world-wide rate
E) begin to decrease, relative to previous growth rates

F) C) and D)
G) C) and E)

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Which of the following laws has the purpose of encouraging competition?


A) Sherman Antitrust Act
B) Patent law
C) Copyright law
D) Meat Inspection Act
E) Digital Millennium Copyright Act (1998)

F) B) and C)
G) B) and E)

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There were four steps in the GPS revolution.First new technologies were developed and became readily available; second; regulatory changes were made allowing cell phone frequencies and former military technologies available for commercial use; third __________, and services; and finally consumers changed becoming "geo-enthusiasts."


A) demand exceeded production capabilities
B) competitive forces such as Garmin and TomTom, developed new products
C) profits exceeded costs resulting in GPS units became cash cows
D) GPS technology became a necessity rather than a luxury
E) production was shipped overseas greatly reducing production costs

F) B) and E)
G) C) and E)

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Explain the difference(s) between the Sherman Act, the Clayton Act, and the Robinson-Patman Act, all of which were enacted to protect competition.

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The Sherman Antitrust Act (1890) was the...

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FIGURE 3-6 FIGURE 3-6   -Using Figure 3-6 above, identify and explain the five environmental forces that affect an organization. -Using Figure 3-6 above, identify and explain the five environmental forces that affect an organization.

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Environmental trends typically...

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The demographic characteristics of the population and its values are referred to as


A) social forces.
B) economic forces.
C) psychographics.
D) aspects of cultural values.
E) subjective consumer data.

F) A) and B)
G) B) and C)

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For 18 months, Warner-Lambert Co.was required to include the following statement in all television advertisements for Listerine: "Listerine will not help prevent colds or sore throats or lessen their severity." This requirement was imposed by the FTC because previous advertising had caused consumers to believe Listerine was effective against colds.This is an example of the FTC action of


A) deceptive advertising.
B) unethical advertising.
C) follow-up advertising.
D) over-regulation in the industry.
E) corrective advertising.

F) C) and D)
G) A) and B)

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Generation Y refers to


A) the generation of children born between 1946 and 1964.
B) the generation of children born between WWI and WWII.
C) the 15% of the population born between 1965 and 1976, also called the baby bust.
D) the 72 million Americans born between 1977 and 1994, also called echo boom or boomlets.
E) the generation of children born at the millennium, also called the unknown generation.

F) A) and B)
G) C) and D)

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