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Cultures differ with respect to their values and beliefs.In negotiation,sacred values refer to:


A) the values prevalent in individualistic cultures
B) the customs and beliefs that change frequently
C) the beliefs that people regard to be so fundamental that they are not discussable or debatable
D) the values that can make your counterparty highly competitive

E) B) and C)
F) None of the above

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In some cases,intercultural negotiations may fail,not because negotiators stay anchored to their own cultural assumptions and styles,but rather because they try to adjust to their counterparty's cultural assumptions about negotiating,also known as __________.


A) an attribution error
B) the quality of communication experience
C) naïve realism
D) schematic overcompensation

E) A) and B)
F) A) and C)

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When football fans watch a game,they believe the other side commits more infractions on the field than does their own team.This favoritism can best be termed:


A) the affiliation bias
B) ethnocentrism
C) marginalization
D) fundamental attribution error

E) A) and B)
F) A) and C)

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A

Consider Exhibit 10-6.How is power distance related to individualism and collectivism?

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In Exhibit 10-6,coun...

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Which of the following best describes the differences between individualism and collectivism as cultural values in negotiation?


A) Individualists focus on relationships; collectivists focus on money
B) Individualists see themselves as autonomous entities; collectivists see themselves in relation to others
C) Individualists prefer to work in groups; collectivists prefer to work alone
D) Individualists are cooperative; collectivists are competitive

E) A) and C)
F) B) and C)

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Culture is defined as the personality of a group.A group who is concerned about how the results of their behaviors affect the other in-group members,share resources with in-group members,and feel interdependent with in-group members hold what type of cultural value?


A) Individualism
B) Egalitarianism
C) Collectivism
D) Dispositionalism

E) All of the above
F) A) and B)

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What are some key differences between individualistic and collectivistic cultural values? What are the implications for negotiation?

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People in individualistic cultures give ...

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With regard to resolving conflict in collectivistic cultures,what statement is most true?


A) Disputants see large distances between those in the upper part of the social structure and those in the lower part of that structure and prefer high status people to resolve disputes for low status people
B) Disputants prefer to use a random-device,such as a coin-toss,to resolve disputes
C) The disputants prefer to involve attorneys to make legal arguments on their behalf
D) Disputants see each other as equals and openly and directly address each other in order to resolve a dispute

E) None of the above
F) B) and C)

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A

With regard to cultural differences in negotiation,a stereotype is___________; a prototype is ___________


A) a belief that members of a given culture are largely all the same ; the recognition that members of a given culture might have a central tendency,but there is variation within the culture
B) the recognition that members of a given culture might have a central tendency,but there is variation within the culture ; a belief that members of a given culture are largely all the same
C) an act of discrimination ; a scientific or technical invention that is in its initial form (i.e.,before refinement)
D) a form of racial prejudice ; a form of belief prejudice

E) A) and D)
F) None of the above

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Which of the following best describes the differences between egalitarianism and hierarchy as cultural values in negotiation?


A) Egalitarian cultures divide things equally; hierarchical cultures divide things according to merit and status
B) Egalitarian cultures treat people equally; hierarchical cultures discriminate among people
C) Egalitarian cultures believe that status is permeable through effort and achievement; hierarchical cultures believe that superiors should take care of the needs of subordinates
D) Egalitarian cultures communicate directly; hierarchical cultures communicate indirectly

E) None of the above
F) A) and C)

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Collectivistic cultures are rooted in social groups.Why is accountability pressure effective in collectivistic cultures?


A) People want to save face and are concerned with their personal outcomes
B) People are answerable to others within their group for conducting themselves in a certain manner
C) People want to seem ethical to out-group members
D) The desire for influence and control pushes the individual to take actions that demonstrate their knowledge of their native cultural values

E) All of the above
F) A) and B)

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Traditional Chinese businesspeople tend to build trust networks typically based on familial lines,making it difficult for outsiders to enter into these networks.What term best describes this type of relationship culture?


A) Social networks
B) Dispositionalism
C) Egalitarianism
D) Guanxi network

E) None of the above
F) A) and C)

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D

Which of the following is an example of in-group favoritism in negotiation?


A) The belief that the members of one's own group are better or more deserving than members of another group
B) The belief that people should only be members of a single group and avoid joint membership
C) A person works less hard when part of a group effort than they would individually
D) A person interprets their interactions with their adversaries in an altruistic way

E) C) and D)
F) All of the above

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Several types of dispute resolution procedures characterize how different cultures resolve disputes.In a procedure called _______,disputants retain full control over the final negotiated decision,but a third party guides the negotiation process.


A) bargaining
B) mediation
C) adversarial adjudication
D) inquisitorial adjudication

E) C) and D)
F) A) and D)

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Dispute resolution preferences vary from culture to culture.One way negotiators from indirect cultures communicate their disapproval is:


A) by fining the offender
B) by shaming the offender
C) by telling the offender what he did wrong
D) yelling at the offender

E) None of the above
F) All of the above

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One of the key challenges in intercultural negotiation is ethnocentrism which refers to:


A) genocide (i.e.,the killing of people from different cultures)
B) the unwarranted positive beliefs about one's own group relative to other groups
C) separatism (i.e.,the tendency for a culture to withdraw from other cultures and act independently)
D) the blending of different cultures in a way that creates a "melting pot," or mix of different cultures

E) B) and D)
F) All of the above

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Negotiators have more difficulty expanding the pie when negotiating across cultures than within a culture.One reason for this is because it is difficult for negotiators to resolve conflicts that involve _______,or the beliefs,customs,and assumptions that form the basis of a group's or culture's belief system.


A) taboo trade-offs
B) stifling values
C) sacred values
D) fixed knowledge

E) B) and D)
F) All of the above

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If a person from Brazil is late for a negotiation with someone from the United States and the U.S.person concludes that the Brazilian negotiator is unreliable and disrespectful,such a belief may be due to people's tendency to:


A) evaluate the other party's actions on the basis of their affiliations rather than on the merits or faults of the behavior itself.
B) apply the philosophy of mind rooted in a theory of perception that claims that the senses provide us with a direct awareness of the external world
C) relegate the other party to an unimportant or powerless position within their group
D) explain the causes of the other party's behavior in terms of their underlying disposition and discount situational factors

E) B) and C)
F) A) and B)

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Which of the following best describes the differences between direct and indirect communication with regard to culture and how it affects negotiation?


A) Direct communicators express their intent in words; indirect communicators convey meaning and intention through story and inference
B) Direct communicators address others by their first name; indirect communicators address others by their formal title
C) Direct communicators always speak the truth; indirect communicators never say what they really mean
D) Direct communicators are honest; indirect communicators often lie or misrepresent information

E) None of the above
F) A) and D)

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When a group member contributes less effort and works less hard when working in a group as compared to working alone,this is known as:


A) social striving
B) affiliation bias
C) marginalization
D) social loafing

E) A) and D)
F) None of the above

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